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City Express Plus by Marriott Ciudad de México Insurgentes Sur

Property class: 3

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Photo gallery for City Express Plus by Marriott Ciudad de México Insurgentes Sur

A spacious indoor area with multiple tables and chairs, large potted plants, and a modern ceiling light fixture. - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
A hotel room with two beds, wooden headboards, a red desk, and a large window. - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
A modern office space with large windows, multiple tables and chairs, and a wooden accent wall. - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
A modern hotel lobby with a red sofa, a round table, a TV, and wooden shelving. - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
A modern hotel building with a prominent sign reading "CITY EXPRESS PLUS BY MARRIOTT". - City Express Plus by Marriott Ciudad de México Insurgentes Sur (Mexico City)
Located close to World Trade Center Mexico City, City Express Plus by Marriott Ciudad de México Insurgentes Sur provides a terrace, dry cleaning/laundry services, and a gym. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, and a TV.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a large window offering a city view.

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a bed, a sofa, a desk, a chair, a small table, a TV, a window, a picture on the wall, and a sink.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a TV. A kitchen with red cabinets and a dining area with chairs is visible in the background.

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Benito Juarez, a neighborhood in Mexico City, City Express Plus by Marriott Ciudad de México Insurgentes Sur is in a shopping district and near a metro station. Notable landmarks in the area include Paseo de la Reforma and Zócalo. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Estadio Azteca. Visit our Mexico City travel guide
Map
Av. Insurgentes Sur 1581, Col. San José, Insurgentes, Del. Benito Juárez, Mexico City, CDMX, 3900

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    1 min walk - 0.1 miles
  • Insurgentes Theater
    2 min walk - 0.1 miles
  • Insurgentes Shopping Center
    2 min walk - 0.1 miles
  • Manacar Tower
    5 min walk - 0.3 miles
  • Galerias Insurgentes
    9 min walk - 0.5 miles

Getting around

  • Insurgentes Sur Station
    13 min walk
  • Mexico City Fortuna Station
    16 min drive
  • Benito Juarez International Airport (MEX)
    24 min drive

Restaurants

  • Starbucks
    1 min walk
  • Tacos Juan
    2 min walk
  • Cielito Querido Café
    1 min walk
  • La Famiglia Saloon
    1 min walk
  • El Gran Leon De Oro
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; MXN 150 to 700 for adults and MXN 150 to 700 for children

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 700 for adults, and MXN 150 to 700 for children
  • Covered self parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Is City Express Plus by Marriott Ciudad de México Insurgentes Sur pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 80 per day.

What time is check-in at City Express Plus by Marriott Ciudad de México Insurgentes Sur?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express Plus by Marriott Ciudad de México Insurgentes Sur?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Ciudad de México Insurgentes Sur located?

Located in Benito Juarez, this hotel is 2.3 mi (3.6 km) from World Trade Center Mexico City and within 9 mi (15 km) of Auditorio Nacional and Estadio Azteca. Paseo de la Reforma and Zócalo are also within 9 mi (15 km). Insurgentes Sur Station is 13 minutes by foot and Barranca del Muerto Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express Plus by Marriott Ciudad de México Insurgentes Sur Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. It's in a nice area of Mexico City. The breakfast is good, the staff is nice. Really enjoyed my stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was Excellent from the front desk personnel specially Azul & Danna to the cordiality of the cleaning crew specially Monica who made sure my room was left super clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lenin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly and knowledgeable staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decent safe location to stay in Colonia San Jose Insurgentes, CDMX
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. All the staff was 1st class and went above and beyond. Made us feel special and took care of all our needs. Definitely recommend!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Adriana angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for all the service
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Becky

Disliked: Amenities, property conditions & facilities
The location was good for my purpose as it was close to my work location. The hotel was old and while okay not great condition. There was no room service available, the breakfast was pretty mah, the coffee was good, the door to my room was not secure, when I reported that the safety latch was off and on the floor when I returned in the evening, they said they would fix it the next day.
Stayed 9 nights in Jan 2025
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good: The breakfast included sliced tomatoes, meat, cheese, cottage cheese, bread and more. The room was clean. Mauricio at the front desk is helpful and speaks English well. The staff are positive and try to help. The hotel is located on a major bus line (Metrobus Line 1), and it is near a big supermarket that is open until 10:00 PM. Bad: The first room they gave us smelled of sewage. We rejected it and so they gave us a better room. The lighting in the room was very dim. The toilet was in poor condition and the kitchenette sink was poorly installed. The shower was small and dark, and the water temperature tended to fluctuate. The suite had no dishes or cutlery, so we had to ask for them. Even though we stayed in an interior room without any street view, we could always hear low-level background noise.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Margarita De Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Niuvis Salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checkin 3pm is too late. Hopefully to make it 2
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Jennifer Cristina

Liked: Cleanliness, staff & service, amenities
Overall, I had a pleasant stay at City Express Plus. The staff was friendly and helpful throughout my visit, which I really appreciated. However, there were a couple of areas that could be improved. There was a persistent unpleasant smell in the room that seemed to come from the plumbing or drains. Additionally, the room cleaning could have been more thorough, particularly the floors, which often did not feel properly swept or cleaned. Overall, I enjoyed my stay, but addressing these cleanliness and maintenance details would definitely improve the guest experience.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

CUAUHTEMOC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Haide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Lourdes

Liked: Cleanliness, staff & service
This hotel has an excellent location and it is clean and convenient. The staff went out of their way to be helpful and friendly. However, do not expect any frills. There is no closet and if you forget any toiletries you have to buy them from the vending machine. The window of opportunity to eat breakfast is short, even on weekends.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Arun Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had very pleasant stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jose Luis

Everithing ok. A little noizy
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

M
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and clean.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sandra

10/10
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

yased

Liked: Amenities
Nice place
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

José Alberto

Liked: Staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025