National Museum of Anthropology - 10 min walk - 0.6 miles
Chapultepec Park - 19 min walk - 1.0 mile
Angel of Independence Monument - 2 min drive - 1.4 miles
Auditorio Nacional - 3 min drive - 1.2 miles
Chapultepec Castle - 6 min drive - 1.0 mile
Getting around
Mexico City Buenavista Station - 6 min drive
Polanco Station - 11 min walk
Benito Juarez International Airport (MEX) - 31 min drive
Restaurants
Consuelo Polanco - 1 min walk
El Fogón - 2 min walk
La Cervecería de Barrio, Polanco - 1 min walk
Murakami - 1 min walk
Cosecha Natural - 1 min walk
About this property
Close to you by Residence L'heritage
Hotel near Paseo de la Reforma
Located close to Parque Zoologico de Chapultepec and Chapultepec Park, Close to you by Residence L'heritage provides free full breakfast, a terrace, and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Luggage storage, smoke-free premises, and an elevator
A front-desk safe and multilingual staff
Room features
All guestrooms are individually decorated, and boast comforts such as bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
Rainfall showers and free toiletries
40-inch flat-screen TVs with cable channels
Wardrobes/closets, microwaves, and cookware/dishes/utensils
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free full breakfast available daily 7:00 AM to 11:00 AM
Things to do
Gym
Family friendly
In-room microwave
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Cookware, dishware, and utensils
Free bottled water
Microwave
More
Individual decor
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
You By L'heritage Mexico City
Close To You By Residence L'Heritage Hotel
Close To You By Residence L'Heritage Mexico City
Close To You By Residence L'Heritage Hotel Mexico City
Frequently asked questions
Is Close to you by Residence L'heritage pet-friendly?
No, pets are not allowed at this property.
How much is parking at Close to you by Residence L'heritage?
This hotel doesn't offer parking.
What time is check-in at Close to you by Residence L'heritage?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Close to you by Residence L'heritage?
Check-out is at noon.
Where is Close to you by Residence L'heritage located?
Located in Polanco, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 11 minutes by foot and Auditorio Station is 18 minutes.
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Close to you by Residence L'heritage Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 82 reviews
10 - Excellent
45
Rating 8 - Good. 16 out of 82 reviews
8 - Good
16
Rating 6 - Okay. 12 out of 82 reviews
6 - Okay
12
Rating 4 - Poor. 4 out of 82 reviews
4 - Poor
4
Rating 2 - Terrible. 5 out of 82 reviews
2 - Terrible
5
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Lovely stay and great staff
Elisa
Stayed 2 nights in Oct 2022
10/10
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Nathalie
Stayed 2 nights in Nov 2023
10/10
Amazing people
Carla
Stayed 2 nights in Oct 2022
10/10
Very good
ROSA
2/10
Ac was not working. Nothing like pictured on property
Luisa
Stayed 3 nights in Nov 2023
6/10
Las instalaciones están viejas y con falta de mantenimiento, estuve 3 días y solo limpiaron y arreglaron la habitación 1 día, lo que salva el hotel es la amabilidad y atención de las recepcionistas Gladys y Estefaní, la cocina es atendida por Karla con mucha amabilidad sin embargo el desayuno incluido solo lo sirvieron 2 días no recomiendo el lugar
maritza auxiliadora
Stayed 3 nights in May 2025
4/10
El lugar esta bien ubicado,
Servicio administración, al día de hoy no me han enviado factura.
En cuanto a limpieza, habia lugares sucios, hubo ocasiones que no hicieron limpieza, y las fundas de almohada tenian un olor extraño. Toallas estaban viejas
CRISTHEL
Stayed 4 nights in Mar 2025
8/10
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there.
The staff was great, the area very safe with lots of dining options.
Ricardo
Stayed 3 nights in Dec 2023
10/10
Me gusto el hotel, solo le falta un poco en el mantenimiento de infraestructura, pero en limpieza de habitacion muy buena, el desayuno excelente, la atencion del personal de felicutar y en especial al Sr. Victor que fue de mucha ayuda, asesoria y muy atento siempre con una sonrisa y a la disposición. Gracias por todo y no dudaria en volver a ir a este hotel para mis proximos viajes a Ciudad de México
Arnoldo Alejandro
Stayed 3 nights in Nov 2023
10/10
Buena ubicación, agradable lugar
ALBERTO MARQUEZ DE LA
Stayed 1 night in Aug 2023
8/10
Cinthya
Stayed 2 nights in May 2023
8/10
Lovely place to stay in great location. Very safe and comfortable.
Jason
Stayed 4 nights in Mar 2023
6/10
Good location, old building, NO A/C, I need A/C to feel comfortable, room
Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Darwin
Stayed 3 nights in Mar 2023
4/10
El tamaño de la habitación y los servicios como terraza gimnasio y demás de buen nivel
Humberto
10/10
El único punto si fuera un día caluroso es que no hay clima en las habitaciones. Pero en nuestra visita no fue relevante.
Salvador
Stayed 1 night in Nov 2022
8/10
Es un pequeño departamento!
Excelente.
Contras.
No tiene Aire Acondicionado.
Muy mala Internet. imposible trabajar en tu habitación.
ALBERTO
Stayed 2 nights in Nov 2022
8/10
Punto de mejora:
No tiene aire acondicionado
Jose Daniel
Stayed 4 nights in Oct 2022
10/10
Muy bien ubicado
Ulises
Stayed 1 night in Oct 2022
10/10
Justin
Stayed 1 night in Oct 2022
10/10
Estuvimos el fin de semana en la propiedad, es fácil acceder y está muy bien ubicada. El proceso de check-in fue sencillo y rápido. Por la noche se puede salir caminando y disfrutar de los restaurantes de los alrededores. El cuarto estaba bastante limpio y ordenado. Nos encantó la atención de Renata y David! Pensamos volver pronto.
Enrique
Stayed 1 night in Oct 2022
10/10
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Fernando
Stayed 2 nights in Sep 2022
10/10
Mariela
Stayed 6 nights in Sep 2022
8/10
Nancy
Stayed 2 nights in Sep 2022
10/10
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!