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Casa Raffaello

2.5 star property
Hotel with a 24-hour front desk, a short walk to Paseo de la Reforma

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Photo gallery for Casa Raffaello

Elite Room, 1 Queen Bed | Terrace/patio
Elite Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Premium Room | Terrace/patio
Exterior
Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Terrace/patio

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
165 Londres Juárez, Mexico City, CDMX, 06600

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Angel of Independence Monument - 5 min walk - 0.3 miles
  • U.S. Embassy - 6 min walk - 0.4 miles
  • Reforma 222 - 10 min walk - 0.6 miles
  • Monument to the Revolution - 3 min drive - 1.3 miles

Getting around

  • Sevilla Station - 7 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Nicho Bears & Bar - ‬1 min walk
  • ‪La Elegante - ‬1 min walk
  • ‪La Isla del Dragón, Londres - ‬1 min walk
  • ‪Min Sok Chon - ‬1 min walk
  • ‪Ristorante Raffaello - ‬1 min walk

About this property

Casa Raffaello

Hotel near Paseo de la Reforma
Close to Angel of Independence Monument and Reforma 222, Casa Raffaello provides a garden, a restaurant, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-in, and luggage storage
  • A banquet hall and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi, sound-insulated walls, and free bottled water.
More conveniences in all rooms include:
  • Heating and fans
  • Showers, free toiletries, and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 170 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • Raffaello

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 170 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Casa Raffaello Hotel
Casa Raffaello Mexico City
Casa Raffaello Hotel Mexico City

Frequently asked questions

Is Casa Raffaello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Raffaello?

Valet parking is available for MXN 170 per day.

What time is check-in at Casa Raffaello?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Casa Raffaello?

Check-out is at noon.

Where is Casa Raffaello located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 15 minutes. Sevilla Station is 7 minutes by foot and Insurgentes Station is 7 minutes.

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Casa Raffaello Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 125 reviews
Rating 8 - Good. 34 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

It's super basic but good
Stayed 1 night in Feb 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Jan 2025

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Mexico City

Casa Raffaello is located in the heart of Zona Rosa within walking distance to excellent restaurants, bars, stores, and anything you may need to enjoy Mexico City; the hotel itself has an excellent Italian restaurant.
Stayed 1 night in May 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Style, but not sleep.

Great location, very clean, and the price is fine. Wouldn't stay again though. You can hear everything from the hallway including the guy in the next room snoring or other TVs, so they can probably hear you too. Other guests have to buzz the front door to get in, and everytime that happened it woke me up.
Stayed 2 nights in Jan 2024

2/10 Terrible

Guillermo

Liked: Cleanliness
Disliked: Room comfort

Crapy showers

I checked in and there was a guy that was like your gate guard you are not allowed guest or allowed to eat in your room. There is no safe for your valuables and if you like showers like I do this is not for you the shower is more like a mist spray it was so bad that I had to rent a different hotel because I was not able to shower there. I highly recommend hotel plaza Florencia the rooms are bigger and water pressure is awesome and housekeeping is amazing. So do yourself a favor and don’t use casa rafealla save your money and go to hotel of it’s better rates and service and it’s right around the corner with and amazing coffee shop
Stayed 4 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this property 3 times and overall it is an excellent value. It is a very basic hotel with no amenities like a pool or gym, but in a great location--Zona Rose, the gay district. (But welcoming to families and straight folks too.)The rooms are super clean, the staff super helpful and friendly, and the beds are comfortable. But I recommend you choose your room carefully, as they vary quite a bit. Room 6 is spacious with a lovely, big balcony made private by tall grasses. Room 5 is similar, but significantly smaller, but also with a nice balcony below a huge ficas tree which makes you feel you're in a tree house. Both rooms lack ventilation, except when the balcony door is open so can be stuffy when you return to your room. Room 4 is very spacious but has no windows--sort of a basement feel. So, if you're claustraphobic this isn't the room for you. However, it is the most spacious of the 3 and the bed is especially comfortable. None of the rooms have good lighting (although those with balconies have great natural light.) No AC in any of the rooms, which is usually not a problem in DF, but summers are getting hotter so could be uncomfortable at the height of the summer. A small fan is provided in all rooms, as are water bottles. Good choice for a basic, bare-bones hotel in a fantastic location, with tons of cafes and bars. Despite this, all 3 rooms were VERY quiet, even the ones (rooms 5 & 6) facing the street. They also have black out shades which is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Rafaella was a great find.We travel to DF several times a year. Used to rent short-term apartments from that well-known site, but that has gotten more expensive as cities require VAT & other taxes. So we frequently book hotels instead, as we have found that we spend very little time in our accommodation, and don't need a kitchen to cook because we like to try all the wonderful restaurants and cafes. Casa Rafaella appears relatively new and is adjacent to the Italian restaurant, Rafaella. It is a basic, bare-bones hotel, with no amenities like a gym or pool, but is nicely designed and very pleasant.The pros: easy check-in with doorman (no reception desk) who is present 24/7. Keypad entry to room. Staff is friendly and efficient. Room was very clean. Bed is comfortable. The location is ideal, in a lively street in Zona Rosa, which is the gay neighborhood, but welcoming to straight folks, families, etc., and very convenient for getting to Roma Norte, Juarez, Condesa, and Centro. Lots of natural light. Our street-facing room VERY quiet (extremely rare in budget hotels) even though the hotel is on a very lively street. Blackout shades.Tons of cafes, bars & shops. Cons: no ventilation other than balcony door so room can get stuffy No AC only a small fan--ok for most of the year. Lighting very poor--impossible to put on make-up at night or read in bed. Some rooms are very small. BUT, an excellent value for the price. One of the most pleasant hotels we have stayed in in DF.
Stayed 7 nights in Feb 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos y me guardaron mis maletas antes del check in
Stayed 1 night in May 2025

10/10 Excellent

JOSE OSWALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy comodas y excelente ubicación.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en personal e instalaciones
Stayed 7 nights in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar y buena localización, solo que es difícil contactarlos pero ameno
Stayed 1 night in Apr 2025

6/10 Okay

OZMAR NOE

Liked: Staff & service
Disliked: Property conditions & facilities
Más o menos en general, las fotos no corresponden a la decoración o cuartos reales, almenos la que me tocó.
Stayed 2 nights in Apr 2025

4/10 Poor

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Había una pequeña cucaracha en el clóset, de ahí en fuera todo es perfecto
Stayed 2 nights in Mar 2025

8/10 Good

Ivonne

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable y es un lugar bonito.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Julian

Liked: Cleanliness, staff & service, property conditions & facilities
bien todo
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una opción excelente costo/beneficio. Son varias habitaciones, todo muy limpio. No tuvimos ningún problema durante la estancia. El cuarto estaba en el piso de hasta arriba (no hay elevador). La zona no es tan “bonita” pues está lleno de sex shops pero así es la zona en general, sin embargo, no me sentí insegura en ningún momento. Estuvimos caminando desde y hacia el ángel sin problema alguno tanto en el día como en la madrugada. Lo recomiendo ampliamente.
Stayed 2 nights in Feb 2025

6/10 Okay

Maria Alicia

Liked: Cleanliness
El inconveniente es que son muchas escaleras para las habitaciones y no se cuenta con elevador
Stayed 4 nights in Feb 2025