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Colmena Hotel CDMX Tonala

Property class: 3.5
This city guesthouse offers travelers a peaceful retreat with outdoor relaxation spaces and a concierge team that shares valuable local insights

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Photo gallery for Colmena Hotel CDMX Tonala

An outdoor seating area with wicker furniture, a blue sofa, and round tables. - Colmena Hotel CDMX Tonala (Mexico City)
A hallway with a green wall and a sign that reads "COLMENA". There are potted plants with yellow flowers on either side of the path. - Colmena Hotel CDMX Tonala (Mexico City)
A modern living room with a grey sofa, a potted plant, and a cityscape painting on the wall. - Colmena Hotel CDMX Tonala (Mexico City)
A hotel room with two beds, a small table, a yellow chair, and a wardrobe. - Colmena Hotel CDMX Tonala (Mexico City)
A modern kitchen with labeled cabinets for Liciadora, Tazas, Vasos, and Jabón. - Colmena Hotel CDMX Tonala (Mexico City)
Colmena Guesthouse in Mexico City's heart offers travelers free in-room WiFi and serene outdoor areas. Guests enjoy on-site barbecue grills and laundry facilities. The helpful concierge team ensures visitors navigate the city confidently.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Double Room

A small, modern bedroom with a bed, a desk, and a chair. There is a window providing natural light and a view of the outside.

Comfort Double Room

7.6 out of 10
Good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Studio

A hotel room with two beds, a small table, a yellow chair, and a wardrobe.

Basic Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Cuauhtémoc, a neighborhood in Mexico City, is home to Colmena Hotel CDMX Tonala. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Visit our Mexico City travel guide
View more Guest Houses in Mexico City
Map
343 Tonalá Roma Sur, Mexico City, CDMX, 06760

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    12 min walk - 0.7 miles
  • Parque Delta
    8 min walk - 0.5 miles
  • Medellín Market
    10 min walk - 0.6 miles
  • Blackberry Auditorium
    12 min walk - 0.7 miles
  • Mexico Park
    15 min walk - 0.8 miles

Getting around

  • Medical Center Station
    6 min walk
  • Mexico City Fortuna Station
    12 min drive
  • Benito Juarez International Airport (MEX)
    18 min drive

Restaurants

  • Los Parados
    4 min walk
  • Starbucks
    4 min walk
  • Burritos "Don Quique
  • Tacos Don Frank
    3 min walk
  • Esquina de Buenos Aires

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 70 per day); discounts available

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 70 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Colmena Hotel CDMX Tonala pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Colmena Hotel CDMX Tonala?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Colmena Hotel CDMX Tonala?

Check-out is at noon.

Where is Colmena Hotel CDMX Tonala located?

Located in Cuauhtémoc, this guesthouse is within 2 mi (3 km) of National Medical Center (Siglo XXI), Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 mi (5 km). Medical Center Station is 6 minutes by foot and Chilpancingo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Colmena Hotel CDMX Tonala Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 149 reviews
Rating 8 - Good. 37 out of 149 reviews
Rating 6 - Okay. 19 out of 149 reviews
Rating 4 - Poor. 8 out of 149 reviews
Rating 2 - Terrible. 8 out of 149 reviews

Reviews

Verified review

10/10 Excellent

JUAN DE DIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant experience during my two-night stay. The hotel has a lounge where you can watch TV, work, or read, as well as a fully equipped kitchen for preparing food and drinks. The management and housekeeping staff were helpful and courteous, and the facilities were clean and well-maintained. The location is convenient and easily accessible.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

aryam

Liked: Cleanliness, staff & service
staff was super nice and chill :)
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mozart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully comfortable stay with simple yet homely accomodations. A friendly and safe environment with plenty of options that's easily accessible.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

ALEJANDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my disappointment with an interaction I had with one of your staff members. During my stay, I was approached and questioned in a manner that made me feel as though I was being accused of violating hotel policies. Rather than first verifying the details of my reservation, assumptions were made that left me feeling embarrassed and disrespected. I understand that staff members have a responsibility to enforce hotel policies, but those conversations should be handled professionally and with the benefit of the doubt. Guests should never feel as though they are being treated with suspicion without cause. Up until this interaction, my experience had been very positive. Unfortunately, this incident significantly changed my impression of the hotel. I believe every guest deserves to be treated with courtesy, respect, and professionalism throughout their entire stay. Their kitchen, dining and living room areas are useful but the best thing about our stay was actually a restaurant that's 1/2 a block away called Maria Langosta. I highly recommend it for their great staff, quality, taste and value of their food. On the weekends they have a Barbacoa vendor outside that was really good & everyday they have a feuit vendor that's good too. It's also a few blocks from the Metro and the neighborhood is quiet and feels safe at any hour. The rooms have no AC, the private bathrooms have 1/2 doors that don't offer any privacy.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Maleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I have stay in this place multiple times never disappoint , the personal is very friendly and helpful and I love the freedom of coming and going without having to walk by the front desk . The neighborhood is great for day walks.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable. The services were definitely great. The personal who work in is friendly, respectful and caring. I liked that I feel safe during my staying.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Totally loved the place ! Very comfortable and you feel like home. Staff very friendly. The area is very safe to walk around and eat of shop. I’ll be back soon. Thank you for everything.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Colmena, had no issues, my bedroom was on the ground floor facing the rear and it was very quiet, I wasn't disturbed during the night at all. Rooms were cleaned to a high standard, comfortable bed and decent shower with hot water. Communal areas were nice although I didn't use them much. Overall had a very comfortable stay and would come back. Thank you!
Stayed 7 nights in Feb 2024
Verified review

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

doesn’t match pictures

the room didn’t match the pictures. i had no windows and the condition was poor. staff was friendly and the location was decent
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

zara

Liked: Cleanliness, property conditions & facilities, room comfort
The property is well located, lots of restaurants and cafes near by. Staff was nice, kitchen was good to cook your own meals al though a lot of times several other people will be cooking at the same time. Wifi was great for me to work from there. Not the best on the patio but in the rooms it was great. We got the room on the top floor so it was really quiet. Overall a good experience, much better than the other Colmena property I stayed at for a week (owned by the same management) but we checked out because it was right next to the highway. The cons: the bathroom sink was almost breaking, it could use a little reno. Its advertised as co-living space, lots of people working remotely. Make the business center less claustrophobic and more areas to log in... or at least have chairs inside the bedroom comfortable enough to sit for long periods of time. Mention the rules on the property, for example no access to the patio after 10 pm. Thats a little early to close it off especially for weekends. Providing, the patio was away from all other rooms so it would not disturb anyone. Not saying, one should be allowed to be loud and have music blasting in the middle of the night. but since the rooms dont have balconies, people staying long-term need an outdoor space to spend time.
Stayed 7 nights in Feb 2024
Verified review

6/10 Okay

Maria De Lourdes

Liked: Staff & service
Disliked: Cleanliness
The hotel's location is good and the staff are very friendly, but the photos shown on Expedia are outdated. In my opinion, cleanliness needs improvement, and another issue for me is the lack of elevators—though I don't think that would be a problem for younger people.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He's a good property.Everybody is so good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Wai Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Quite convenient, but the hotel has no obvious sign, making it difficult to find upon arrival. Cleanliness: The room was clean, but I found dead cockroaches in the hallway and on the stairs twice, presumably due to pest control. Furthermore, I saw the dead bugs when leaving in the morning, and the staff still hadn't cleaned them up when I returned at night. Amenities: Cooking utensils are quite complete and convenient.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Marie

It was difficult to locate the door to enter the hotel but otherwise the stay was great.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good neighborhood. Would book again.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

ROMAN

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic, staff is friendly and helpful, rooms are clean, kitchen offers everything you need to cook and dozens of restaurants nearby give every reason not to. The only reason I took 1 star of is MOSQUITOES. Without a net on windows you have to seal the room for the night, which does not rhyme well with the human need to breathe. Still, if I survived for 2 weeks, it is definitely possible.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this place when I travel to CDMX! I love it
Stayed 4 nights in Aug 2024
Verified review

2/10 Terrible

ALEJANDRO

Disliked: Staff & service, amenities, property conditions & facilities
I have a very serious complaint about one of your staff members here. We just checked out of the two rooms we had from the 13th to the 17th. Since checkout was less than half an hour away, we moved our luggage into our new room, which we have reserved from the 17th to the 20th, so housekeeping could begin cleaning the previous rooms. While I was bringing our luggage into the new room, one of your staff members asked me how many people were going to be staying in this room. Confused, I answered that there would be two people and asked why he was asking. He told me that if more people were staying, he would have to charge me extra. I asked him again if I had made my reservations incorrectly. Our previous reservations were for three people in Room 108 and four people in Room 302. This reservation, in Room 102, was made for two people. He replied that he was just informing me. However, I find it extremely unprofessional that he would ask such an offensive question without first knowing the details of our reservation. It made me feel as though he was accusing me of trying to cheat the hotel by sneaking extra people into the room. I just rented two rooms for a total of seven people, & then booked an additional room for two more people because we're staying a few extra days. How could he possibly assume that I was trying to cheat the hotel? Everything had been going very well until this moment. Now I'm seriously considering canceling this last reservation & moving elsewhere!
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Jaczan Garcia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Ximena Tellez

Liked: Cleanliness, staff & service, amenities
The price is OK. It is close to Condesa and Metro station. The beds are not so comfortable and the pillows could have been better. bathroom's door does not close. There is no mosquito net in the window and the room is too hot.
Stayed 5 nights in Apr 2025
Verified review

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good for solo travelers

These suites provided everything for staying long term such as kitchen, washer and dryer, tv lounge, coffee, fridge. Unfortunately, the families staying there took pver the place as if it were their own house. Sprawling over the couches, tv on all day and evening, kitchen utensils piled high or the dishwasher full all the time. So clearly not a place for individuals, but great for families who want to make noise, cook for ten people and stay home all day. Otherwise, clean and efficient, helpful staff. Bedding only changed every 3 days. They say don't put the tag on the door if you want bedding changed, but then they don't do it anyway for three days, so pointless.
Stayed 6 nights in Jul 2024
Verified review

4/10 Poor

Javier Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
PUBLICIDAD FALSA respecto al Estacionamiento: En su información dicen textualmente ""Estacionamiento fuera de la propiedad (MXN 70 por día); descuentos disponibles". Sin embargo, la dirección donde me indicaron me cobraron $330 MXN de 18:30 a 9:00 hs, Al quejarme con el hotel contestaron textual "El Estacionamiento es ajeno a nosotros. Puedes tú arreglarte directo con ellos lo siento" y al decirles que entonces cambien si publicidad porque es falsa, contestan: "No es publicidad, realmente no tenemos nada que ver con ese estacionamiento". Por tanto, no son una empresa confiable, ponen lo que les conviene para jalar clientes y después se desentienden de sus propias palabras, CUIDADO
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda la cama, limpio y muy buena zona para caminar
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Jonathan Alexis Ramírez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto menos un detalle, la puerta del baño no era completa, entonces si viajas en grupo y entras al baño no tienes mucha privacidad.
Stayed 4 nights in Feb 2026