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Close to you by Residence L'heritage

3.0 star property
Close to you by Residence L'heritage offers a perfect blend of traditional charm and modern amenities near Mexico City's famous boulevard

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Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi - Close to you by Residence L'heritage (Mexico City)
Luxury Room | Living area | 40-inch flat-screen TV with cable channels, TV - Close to you by Residence L'heritage (Mexico City)
Front of property - Close to you by Residence L'heritage (Mexico City)
Luxury Room | Terrace/patio - Close to you by Residence L'heritage (Mexico City)
Terrace/patio - Close to you by Residence L'heritage (Mexico City)
Just steps from Paseo de la Reforma, this property offers a full breakfast to start your day. Enjoy the tranquil terrace after exploring the city, stay fit in the gym, and keep connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Gym
  • Housekeeping

Room options

View all photos for Standard Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Standard Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Polanco, a neighborhood in Mexico City, is home to Close to you by Residence L'heritage. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
Torcuato Tasso, 325, Mexico City, MDF, 11560

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    1 min walk - 0.1 miles
  • National Museum of Anthropology
    National Museum of Anthropology
    12 min walk - 0.7 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    14 min walk - 0.8 miles
  • Embassy of Canada
    7 min walk - 0.4 miles
  • Spanish Consulate General
    14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Polanco Station
    11 min walk
  • Benito Juarez International Airport (MEX)
    31 min drive

Restaurants

  • El Rey del Suadero
    2 min walk
  • El Fogón Mixe
    2 min walk
  • La Cervecería de Barrio
    1 min walk
  • Murakami
    1 min walk
  • Mi Gusto Es
    1 min walk

About this property

Close to you by Residence L'heritage

Hotel near Paseo de la Reforma
Located close to Avenida Presidente Masaryk and Chapultepec Park, Close to you by Residence L'heritage provides free full breakfast, a terrace, and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • Luggage storage and an elevator
Room features
All guestrooms are individually decorated, and boast comforts such as bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, microwaves, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Close to you by Residence L'heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Close to you by Residence L'heritage?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Close to you by Residence L'heritage?

Check-out is at noon.

Where is Close to you by Residence L'heritage located?

Located in Polanco, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Auditorio Nacional and Chapultepec Park are also within 1 mi (2 km). Polanco Station is 11 minutes by foot and Auditorio Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Close to you by Residence L'heritage Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 87 reviews
Rating 8 - Good. 17 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

Reviews

Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there. The staff was great, the area very safe with lots of dining options.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great staff
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in great location. Very safe and comfortable.
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Isaac

Liked: Amenities
Disliked: Property conditions & facilities
No towels at arrival, after that no hand towl available. Door locked with all belongings inside and hotel could not fix the door until the next day. Had to sleep in another room without my things. Did not offer any compensation for the troubles. Several problems more with the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Verified

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Nothing like pictured on property
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Darwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, old building, NO A/C, I need A/C to feel comfortable, room Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Laura Araceli

El personal es muy amable y la terraza muy agradable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aida Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó el hotel , pero cuando llegamos tardaron mucho en darnos el cuarto, lo demás muy agradable
Stayed 1 night in Jan 2026
Verified

6/10 Okay

maritza auxiliadora

Disliked: Cleanliness, property conditions & facilities
Las instalaciones están viejas y con falta de mantenimiento, estuve 3 días y solo limpiaron y arreglaron la habitación 1 día, lo que salva el hotel es la amabilidad y atención de las recepcionistas Gladys y Estefaní, la cocina es atendida por Karla con mucha amabilidad sin embargo el desayuno incluido solo lo sirvieron 2 días no recomiendo el lugar
Stayed 3 nights in May 2025
Verified

4/10 Poor

CRISTHEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta bien ubicado, Servicio administración, al día de hoy no me han enviado factura. En cuanto a limpieza, habia lugares sucios, hubo ocasiones que no hicieron limpieza, y las fundas de almohada tenian un olor extraño. Toallas estaban viejas
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Arnoldo Alejandro

Liked: Cleanliness, staff & service
Me gusto el hotel, solo le falta un poco en el mantenimiento de infraestructura, pero en limpieza de habitacion muy buena, el desayuno excelente, la atencion del personal de felicutar y en especial al Sr. Victor que fue de mucha ayuda, asesoria y muy atento siempre con una sonrisa y a la disposición. Gracias por todo y no dudaria en volver a ir a este hotel para mis proximos viajes a Ciudad de México
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

ALBERTO MARQUEZ DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, agradable lugar
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El tamaño de la habitación y los servicios como terraza gimnasio y demás de buen nivel
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único punto si fuera un día caluroso es que no hay clima en las habitaciones. Pero en nuestra visita no fue relevante.
Stayed 1 night in Nov 2022
Verified

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pequeño departamento! Excelente. Contras. No tiene Aire Acondicionado. Muy mala Internet. imposible trabajar en tu habitación.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punto de mejora: No tiene aire acondicionado
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Estuvimos el fin de semana en la propiedad, es fácil acceder y está muy bien ubicada. El proceso de check-in fue sencillo y rápido. Por la noche se puede salir caminando y disfrutar de los restaurantes de los alrededores. El cuarto estaba bastante limpio y ordenado. Nos encantó la atención de Renata y David! Pensamos volver pronto.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

MAEGLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Leonardo Bracho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no sirvio el internet
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
No hay aire acondicionado en las habitaciones
Stayed 2 nights in Apr 2022