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Casa Prim Hotel Boutique

4.0 star property
Colonial hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Casa Prim Hotel Boutique

Restaurant
Elite Double Room Single Use | Premium bedding, down comforters, Select Comfort beds, in-room safe
Interior
Terrace/patio
Hallway
Casa Prim Hotel Boutique offers a peaceful escape in Mexico City's center. Guests enjoy Spanish cuisine at La Sede, book massages, or relax on the rooftop terrace. Attentive staff provides tour assistance and luggage storage for easier city exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master suite con tina

Master suite con tina | Premium bedding, down comforters, Select Comfort beds, in-room safe

Master suite con tina

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room Single Use

Elite Double Room Single Use | Premium bedding, down comforters, Select Comfort beds, in-room safe

Elite Double Room Single Use

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • 14 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Monument to the Revolution - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 19 min walk - 1.0 mile
  • Palacio de Bellas Artes - 7 min drive - 1.2 miles
  • Zócalo - 12 min drive - 1.7 miles

Getting around

  • Mexico City Buenavista Station - 10 min drive
  • Cuauhtemoc Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Starbucks Prim - ‬1 min walk
  • ‪The Duke of Lisbon • Public House - ‬1 min walk
  • ‪Azúcar y Sal - ‬2 min walk
  • ‪Lucerna Comedor - ‬2 min walk
  • ‪Parker & Lenox - ‬1 min walk

About this property

Casa Prim Hotel Boutique

Upscale hotel near Paseo de la Reforma
Close to Angel of Independence Monument and Palacio de Bellas Artes, Casa Prim Hotel Boutique provides amenities like dry cleaning/laundry services. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An elevator, tour/ticket assistance, and smoke-free premises
  • A water dispenser, concierge services, and luggage storage
  • A 24-hour front desk, a front-desk safe, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Private fenced yards, wardrobes/closets, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Frequently asked questions

Is Casa Prim Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Prim Hotel Boutique?

This property doesn't offer parking.

What time is check-in at Casa Prim Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Prim Hotel Boutique?

Check-out is at noon.

Where is Casa Prim Hotel Boutique located?

Located in Reforma, this hotel is within a 15-minute walk of Paseo de la Reforma and Monument to the Revolution. Angel of Independence Monument and U.S. Embassy are also within 1 mi (2 km). Cuauhtemoc Station is 10 minutes by foot and Balderas Station is 12 minutes.

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Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 253 reviews
Rating 8 - Good. 44 out of 253 reviews
Rating 6 - Okay. 15 out of 253 reviews
Rating 4 - Poor. 6 out of 253 reviews
Rating 2 - Terrible. 3 out of 253 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very cute and convenient. The staff was very attentive. Would recommend and stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Would stay again
Stayed 3 nights in May 2025

10/10 Excellent

JOSE CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
We lived the service
Stayed 4 nights in Jun 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Stayed 1 night in Feb 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024

10/10 Excellent

Marshel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff at all times, felt welcomed, and the rooms were pretty, and spacious. Old modernized building. I would stay here again b
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CDMX

Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.
Stayed 9 nights in May 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and safe

Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
Stayed 3 nights in Jul 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed 5 nights. The hotel is very comfortable with great beds and pillows. The bathroom was nicely engineered and had a hair dryer. The staff was very courteous and helpful. It was easy to get to our destinations with Uber. The neighborhood is safe with bars, restaurants, and stores close by. I would recommend this hotel.
Stayed 4 nights in Mar 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try it. You will be surprised.

Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!
Stayed 2 nights in Oct 2023

10/10 Excellent

Gonzalo A

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, they were extremely friendly. The hotel had some really nice detail which I appreciated. Beds were very nice and check in and check out went very smoothly. I would like to add that it would be nice if the keys could be touch less since a key could get a little frustrating to carry around although I say it from being a person who seeks convenience. It’s not a big issue at all, just a recommendation. I still loved staying at Casa Prim.
Stayed 1 night in May 2023

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

This was a great location! We walked to the Zócalo and the Mercado off of Balderas. only Uber'd from the airport, and to and from Foro Sol during our stay! We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby. The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap! Sundays, things around the neighborhood are either closed or open later. It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!
Stayed 3 nights in Oct 2023

6/10 Okay

William

Very unique boutique hotel. Unfortunately the furniture in the rooms is a bit worn. The house keeping staff are oddly reluctantly to fill the shampoo and body wash containers in the showers. We stayed here twice on our visit in 2 different rooms and both were the same. Recommend trying to get a 3rd floor room as it gets a bit dark in the lower levels.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice design, good location, bad room positioning

The design of the hotel is very nice and it has a good location. My only complaint is that my room was directly on the ground level facing the street and also the doors of the room are basically in the lobby. You can hear any visitors coming in and out of the hotel from these rooms and you can hear all of the noise outside on the street. It's not very peaceful in that regard.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here! It’s better than anything you’ll find!

Stayed here for the week of my wedding along with 80% of my guests and Wow!!!! The staff and hotel was amazing. Roberto (cleaning supervisor) went above and beyond to make sure every single one of us was taken care of. Emmanuel (doorman) even went to get me medicine when I got sick!! Truly felt like I was home and getting take care of by family. I won’t be staying anywhere else when I visit Mexico City, which is at least once a year. The chef was also incredibly accommodating and made me special meals when my stomach could no longer handle the street tacos and endless mezcal.
Stayed 7 nights in Jun 2022

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Sleep & Service

We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
Roof top restaurant
Comfortable beds
Wall decor outside our room
Bath tub/shower
Stayed 1 night in Mar 2024

6/10 Okay

Shane

Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
Stayed 7 nights in Sep 2024

6/10 Okay

MYRIAM

Liked: Cleanliness, property conditions & facilities

Rapport qualité prix très discutable

J’ai réservé deux suites… au final, très déçue car ce n’était rien de plus qu’une grande chambre. Pas de bureau pour travailler ou de canapé : obligée de travailler sur le lit. Pas de fenêtre dans la chambre donnant sur l’extérieur : un peu glauque. Petit déjeuner plutôt sommaire : pas de buffet. Choix limité. La salle de fitness se résume à deux machines sur un pallier. Ceci mis à part, déco sympa.
Stayed 3 nights in Jun 2025

6/10 Okay

Pablo F

Liked: Cleanliness
Disliked: Staff & service
Hotel buen ubicado, cuarto bonito, cómodo y funcional. El servicio en general malo, pero el personal de la puerta y el cocinero/mesero del desayuno terribles! Nula hospitalidad.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumplió con mis expectativas.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.
Stayed 1 night in May 2025

8/10 Good

Sally-anne

Liked: Cleanliness, staff & service, amenities
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jean Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad está muy bonita y acogedora
Stayed 1 night in Mar 2025

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