See all properties

City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property
Hotel in Mexico City with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for City Express Plus by Marriott Ciudad de México Santa Fe

Exterior
Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Microwave
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,069 reviews
Camino Real Santa Fe

About the neighborhood

Map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.4 miles
  • Parque La Mexicana - 10 min walk - 0.6 miles
  • Centro Medico ABC Santa Fe - 12 min walk - 0.7 miles
  • Ciudad de los Ninos - 15 min walk - 0.8 miles
  • Expo Santa Fe Mexico - 2 min drive - 1.4 miles

Getting around

  • Santa Fé Station - 19 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Cielito Querido Café - ‬2 min walk
  • ‪El Japonez - ‬1 min walk
  • ‪El Pescadito - ‬8 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬7 min walk

About this property

City Express Plus by Marriott Ciudad de México Santa Fe

Hotel near Paseo de la Reforma
At City Express Plus by Marriott Ciudad de México Santa Fe, you can look forward to free continental breakfast, a free daily manager's reception, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also find perks like:
  • A free area shuttle, valet parking (surcharge), and a water dispenser
  • 1 meeting room, smoke-free premises, and multilingual staff
  • A 24-hour front desk, an elevator, and a computer station
Room features
All 159 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered valet parking on site (MXN 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City

Frequently asked questions

Is City Express Plus by Marriott Ciudad de México Santa Fe pet-friendly?

Yes, City Express Plus by Marriott Ciudad de México Santa Fe allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking at City Express Plus by Marriott Ciudad de México Santa Fe?

Valet parking is available for MXN 95 per day.

What time is check-in at City Express Plus by Marriott Ciudad de México Santa Fe?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express Plus by Marriott Ciudad de México Santa Fe?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Ciudad de México Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall, Parque La Mexicana, and Centro Medico ABC Santa Fe. KidZania Santa Fe and Ciudad de los Ninos are also within 1 mi (2 km). Santa Fé Station is 19 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

City Express Plus by Marriott Ciudad de México Santa Fe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

OFELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice second time staying here !
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 2 nights in Dec 2024

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and dirty. Specially the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facilites, quiet, friendly people, you can get restaurants and bars just walking
Stayed 1 night in Mar 2024

8/10 Good

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities
---
Stayed 3 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is entertaining, unfortunately the assigned room didn't have a view other than a big concrete wall of the next building, and the room size was less than ideal. I was surprised that at checking in the highlight of Expedia results in the location and type of room assigned. Excellent service of personnel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is goodnfor the price, good location, suite was decent size BUT staff at front desk was terrible, all of them at different shifts and it was not only me, they had issues with a few other people. Seemed to be unmotivated
Stayed 3 nights in Nov 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Express Plus Santa Fe - Review

The hotel was good, but the rooms are extremely dark. Even when you have all the lights on the room was still dark. very close to great restaurants, and very cordial services. Security was very good.
Stayed 2 nights in Oct 2023

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya hemos estado varias ocasiones en este hotel y siempre nos ha ido muy bien.
Stayed 1 night in May 2025

10/10 Excellent

Sandra Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente propiedad
Stayed 1 night in Mar 2025

6/10 Okay

Francisco Emmanuel

No me pudieron dar factura por mi habitación.
Stayed 2 nights in Mar 2025

10/10 Excellent

José

Liked: Cleanliness, property conditions & facilities
Excelente ubicación, propiedad en muy buen estado, como nueva
Stayed 2 nights in Mar 2025

6/10 Okay

Mario

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Jan 2025

8/10 Good

isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos son chicos y basicos pero limpios y bien ubicados. La señal de tele muy mala, todo lo demas muy bien
Stayed 2 nights in Feb 2025

2/10 Terrible

JAIME PATIÑO

Disliked: Cleanliness, property conditions & facilities
Las habitaciones muy obscuras y el Baño con muy mal olor y obscuro, así como los pasillos, el restaurante muy bien pero en el desayuno no había café listo
Stayed 2 nights in Jan 2025

8/10 Good

Nicholas

Stayed 2 nights in Jan 2025

10/10 Excellent

AVENDAÑO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bueno
Stayed 1 night in Dec 2024

6/10 Okay

Lisette

Disliked: Cleanliness, staff & service, property conditions & facilities
Olor muy fuerte a caño en el baño, la limpieza en el cuarto el día que llegamos fue muy mala, había muchos cabellos en la regadera y un desodorante vacío abajo de un sillón, la recámara es muy obscura a toda hora del día pero eso si muuuuy silenciosa y la zona del hotel es perfecta para ir a pie al centro comercial Santa fe
Stayed 2 nights in Feb 2025

10/10 Excellent

Emmanuel

Stayed 10 nights in Jan 2025