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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property
Travelers can indulge in rejuvenating body treatments at the onsite spa, maintain fitness routines at the gym, and unwind on the peaceful rooftop with scenic views.

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Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Property entrance - DoubleTree by Hilton Hotel Mexico City Santa Fe (Mexico City)
Restaurant - DoubleTree by Hilton Hotel Mexico City Santa Fe (Mexico City)
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - DoubleTree by Hilton Hotel Mexico City Santa Fe (Mexico City)
Exterior - DoubleTree by Hilton Hotel Mexico City Santa Fe (Mexico City)
Terrace/patio - DoubleTree by Hilton Hotel Mexico City Santa Fe (Mexico City)
Located near Expo Santa Fe Mexico, DoubleTree by Hilton Hotel Mexico City Santa Fe greets guests with genuine hospitality. The property features a welcoming terrace, a convenient coffee shop, a spa for wellness treatments, and a well-equipped gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | Minibar, in-room safe, desk, blackout drapes

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Living area

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Living area

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Minibar, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Accessible Two Double Beds Room with Roll In Shower

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Accessible Two Double Beds Room with Roll In Shower

  • Sleeps 2

1 King Bed Suite-Premium Wifi

  • Sleeps 3

1 King Bed 2 Room Premium Suite-Prem Wifi

  • Sleeps 2

View all photos for Two Double Beds Room

Minibar, in-room safe, desk, blackout drapes

Two Double Beds Room

  • Sleeps 4

View all photos for King Bed Room

Minibar, in-room safe, desk, blackout drapes

King Bed Room

  • Sleeps 2

View all photos for Junior King Bed Suite

Minibar, in-room safe, desk, blackout drapes

Junior King Bed Suite

  • Sleeps 3

View all photos for Premium King Bed Suite with Terrace

Minibar, in-room safe, desk, blackout drapes

Premium King Bed Suite with Terrace

  • Sleeps 4

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About the neighborhood

Located in Santa Fe neighborhood, DoubleTree by Hilton Hotel Mexico City Santa Fe is connected to the convention center. Angel of Independence Monument and Zócalo are notable landmarks, and travelers looking to shop may want to visit Santa Fe Center Mall and ARTZ Pedregal. Looking to enjoy an event or a game while in town? See what's going on at Auditorio Nacional. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain climbing, mountain biking, and horse riding nearby. Visit our Mexico City travel guide
Map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    14 min walk - 0.8 miles
  • Samara Shops
    5 min walk - 0.3 miles
  • Expo Santa Fe Mexico
    7 min walk - 0.4 miles
  • Tecnologico de Monterrey - Santa Fe
    8 min walk - 0.5 miles
  • Santa Fe Center Mall
    14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station
    18 min drive
  • Santa Fé Station
    19 min walk
  • Benito Juarez International Airport (MEX)
    52 min drive

Restaurants

  • Cabesón Taurino
    8 min walk
  • Sushi Roll
    7 min walk
  • Shu
    2 min walk
  • Ruben's Hamburgers
    8 min walk
  • Popeye’s Louisiana Kitchen
    8 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

Hotel near Expo Santa Fe Mexico
Located close to K1 Speed ​​Mexico Garden Santa Fe and Parque La Mexicana, DoubleTree by Hilton Hotel Mexico City Santa Fe provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • A vending machine, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 172 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
Hilton Garden Inn Mexico City Santa Fe
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 355 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 355 for adults and MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

Frequently asked questions

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Mexico City Santa Fe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for MXN 125 per day.

What time is check-in at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel Mexico City Santa Fe located?

Located in Santa Fe, this spa hotel is within a 15-minute walk of Expo Santa Fe Mexico, Parque La Mexicana, and K1 Speed ​​Mexico Garden Santa Fe. Santa Fe Center Mall and Parque Nacional Desierto de los Leones are also within 6 mi (10 km). Santa Fé Station is 19 minutes by foot.

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Reviews

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

8.4

Very Good

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 536 out of 949 reviews
Rating 8 - Good. 225 out of 949 reviews
Rating 6 - Okay. 81 out of 949 reviews
Rating 4 - Poor. 40 out of 949 reviews
Rating 2 - Terrible. 67 out of 949 reviews

Reviews

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Stayed 4 nights in Dec 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a nice, quiet getaway. The breakfast buffet was fully loaded, and for those who want it, the bathroom has a full-sized bath tub. I had a really great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really like the swiming pool very good place
Stayed 1 night in May 2024

8/10 Good

Kevin Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Nice pool. Clean, could be warmer, but not bad.
Stayed 1 night in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no fridge or microwave useful when traveling with kids, nice hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.
Stayed 5 nights in Jun 2024

6/10 Okay

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Alvaro Jose Morales

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

6/10 Okay

Ana Maria

Disliked: Amenities
Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Stayed 5 nights in Nov 2025

8/10 Good

Curtis

Liked: Staff & service
Breakfast was ok. Only one working elevator. Cable not great.
Stayed 6 nights in Oct 2025

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little maintenance on rooms, overall a great stay. Restaurant needs to improve on food quality.
Stayed 3 nights in Aug 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with property. The architecture is very unique and cool.
Stayed 1 night in Feb 2025

2/10 Terrible

Juan Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

For a Hilton chain, the service, cleanliness and general attention are terrible.
Stayed 4 nights in Aug 2025

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024

10/10 Excellent

Raysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Mayte

Disliked: Staff & service
This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star
Stayed 1 night in May 2025

8/10 Good

Laura Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
It was closet to everything si it waseasy ti beconntime
Stayed 1 night in Jan 2024

6/10 Okay

Mauro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Only one elevator worked, the waiting list was terrible
Stayed 3 nights in Jun 2025