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Casa Polanco Hotel Boutique

5.0 star property
Colonial hotel with free breakfast and free valet parking

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Photo gallery for Casa Polanco Hotel Boutique

Suite Polanco | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Suite Anatole | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from property
Suite Lincoln | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Interior entrance

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Air conditioning
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Double Patio View

Premier Double Patio View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Double Patio View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Size

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 28.76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Polanco

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Park view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Park View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Park view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Lincoln

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Park view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Anatole

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • City view
  • 58.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Patio View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Chapultepec Park - 6 min walk - 0.4 miles
  • Parque Zoologico de Chapultepec - 13 min walk - 0.7 miles
  • National Museum of Anthropology - 2 min drive - 1.1 miles
  • Angel of Independence Monument - 5 min drive - 2.3 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Mandolina - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪L'Entrecote - ‬2 min walk
  • ‪Casa Portuguesa - ‬2 min walk
  • ‪Joselo Café - ‬2 min walk

About this property

Casa Polanco Hotel Boutique

Luxury hotel remodeled in 2022 and located near Avenida Presidente Masaryk
Located close to Parque Zoologico de Chapultepec and National Museum of Anthropology, Casa Polanco Hotel Boutique provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to spa services, such as a massage, a body wrap, or aromatherapy. The on-site restaurant, La Veranda, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • Free valet parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Tour/ticket assistance, concierge services, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 130.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Frequently asked questions

Is Casa Polanco Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Polanco Hotel Boutique?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at Casa Polanco Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Polanco Hotel Boutique?

Check-out is at noon.

Does Casa Polanco Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Casa Polanco Hotel Boutique located?

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk and Chapultepec Park. Parque Zoologico de Chapultepec and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is 13 minutes by foot and Polanco Station is 13 minutes.

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Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 39 out of 41 reviews
Rating 8 - Good. 2 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and people. A big house right in the heart of polanco.
Stayed 1 night in Apr 2025

10/10 Excellent

Zhi Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I ever been to in my life, incredible service!
Stayed 1 night in Mar 2025

10/10 Excellent

ARNALDO SANCHEZ

Liked: Cleanliness, staff & service, property conditions & facilities
It is an outstanding place to stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. The hotel is one of the best in Mexico City.,
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, the staff was excellent, the rooms and common spaces excellent, the cleanliness and attention to detail fantastic, the concierge excellent, they take really good care of their guests .
Stayed 1 night in Mar 2025

10/10 Excellent

Arjiel Garduque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality from arrival till departure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Think of this place as a big house not a hotel. Very personal. Charming team. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Genuine staff. Attention to detail. A house full of personalities. There are just a few rooms so it never feels crowded. Strikes a good balance between guests, people, and place. Super good experience :)
Stayed 2 nights in Apr 2025

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just like a house Amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!

It was truly a pleasure.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Place to Stay in Polanco

Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

10/10 Excellent

Navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything but the staff most of all! I will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of CDMX!

Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Stayed 4 nights in Feb 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que todo está muy bonito
Stayed 1 night in Apr 2025

10/10 Excellent

Heeyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael A

Stayed 2 nights in Oct 2024