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Chicago Suites WTC

Property class: 3

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Photo gallery for Chicago Suites WTC

A modern building with a central water feature and a red sculpture. - Chicago Suites WTC (Mexico City)
A hotel room with a large bed, a bedside table, a nightstand, a TV, and a window with a city view. - Chicago Suites WTC (Mexico City)
A playground with a slide, swings, and exercise equipment. - Chicago Suites WTC (Mexico City)
A modern high-rise building with a distinctive blue and white facade, surrounded by other buildings and a clear sky. - Chicago Suites WTC (Mexico City)
A modern bedroom with a large bed, a view of the city, and a wooden floor. - Chicago Suites WTC (Mexico City)
A short walk from World Trade Center Mexico City, Chicago Suites WTC provides amenities like a garden. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping

Room options

View all photos for Economy Double Room

A hotel room with a large bed, a bedside table, a nightstand, a TV, and a window with a city view.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

A modern bedroom with a large bed, a view of the city, and a wooden floor.

Comfort Double Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Benito Juarez neighborhood, Chicago Suites WTC is connected to a shopping center. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Chapultepec Castle and National Museum of Anthropology are cultural highlights. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. Visit our Mexico City travel guide
Map
98 Chicago Nápoles, Mexico City, CDMX, 03810

What's nearby

  • A cityscape with a prominent blue skyscraper and surrounding buildings.
    World Trade Center Mexico City
    3 min walk - 0.2 miles
  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    5 min walk - 0.3 miles
  • A building with a large mural of a dragon and a palm tree.
    Poliforum Siqueiros
    7 min walk - 0.4 miles
  • Pepsi Center
    5 min walk - 0.3 miles
  • Metropoli Patriotismo
    9 min walk - 0.5 miles

Getting around

  • Mexico City Fortuna Station
    13 min drive
  • San Pedro de los Pinos Station
    19 min walk
  • Benito Juarez International Airport (MEX)
    24 min drive

Restaurants

  • El Cardenal
    4 min walk
  • Starbucks
    5 min walk
  • Starbucks
    7 min walk
  • Bellini
    5 min walk
  • Starbucks
    8 min walk

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  • Free WiFi
  • Laundry
  • Outdoor Space
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (MXN 150 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 18 floors
  • 5 buildings
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Fan
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 250
Late check-in subject to availability
Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 550
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 (exact amount varies) at check-out
This property enforces quiet hours from 11:00 PM to 6:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MXN 150 per day
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-in fee: MXN 250 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: MXN 550 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Parking height restrictions apply

Frequently asked questions

Is Chicago Suites WTC pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 150 per day. Limited spots are available.

What time is check-in at Chicago Suites WTC?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 250 (subject to availability). Late check-in is available from 10:00 PM– 2:00 AM for a fee of MXN 250.

What time is check-out at Chicago Suites WTC?

Check-out is at 11:00 AM. Late check-out is available for MXN 550 (subject to availability).

Where is Chicago Suites WTC located?

Located in Benito Juarez, this hotel is within 1 mi (2 km) of Pepsi Center and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Chilpancingo Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chicago Suites WTC Reviews

6.4

7.6

Cleanliness

8.0

Amenities

6.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 68 reviews
Rating 8 - Good. 18 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 21 out of 68 reviews

Reviews

Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You require time prior to your arrival to get set up and get your access to the facility, Other than that, once in, it's great.
Stayed 7 nights in Sep 2022
Verified review

2/10 Terrible

Claudia guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reserven
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Sergio

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible Place

This is an Airbnb not a hotel or a hostel. The security at the World Trade Center didn’t even know that there was an apartment for rent for a few nights. I called many times to the number provided he never answered. This place should not be on Hotels.com
Stayed 4 nights in May 2023
Verified review

4/10 Poor

Raul

Liked: Property conditions & facilities
Disliked: Staff & service
They did not know Ibwas checking in, I had to call travelocity and check in that way. Nobody told me (and I never read) that it would be a SHARED department, until I saw another (surprised as well) guest cominig in. Leftovers on the island and the refrigerator. Terrible internet.
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I liked the modern facility, the conveniences nearby, and the distance from the city which made it quiet but close. I didn’t like the check in process and the lack of autonomy. Instead of providing me with all the information I needed, I had to ask questions as I went. I requested a queen bed and was given a room with two singles. To use amenities like the gym I needed to book a specific time. If I had known about this I couldn’t have planned. So I do not recommend this property because of the processes you need to complete to do basic things. And I do not recommend this property if you don’t speak Spanish.
Verified review

2/10 Terrible

Ramon Esteban

Disliked: Amenities, property conditions & facilities
No es un hotel ni mucho menos un suit, solo son condominios no notificados (tan solo a simple vista), te notifican a la hora de hacer checkin. Tampoco el lugar es abierto, no puedes utilizar equipos de las instalaciones porque es un complejo residencial, osea, solo residentes pueden usar área de juegos, alberca, gimnasio, etc. Incluso para salir a turistear no puedes volver a entrar tan fácil, tienes que mandar WhatsApp a un numero para que un residente te permita la entrada porque los guardias no te ayudan si no tienes huella como residente. En definitiva deberían quitar este sitio de la aplicación o en su defecto quitar la palabra 'Hotel' de su descripción. Si alguien lee esto, no rentes, busca en otro lado si es posible.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato e instalaciones confortables
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Astrit Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cerca del Pepsi, Google dice que 4 minutos caminando pero a lo mucho son 2 y puedes cruzar por la plaza y aprovechar a comprar en el Walmart express que esta dentro de la plaza, aunque también la zona está a reventar de oxxos, taquerias, y los miércoles se pone un mercado muy padre. El metrobus línea rosa te deja en la calle de Pepsi center pero atraviesen por la plaza y llegarán en 2 minutos máximo, y la seguridad de la zona y el lugar está muy bien porque esta vigilando 24/7. Si organizan bien su estancia pueden conocer centro histórico qué está a 30 mins. en metro, hay museos y actividades que hacer, también le pueden preguntar a las chicas que te recibieron al llegar o los guardias de la puerta sobre que hacer y como llegar, son muy amables todos los que cuidan ahí.
El cuarto que rente es para 2 personas con baño privado e incluye walk-in clóset perfecto por si llegarán a estar más de 2 días, aunque el baño compartido esta bien y limpio.
La estancia de la sala esta grande y es muy cómodo estar ahí.
La cocina está completa, en mi opinión si lleven su aceite de cocina, azúcar, sal y café porque no hay, pero tienen sartenes de teflón, platos, vasos, tazas, cubiertos y así. Para cocinar prendan el extractor qué está en la campana de arriba.
La vista después de la lluvia
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

ANA

Liked: Cleanliness, property conditions & facilities
La ubicación no es muy clara , pero todo lo demás fue muy bueno limpieza , cama y todo lo que sigue a una renta de cuarto
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dolores Ofelia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es cómoda. En este viaje yo debía de trabajar, por lo que fue grato encontrar dos escritorios y una silla ejecutiva para trabajar. El cuarto es muy iluminado y con buena vista para disfrutar la ciudad mientras trabajas. Ya me había hospedado en otro piso del mismo edificio y no contaba con el "plus" del área de trabajo.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Rusvelt

Liked: Cleanliness, staff & service
La habitación bien, la atención bien. Extremadamente molesto y nefasto tener que avisar cada que entras y sales del edificio y esperar a que una persona autorizada te abra la puerta, por qué no te pueden dar un código de acceso, eso es horrible. Si sales al 10 diez veces al día las 10 veces que tienes que esperar en la calle a que bajen por ti si no no entras.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service
Es conveniente mejorar la limpieza en general y cambiar a toallas a unas menos deterioradas
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Mariana angélica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me incomodó compartir espacio con hombres que dejaron sucio el baño compartido para todos, y cuando llegué a la habitación no tenía buen olor. Olía a sudor. Siempre nos resolvieron las dudas de parte de las personas que nos recibieron. Pero cuando pregunté si me quedaría con hombres y mujeres me aseguraron que eran mujeres.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Dario

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pésima experiencia con el personal de seguridad y recepción
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Edson

No es hotel solo rentas un departamento con una habitación compartes un departamento lo que es baño y cocina tal vez sea algo poco incómodo de allí en fuera todo bien
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alin Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, la persona que recibe muy amable
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena, indicar bien si se comparte el depa con mas personas. Buena experiencia
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, y accesible para los lugares donde debía moverme
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No es el lugar que dicen que es. Por mensaje mandan la ubicación real y es en un edificio de departamentos el cual sólo te rentan una habitación y no hay suficiente privacidad. El tamaño de la cama no es la que dicen y el edredón estaba sucio.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cool y la atención muy amables
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

José Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un hotel, es solo un cuarto compartido.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Carlos Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me trataron excelente y atendieron mis dudas y solicitudes inmediatamente. El lugar tiene una gran vista.
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

GERARDO

Disliked: Staff & service
No me permitieron el acceso al lugar por que YO no tenía el dato de la torre????
Stayed 1 night in Jan 2024