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City Express Plus by Marriott Ciudad de México Insurgentes Sur

3.0 star property
Travelers start their day with continental breakfast in Mexico City, then tap into high-speed WiFi to plan adventures or catch up on work

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Photo gallery for City Express Plus by Marriott Ciudad de México Insurgentes Sur

Terrace/patio - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
Business center - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
Exterior - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
Lobby - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
City Express Plus by Marriott, in central Mexico City near Plaza Mexico, offers business and leisure travelers a convenient base. Enjoy continental breakfast, in-room WiFi, and health club access. The World Trade Center is just moments away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Located in Benito Juarez, a neighborhood in Mexico City, City Express Plus by Marriott Ciudad de México Insurgentes Sur is in a shopping district and near a metro station. Notable landmarks in the area include Paseo de la Reforma and Zócalo. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Estadio Azteca. Visit our Mexico City travel guide
Map
Av. Insurgentes Sur 1581, Col. San José, Insurgentes, Del. Benito Juárez, Mexico City, CDMX, 3900

What's nearby

  • Avenida Insurgentes
    Avenida Insurgentes
    1 min walk - 0.1 miles
  • Insurgentes Theater
    2 min walk - 0.1 miles
  • Manacar Tower
    5 min walk - 0.3 miles
  • ISSSTE General Hospital Dr. Dario Fernandez Fierro
    9 min walk - 0.5 miles
  • Centro Coyoacan
    17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station
    14 min drive
  • Insurgentes Sur Station
    14 min walk
  • Benito Juarez International Airport (MEX)
    24 min drive

Restaurants

  • Starbucks
    1 min walk
  • La Famiglia Saloon
    1 min walk
  • Cielito Querido Café
    1 min walk
  • Tacos Juan
    2 min walk
  • Maison Kayser
    2 min walk

About this property

City Express Plus by Marriott Ciudad de México Insurgentes Sur

Hotel near World Trade Center Mexico City
Located close to Paseo de la Reforma and Auditorio Nacional, City Express Plus by Marriott Ciudad de México Insurgentes Sur provides free full breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • A free area shuttle, self parking (surcharge), and an elevator
  • Meeting rooms, luggage storage, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 159 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with cable channels
  • Recycling, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

City Ciudad Insurgentes Sur
City Ciudad Insurgentes Sur Hotel
City Ciudad Insurgentes Sur Hotel Mexico Express
City Express Ciudad Mexico Insurgentes Sur
City Express Plus Insurgentes Sur Hotel Mexico City
City Express Plus Insurgentes Sur Hotel
City Express Plus Insurgentes Sur Mexico City
City Express Plus Insurgentes Sur
Cityexpress Insurgentes Sur Hotel Mexico City
City Express Ciudad de Mexico Insurgentes Sur
City Express Insurgentes Sur

Frequently asked questions

Is City Express Plus by Marriott Ciudad de México Insurgentes Sur pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 80 per day.

What time is check-in at City Express Plus by Marriott Ciudad de México Insurgentes Sur?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express Plus by Marriott Ciudad de México Insurgentes Sur?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Ciudad de México Insurgentes Sur located?

Located in Benito Juarez, this hotel is 2.3 mi (3.7 km) from World Trade Center Mexico City and within 9 mi (15 km) of Auditorio Nacional and Estadio Azteca. Paseo de la Reforma and Autódromo Hermanos Rodríguez are also within 9 mi (15 km). Insurgentes Sur Station is 14 minutes by foot and Barranca del Muerto Station is 14 minutes.

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Reviews

City Express Plus by Marriott Ciudad de México Insurgentes Sur Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Lenin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly and knowledgeable staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decent safe location to stay in Colonia San Jose Insurgentes, CDMX
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Adriana angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for all the service
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good: The breakfast included sliced tomatoes, meat, cheese, cottage cheese, bread and more. The room was clean. Mauricio at the front desk is helpful and speaks English well. The staff are positive and try to help. The hotel is located on a major bus line (Metrobus Line 1), and it is near a big supermarket that is open until 10:00 PM. Bad: The first room they gave us smelled of sewage. We rejected it and so they gave us a better room. The lighting in the room was very dim. The toilet was in poor condition and the kitchenette sink was poorly installed. The shower was small and dark, and the water temperature tended to fluctuate. The suite had no dishes or cutlery, so we had to ask for them. Even though we stayed in an interior room without any street view, we could always hear low-level background noise.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está seguro , it’s a safe place to stay and there’s a lot of places to shop at for any needs.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price, convenience of location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Genoveva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is a gemstone in a big city

It was very peaceful trip nice location and very safe lots of good restaurants around lots of shopping centers highly recommend.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the location. The issue I had this time was a strong cigarrette smell in the hallway and room, although it is a non-smoking area.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Becky

Disliked: Amenities, property conditions & facilities
The location was good for my purpose as it was close to my work location. The hotel was old and while okay not great condition. There was no room service available, the breakfast was pretty mah, the coffee was good, the door to my room was not secure, when I reported that the safety latch was off and on the floor when I returned in the evening, they said they would fix it the next day.
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. All the staff was 1st class and went above and beyond. Made us feel special and took care of all our needs. Definitely recommend!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Arun Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had very pleasant stay
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small , it doesn’t look like a Marriott
Stayed 1 night in Nov 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and clean.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

José Alberto

Liked: Staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness
Great
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

yased

Liked: Amenities
Nice place
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Staff in lobby morning shift was always rude. Afternoon shift was lot better. Continental breakfast is awful and if you get there 15 min before it’s over they don’t refill so basically there will be nothing. Get there early. The floors between rooms on upper levels look a mess… breaking, cracking, pealing up, etc. they never had the gym open on time and when they’d unlock for me there were towels and paper all over, they don’t clean it often. It’s also just a small room- absolutely not a gym. Alberto was highlight of our trip. He was amazing taking us places and helping whenever he could. Floors in room were always sandy like they didn’t sweep or mop.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Jesus

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
• I encountered a cockroach in the bathroom, which was both distressing and unacceptable. • The continental breakfast offered was notably limited in variety and did not meet the standard I expected. • Additionally, the toaster was inoperative, and the overall cleanliness of the breakfast area was below satisfactory levels.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good choice on my recent trip to Mexico City
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

ROSA ELENA

Liked: Amenities
Excelente
Stayed 1 night in Apr 2025
Verified

8/10 Good

Steph

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

PAMELA IRENE CRUZ

Liked: Amenities
Disliked: Staff & service
Room was not cleaned twice. Had to call Lobby for toilet paper and towels.
Stayed 6 nights in Oct 2025