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City Express by Marriott Ciudad de México EBC Reforma

4.0 star property
Hotel with free breakfast, steps from Reforma 222

Choose dates to view prices

In the heart of Mexico City, City Express by Marriott Ciudad de México EBC Reforma offers a vibrant retreat. Enjoy continental breakfast, unwind on the spacious terrace, explore the on-site shopping mall or work out at the gym and business center. With in-room WiFi and access to a nearby health club, this hotel caters to both leisure and corporate travelers alike - as evidenced by top marks from guests for its helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Down comforters, in-room safe, desk, blackout drapes

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Down comforters, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Down comforters, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Havre 21, Col Juarez, Mexico City, CDMX, 6600

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Reforma 222 - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 9 min walk - 0.5 miles
  • Monument to the Revolution - 15 min walk - 0.8 miles
  • Auditorio Nacional - 11 min drive - 4.0 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Insurgentes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪El Bajío - ‬1 min walk
  • ‪starbucks reforma 222 - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Maison Kayser - ‬1 min walk
  • ‪Italianni's Pasta, Pizza & Vino - ‬1 min walk

About this property

City Express by Marriott Ciudad de México EBC Reforma

Upscale hotel near Reforma 222
Located close to Angel of Independence Monument and Monument to the Revolution, City Express by Marriott Ciudad de México EBC Reforma provides free full breakfast, a terrace, and dry cleaning/laundry services. The on-site international cuisine family restaurant, Deli, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • A free area shuttle, express check-out, and coffee/tea in the lobby
  • A banquet hall, bicycle tour information, and 2 meeting rooms
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms have comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Recycling, heating, and daily housekeeping

Similar properties

Lobby
City Express Plus by Marriott Ciudad de México Reforma El Ángel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,002 reviews
City Express Plus by Marriott Ciudad de México Reforma El Ángel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (MXN 385 per night)
  • Free area shuttle up to 5 km

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Deli

Things to do

  • Bicycle tours
  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (581 square feet of space)

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 385 per night (164 ft away)
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

City Express Ciudad México EBC Reforma
City Express Ciudad México EBC Reforma Hotel
City Express Ciudad México EBC Reforma Mexico City
City Express EBC Reforma Hotel Mexico City
City Express EBC Reforma Hotel
City Express EBC Reforma Mexico City
City Express EBC Reforma
City Express Ebc-Reforma Hotel Mexico City
City Express EBC-Reforma Mexico City
City Express Ciudad de México EBC Reforma

Frequently asked questions

Is City Express by Marriott Ciudad de México EBC Reforma pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at City Express by Marriott Ciudad de México EBC Reforma?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Ciudad de México EBC Reforma?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is City Express by Marriott Ciudad de México EBC Reforma located?

Located in Reforma, this hotel is within a 5-minute walk of Reforma 222 and Paseo de la Reforma. Angel of Independence Monument and Monument to the Revolution are also within 1 mi (2 km). Insurgentes Station is 10 minutes by foot and Cuauhtemoc Station is 13 minutes.

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City Express by Marriott Ciudad de México EBC Reforma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 281 out of 692 reviews
Rating 8 - Good. 235 out of 692 reviews
Rating 6 - Okay. 98 out of 692 reviews
Rating 4 - Poor. 39 out of 692 reviews
Rating 2 - Terrible. 39 out of 692 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 6 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Mexico City
Stayed 1 night in Feb 2024

8/10 Good

Joel P Valdes

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

8/10 Good

Arturo T

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, Small but served the purpose sleep, shower, etc Location was perfect for the things I wanted to see and do.
Stayed 1 night in Jul 2023

10/10 Excellent

Shiyan

Liked: Property conditions & facilities
I like it
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
locatioin and coffe in morninbg checked for Covid 19 on guestgs
Stayed 1 night in Jun 2020

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Nov 2024

6/10 Okay

Srikanth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner and the internet doesn’t work.
Stayed 5 nights in Feb 2023

10/10 Excellent

Luis Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque un poco difícil de ubicar porque el letrero de la calle no se distingue mucho, el personal muy amable y la habitación excelente.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno como siempre, lo único que no me gustó esta vez que la habitación que me asignaron había mucha humedad, el ac estaba sucio y el burro para planchar estaba todo mohoso
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal súper amable, súper atento, sus instalaciones cómodas y limpias, la ubicación excelente. Volvería a regresar, el único detalle es que no cuentan con estacionamiento, si lo tuvisen estaría perfecto.
Stayed 2 nights in Aug 2025

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay ventanas en las habitaciones
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a quietly place
Stayed 1 night in Jul 2025

4/10 Poor

Darío

Liked: Cleanliness, room comfort
Disliked: Staff & service

La peor recepción.

Al llegar al hotel se tardaron 2 horas en darme mi habitación, la chica de recepción no encontraba mi reservacion, no me dio solución y tuve que marcar a Marriot para poder solucionar el problema cuando es su resposabilidad basicamente le hice el trabajo lo cual fue terrible, despues del vuelo y la travesia lo que uno quiere es descansar y no tener problemas, adicional a que para darme la habitación basicamente me obligo a escribir una opinión positiva en google, opinión que despúes de la reserva obviamente eliminé, en general fue una experiencia terrible por el personal de recepción
Stayed 1 night in Jul 2025

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado iria nuevamente a su hotel

Todo bien el personal super atento, Las almohadas incomodas y las toallas muy duras no le pones suavisante de ropa se siente como lija en la piel deberian tomarlo en cuenta por lo demas Excelente hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

MARIELA

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of its location, and it was the best decision ever. Went for Pride. And it was so convenient!! Few steps from where the parade was passing by. The breakfast buffet was a life saver! Everyone in the staff is helpful and polite. Didn’t love the mattress nor the pillows but, other than that everything else was great!
Stayed 5 nights in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Bien ubicado . Solo que está muy estrecho.
Stayed 3 nights in Mar 2025

6/10 Okay

Alan

Liked: Cleanliness
Disliked: Staff & service
Es la segunda vez que me hospedo en un hotel de la cadena y esta segunda vez. La experiencia fue desagradable desde que no nos dieron la habitación a la hora que nos prometieron. Nos demoraron 3 horas más en dar una habitación y nos querían cambiar de habitación por una que no habíamos pedido. Eh, por parte de la atención de la recepcionista del tour fue matutino. La verdad fue muy molesta, fue muy lenta y hasta de mala gana de su parte. Las opciones del desayunador son malas dan 2 veces lo mismo. Lo repiten 2 veces para el mismo guisado. Lo único que puedo destacar es que la atención de la señorita del turno nocturno, que también fue auditora en el fin de semana que estuvimos. Fue muy buena, muy paciente y súper amable, siempre atenta. La limpieza está bien, las habitaciones están cómodas solamente las amenidades que cargadan, los baños pueden mejorar. La ubicación es buena, pero no volvería a repetir una noche.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el servicio del personal de recepciòn y comedor. Estube muy feliz
Stayed 3 nights in May 2025

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado, buenas instalaciones y muy buen servicio por parte del personal :)
Stayed 2 nights in Apr 2025

4/10 Poor

Alcira

Disliked: Cleanliness, staff & service
Desde que hice la reserva les comente sobre mi Alergias y ser Celiaca si me pudieran hacer algo de comer sencillo para el desayuno, a mi llegada se los volví a comentar. Simplemente, no hicieron nada y lo único que podía comer de lo que tenían era fruta. Lo que más me incomoda es que no intentaron hacer nada para poder ayudarme con ese tema. Otro inconveniente fue que mi tarjeta no estaba funcionando en México, pedí hacer una llamada a mi país con mi Banco y el hotel no tenía acceso a llamadas internacionales y lo único que me recomendaban era ir a mi embajada(no era un problem tan grave que solucionaba una embajada, era una simple llamada ). Al final fui a una telefónica y compré un chip de 50 pesos tiempo aire, logré llamar pero no se volvió a usar, el hotel al ser usado por ejecutivos debería tener ese servicio y hacernos el cobro. Por último, todo los días tenía que decirle o dejar una nota a la camarera para que pusiera papel, Cambiara toallas, o arreglara algo como el porta papel o el planchador. Siempre que llegamos en le faltaba algo( toallas, agua , papel, kleenex.) parte de esto es que el hotel no tiene un buen mantenimiento, algunos tomas no servían y algunas partes en especial en la Habitación se ven descuidadas. Mi estadía no fue una buena experiencia.
Stayed 8 nights in Apr 2025

8/10 Good

Castalia c Venegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene estacionamiento y el desayuno es muy básico
Stayed 4 nights in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, teniendo diversos lugares turísticos y monumentos cerca para poder visitar.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion
Stayed 1 night in Apr 2025

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