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Aparthotel

Magis Downtown Juarez by Capitalia

Property class: 4

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Photo gallery for Magis Downtown Juarez by Capitalia

A modern room with a treadmill, large windows, and a view of the garden. - Magis Downtown Juarez by Capitalia (Mexico City)
A modern kitchen with green cabinets, a dining area with a wooden table and chairs, and a large window with curtains. - Magis Downtown Juarez by Capitalia (Mexico City)
A modern kitchen with a dining area, a sofa, and a view of a stone wall. - Magis Downtown Juarez by Capitalia (Mexico City)
A bedroom with a bed, a desk, and a chair. There is a window with a view of trees. - Magis Downtown Juarez by Capitalia (Mexico City)
A staircase with a wooden handrail, leading to a room with two framed pictures on the wall. - Magis Downtown Juarez by Capitalia (Mexico City)
Monument to the Revolution and Alameda Central are located near Magis Downtown Juarez by Capitalia, which provides a rooftop terrace, laundry facilities, and a gym. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Spa
  • Gym
  • Outdoor Space

Room options

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Magis Downtown Juarez by Capitalia is in the entertainment district and near a metro station. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and travelers looking to shop may want to visit Reforma 222 and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
9 Enrico Martínez Centro, Mexico City, CDMX, 06040

What's nearby

  • Two intricately painted skulls with vibrant colors and patterns.
    Mercado de Artesanías La Cuidadela
    1 min walk - 0.1 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    5 min walk - 0.3 miles
  • A white monument with a statue of a woman holding a torch and a man.
    Alameda Central
    9 min walk - 0.5 miles
  • A historic tower with a dome, surrounded by a plaza and modern buildings.
    Monument to the Revolution
    12 min walk - 0.7 miles
  • A large historic building with a golden dome, surrounded by a bustling square with people and greenery.
    Palacio de Bellas Artes
    14 min walk - 0.8 miles

Getting around

  • Juarez Station
    5 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Café La Habana
    3 min walk
  • Fonda Carmelita
    2 min walk
  • Curva Cafe
    3 min walk
  • Café Dondé
    3 min walk
  • México De Mis Sabores
    3 min walk

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Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Travel crib

Food and drink

  • Blender
  • Paper towels

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In the city center
  • In the entertainment district
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Outdoor lighting

General

  • 25 units
  • Renovated - July 2025
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Magis Downtown Juarez by Capitalia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Magis Downtown Juarez by Capitalia?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Magis Downtown Juarez by Capitalia?

Check-out is at 11:00 AM.

Where is Magis Downtown Juarez by Capitalia located?

Located in Reforma, this aparthotel is within a 10-minute walk of Mercado de Artesanías La Cuidadela, Paseo de la Reforma, and Alameda Central. Palacio de Bellas Artes and Monument to the Revolution are also within 1 mi (2 km). Juarez Station is only a 5-minute walk and Balderas Station is 8 minutes.

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Reviews

Magis Downtown Juarez by Capitalia Reviews

8.6

Excellent

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 112 reviews
Rating 8 - Good. 19 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 7 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay. Everyone on staff was helpful and professional. Especially the gentleman at the front desk. Room was clean and property was well maintained.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and staff was very friendly
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Rooms are decent size, updated. It’s in a very noisy street at night with the neighborhood people being out late.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safely located and easily accessible to travel to most landmarks. Staff is friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay at me and my daughter stay there on our first trip to Mexico and it was great location and safe place to stay at and personal was great service and nice people!!!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice renovated room in an older building, so no elevator. But over all it was a nice hotel. The employees were polite and friendly. Transportation options are just downstairs but close enough to walk to Reforma avenue and its many entertainment and shopping options. I would definitely stay here again if available.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication
Mixed bag. If you're wondering why DFeños are up in arms about gentrification, this is one example. What was probably housing for low-income people (studio apartments) is now trying to be a luxury hotel. I wish Hotels.com was up front that this is NOT a hotel. The gentleman who greeted me when I arrived was FANTASTIC, as were the cleaning staff. Professional, friendly, flexible. The young woman who staffed the reception afternoon and evening, not so much. The room was nice, but there was a dangerous broken floorboard they had thrown a rug over, actually making it more dangerous, and the bathroom is tiny without room and any toiletries. Good mattress.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Great Location, but Feels More Like a Hostel Than a Hotel While the location of this property is fantastic and incredibly close to the Centro Histórico, the lack of basic hospitality made for a frustrating 5-day stay. The amenities are severely limited; we were strictly rationed to just one towel each and a single hand towel, which became a major issue when the bathroom floor was wet and we had no floor mats or extra linens to dry it. To make matters worse, we discovered they only provide housekeeping for stays longer than 7 days, meaning we had to constantly request essential replenishments like toilet paper and fresh towels. Because management operates entirely online with no traditional front desk, we had to rely on the kindness of the on-site security guards to actually hand us those supplies. On top of that, there are zero standard comforts—no in-room glasses or tea, and complimentary coffee and water. The property has a great terrace and an unbeatable location for exploring, but the hands-off service and constant rationing of basic necessities made the experience feel incredibly cheap and restrictive.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Newly renovated property with great amenities. Very close to a number of key monuments. Close to shopping, parks and historical sites. We loved our stay here and the were very helpful! I would recommend to stay here.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing property! Super convenient location for sure
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location without feeling too touristy
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beautiful place to stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Great bed and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms and, the young lady at front desk it was a so nice
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication, listing accuracy
This place is great for traveling solo. However, I would have loved an air conditioner. Also, depending on which room you get, it can be quite loud in the street.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Alan and the other host were very helpful and friendly. Best customer service.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The room was very clean, the location was great -- very close to Jaurez and Banderas stops.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Nice person every time at the front desk. The elevator was broken, no ac in the room, it was loud at night.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Yes! It is a small hotel but is closed to Reforma and Zocalo, walking distances, 1,2 miles.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I liked that this property is closed to many main attractions, plaza to dance, library and registro civil if you need to fix something there. Staff was friendly and helpful. I wish they had a water dispenser with hot water at the lobby to make coffee, tea or some noodles
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

For starters- the area wasn’t as safe
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, listing accuracy
My experience at this hotel was very different from last year, and unfortunately I can no longer recommend it. I decided to stay here for a second time because my first experience was excellent. Back then, the front desk staff were always friendly, attentive, and helpful. I even received housekeeping service during my stay, fresh towels, and overall everything was wonderful. That was the main reason I chose to come back, expecting the same level of service. Unfortunately, this second stay was completely different. Since I visited during a hot season, I requested a fan for my room. Although they did provide one, it was very small and barely made a difference in cooling the room. Another disappointing aspect was the service. During my five-day stay, I requested housekeeping and fresh towels, but I was told they no longer offered those services. I was surprised because those were exactly the reasons I decided to return. In addition, no one ever offered to remove the trash from my room or restock the basic bathroom supplies. The situation became even more frustrating when, two nights before checking out, I asked for toilet paper and was told that they did not provide it either. As a result, I had to leave the hotel around midnight and walk to an OXXO convenience store to buy toilet paper myself. Honestly, I believe this is a basic necessity that any hotel or accommodation should provide. Another important thing to mention is that the hotel does not have an elevator.
Stayed 5 nights in Jun 2026