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Del Parque Suites

2.0 star property
Hotel in Mexico City with a 24-hour front desk

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Photo gallery for Del Parque Suites

Comfort Apartment, City View | Private kitchen
Property grounds
Comfort Apartment, City View | Bathroom | Towels, soap, shampoo, toilet paper
Reception
Deluxe Double Room, Balcony | Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Apartment, City View

Comfort Apartment, City View | Private kitchen

Comfort Apartment, City View

Highlights

Balcony or patio
Separate dining area
Kitchen
Refrigerator
TV
3 bedrooms
Private bathroom
2 bathrooms
  • City view
  • 60 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Free WiFi

Deluxe Double Room, Balcony

Highlights

Balcony
TV
Private bathroom
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, Balcony, City View

Basic Double Room, Balcony, City View | Free WiFi

Basic Double Room, Balcony, City View

Highlights

Balcony
TV
Private bathroom
Daily housekeeping
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
99 Chicago, Mexico City, Mexico City, 03810

What's nearby

  • World Trade Center Mexico City - 4 min walk - 0.2 miles
  • Pepsi Center - 4 min walk - 0.2 miles
  • Metropoli Patriotismo - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 5 min drive - 2.8 miles
  • Chapultepec Park - 6 min drive - 3.2 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Pedro de los Pinos Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Cardenal - ‬4 min walk
  • ‪Fondue Haus Zermatt - ‬3 min walk
  • ‪Chazz - ‬2 min walk
  • ‪Cielito Querido Café - ‬4 min walk
  • ‪Los Parados WTC - ‬4 min walk

About this property

Del Parque Suites

Hotel near World Trade Center Mexico City
Near Chapultepec Castle, Del Parque Suites provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge) and a 24-hour front desk
Room features
All guestrooms at Del Parque Suites offer amenities such as free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (MXN 100 per day)
  • Limited onsite parking (max 2 spaces)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MXN 100 per day
  • Late check-in fee for check-in between 10:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Del Parque Suites Hotel
Del Parque Suites Mexico City
Del Parque Suites Hotel Mexico City

Frequently asked questions

Is Del Parque Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Parque Suites?

Self parking is available for MXN 100 per day. Limited spots are available.

What time is check-in at Del Parque Suites?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 10:00 PM–midnight for a fee.

What time is check-out at Del Parque Suites?

Check-out is at 11:00 AM.

Where is Del Parque Suites located?

Located in Benito Juarez, this hotel is within 1 mi (2 km) of Pepsi Center and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Patriotism Station is 19 minutes.

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Del Parque Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIO CÉSAR

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 2 nights in Feb 2025

2/10 Terrible

Jean-Dirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CAUTION! The booking is a room in a SHARED apartment with a SHARED bathroom, similar to a hostel. We booked a double room with balcony and private bathroom. What we got instead was a bedroom in a shared apartment where the bathroom was shared with other guests in the same unit. There are 2 other bedrooms (up to 4 other guests) in the unit. The photos made it look like the unit was private and there was never any mention of being in a shared apartment. We were in bed when suddenly someone opened the door and walked into the unit. They were as surprised as we were that it's shared. Absolutely terrible experience. After we complained the management company changed us to another building one block away where we had an ensuite bathroom but again the unit was SHARED. We are travelling from abroad and only after they moved us they told us that in order to get into the building we have to call them every time to come and open up. This is a significant problem. Unless you have a local cellphone plan, you can basically not get back into the building when you leave.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien volvería a hospedarme
Stayed 1 night in May 2025

10/10 Excellent

yadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo, cómodo y agradable además de ser accesible en cuanto a precios
Stayed 2 nights in Mar 2025

4/10 Poor

Lourdes

Disliked: Staff & service
No nos hicieron la habitación y no nos cambiaron toallas, reservamos dos días y la señora del aseo dijo que solo lo hacían cada 3er día
Stayed 1 night in Apr 2025

6/10 Okay

aleida raquel

Liked: Cleanliness, staff & service, amenities
El apartamemto donde me toco estaba en condiciones mas omenos, la puerta no servia bien, las sabanas se veian sucias pero de ahi en adelante todo esta bien, tienes q compartir baño, me quede 5 noches y pues todo el personal es muy amable puedes salir y entrar a la hora q sea. Tiene cocina y todo pero si dejas tus cosas los otros huespedes lo pueden agarrar. Esta en buen lugar, pero si solo ese detalle q no especifican que son apartamentos compartidos
Stayed 5 nights in Mar 2025

4/10 Poor

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Bien la estancia
Stayed 1 night in Feb 2025

10/10 Excellent

David Efraín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena zona. A dos cuadras del WTC. Bonito departamento.
Stayed 2 nights in Jan 2025

6/10 Okay

Sandra Ivette

Liked: Amenities
Muy bien, solo que la propiedad dice que tiene baño privado, en el cuarto y se comparte. No tiene baño en la habitación y entonces hay que salir y compartirlo con otros huéspedes. Y hay mucha luz, no se puede dormir después de las 7 am… ojalá le pongan cortinas black out. Todo lo demás perfecto!
Stayed 1 night in Jan 2025

6/10 Okay

Aime

Stayed 1 night in Jan 2025

10/10 Excellent

David Efraín

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación precio calidad
Stayed 2 nights in Jan 2025

10/10 Excellent

RICARDO DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la estancia en la propiedad, esta bastante cómoda y tranquila, adicional que tiene una vista muy bonita.
Stayed 2 nights in Dec 2024

4/10 Poor

alejandro

me hospedaron en unos departamentos, no era el hotel que reserve eran apartamentos compartidos y cada que quería salir, al regresar tenia que hablar y esperar para que fueran a abrir la puerta para ingresar
Stayed 2 nights in Nov 2024

10/10 Excellent

ANGELA CITLALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, muy cerca del Estadio Ciudad de los Deportes
Stayed 1 night in Nov 2024

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aceptable y limpio

Muy atentos a recibirme, ya que no es un hotel, sino habitaciones en un edificio de condominios que comparten un baño y sanitario en comun.
Stayed 1 night in Oct 2024

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 2 nights in Oct 2024

10/10 Excellent

Gibrann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a quedarme la próxima vez que venga
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, volvería a reservar Superó mis expectativas
Stayed 1 night in Sep 2024

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El lugar bien, solo que el primer día me bañé con agua fría y posterior a esto no hubo agua motivo por el cual cancele mi estancia 2 noches más .
Stayed 1 night in Sep 2024

6/10 Okay

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar limpio y buena atención pero no especificaba que el departamento era compartido ni que el estacionamiento costara.
Stayed 1 night in Sep 2024

2/10 Terrible

César

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estimado equipo de atención al cliente de Expedia, Quiero expresar mi insatisfacción con la experiencia que tuve recientemente al realizar una reservación a través de su plataforma. Reservé una suite de un departamento esperando algo similar a un hotel. Sin embargo, al llegar me informaron que mi reserva había sido cambiada, alegando que no la confirmé directamente con ellos. Esto me resultó extraño, ya que hice la reservación por medio de Expedia, no con el administrador del departamento. Además, me reubicaron en un departamento distinto y de menor calidad. Otra molestia fue el trato en ambos lugares por parte de los guardias de seguridad, quienes fueron groseros y no permitían el acceso sin que alguien bajara por nosotros, lo que resultó ser una gran incomodidad. En cuanto al cuarto, no era lo que esperaba: me asignaron un espacio compartido con otras dos personas, lo cual no estaba claramente especificado en la descripción. Para colmo, también tuve que compartir el baño, algo que no esperaba y que considero lo peor en este tipo de situaciones, ya que yo reservé esperando un cuarto privado con baño propio. Además, la cama estaba en condiciones pésimas. Era extremadamente dura e incómoda, lo cual afectó gravemente mi descanso. Esto solo empeoró la experiencia general de mi estadía. El tema del pago también fue incómodo. Aunque había varias opciones, tuve que hacer el pago directamente en el cuarto, lo cual no me resultó cómodo. Y deben deben devolverme mi dinero.
Stayed 1 night in Sep 2024