Casa Castillo Reviews, Deals & Photos 2025

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Hotel with a 24-hour front desk, a short walk to Paseo de la Reforma

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Dates

May 2025

June 2025

Deluxe Apartment | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room | Private kitchen | Mini-fridge, microwave, espresso maker, paper towels

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk
Pet friendly
Free WiFi

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 33 of 33 rooms

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Apartment

Highlights

Mini-fridge

Smart TV

3 bedrooms

Premium bedding

Fan

Bathrobes

Private bathroom

Rainfall showerhead

Sleeps 6
1 King Bed and 2 Queen Beds

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Apartment

Highlights

Mini-fridge

Smart TV

2 bedrooms

Premium bedding

Fan

Bathrobes

Private bathroom

Rainfall showerhead

Sleeps 4
1 Queen Bed and 1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Apartment

Highlights

Mini-fridge

Smart TV

2 bedrooms

Premium bedding

Fan

Bathrobes

Private bathroom

Rainfall showerhead

Sleeps 4
1 Queen Bed and 1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 3
1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 4
2 Queen Beds

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Apartment

Highlights

Mini-fridge

Smart TV

2 bedrooms

Premium bedding

Fan

Bathrobes

Private bathroom

Rainfall showerhead

Sleeps 4
2 Queen Beds

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 King Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 4
2 Queen Beds

Deluxe Double Room

Highlights

Mini-fridge

Smart TV

Portable fan

Premium bedding

Bathrobes

Private bathroom

Rainfall showerhead

Hair dryer

Sleeps 2
1 Queen Bed

Similar properties

Spa
Parking included
Free WiFi
24/7 front desk

About the neighborhood

16 Curie Anzures, Mexico City, CDMX, 11590

What's nearby

Chapultepec Park - 14 min walk - 0.8 miles
Chapultepec Castle - 15 min walk - 0.8 miles
Angel of Independence Monument - 19 min walk - 1.0 mile
U.S. Embassy - 3 min drive - 1.3 miles
Auditorio Nacional - 4 min drive - 1.8 miles

Getting around

Mexico City Buenavista Station - 14 min drive
Chapultepec Station - 14 min walk
Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

‪Cafe Tamayo - ‬5 min walk
‪Centro Castellano - ‬5 min walk
‪La Huerta Polanco - ‬1 min walk
‪Frutos Prohibidos y Otros Placeres - ‬2 min walk
‪Cielito Querido Café - ‬2 min walk

About this property

Casa Castillo

Hotel near Paseo de la Reforma

Close to National Museum of Anthropology and Chapultepec Castle, Casa Castillo has plenty to offer. Stay connected with free in-room WiFi.

You'll also enjoy the following perks during your stay:

A 24-hour front desk and smoke-free premises

Room features

All guestrooms at Casa Castillo have perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.

More conveniences in all rooms include:

Bathrooms with rainfall showers and hair dryers
45-inch Smart TVs with streaming services and digital channels
Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Family friendly

Children's books
Children's games
In-room microwave
Mini-fridge
Stroller

Conveniences

24-hour front desk

Guest services

Change of towels on request
Housekeeping (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Accessible shuttle
Hardwood flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Wheelchair accessible (may have limitations)

Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Smart TV with digital channels
Streaming services

Food and drink

Espresso maker
Microwave
Mini-fridge
Paper towels

Iron/ironing board
Laptop workspace
Portable fan
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

Pet fee: MXN 400 per pet, per stay
Service animals are exempt from fees
Housekeeping fee: MXN 222 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Castillo Hotel

Casa Castillo Mexico City

Casa Castillo Hotel Mexico City

Frequently asked questions

Is Casa Castillo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much is parking at Casa Castillo?

Casa Castillo doesn't offer parking.

What time is check-in at Casa Castillo?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Casa Castillo?

Check-out is at noon.

Where is Casa Castillo located?

Located in Reforma, this hotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 14 minutes by foot and Sevilla Station is 19 minutes.

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Casa Castillo Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Alejandro A

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.

Stayed 5 nights in Apr 2025

8/10 Good

Maria

Nov 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful area, nice hotel and excellent staff

Stayed 2 nights in Nov 2024

8/10 Good

Abiola

Nov 13, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.

Stayed 6 nights in Nov 2024

6/10 Okay

Arthur

Feb 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.

Stayed 2 nights in Feb 2025

10/10 Excellent

Reginald

Nov 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very helpful and respectful

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!

Stayed 2 nights in Jan 2025

8/10 Good

Melanie

Oct 31, 2024

Liked: Staff & service, property conditions & facilities

The hotel is pretty. Very noisy, you can hear everything outside your room.

Stayed 2 nights in Oct 2024

8/10 Good

Hilda

Nov 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

friendly sraff

Stayed 6 nights in Nov 2024

8/10 Good

Guy

Oct 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small

Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Oct 21, 2024

Excelent

Stayed 1 night in Oct 2024

10/10 Excellent

Brendan

Dec 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The rooms are very comfortable and the property is beautiful.

Stayed 2 nights in Nov 2023

8/10 Good

Jorge

Sep 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.

Stayed 2 nights in Sep 2023

6/10 Okay

Mildred

Apr 27, 2024

Nice

Stayed 6 nights in Apr 2024

10/10 Excellent

ALLAN

Mar 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.

Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Mar 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!

Stayed 6 nights in Feb 2024

6/10 Okay

Jean-Yves

Jun 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Perfect little hotel with fatal flaw

This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.

Stayed 3 nights in Feb 2024

6/10 Okay

kathiuzka

May 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The room doesn't have Any air conditioning. Only a fan per room.

Stayed 4 nights in Apr 2024

10/10 Excellent

Johanna

Sep 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quality & price. Would return!

We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.

Stayed 3 nights in Sep 2024

2/10 Terrible

Bianca

Oct 26, 2023

Liked: Cleanliness

Disliked: Staff & service, amenities

The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.

Stayed 5 nights in Oct 2023

2/10 Terrible

louis

Mar 17, 2024

Liked: Cleanliness

Disliked: Staff & service

Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!

Stayed 6 nights in Mar 2024

10/10 Excellent

Mauricio

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.

Stayed 3 nights in Apr 2025

10/10 Excellent

Dessire

Apr 25, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Apr 14, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Alcuma

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buena atención del personal

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Excelentes instalaciones y me facilitaron mucho el conseguir un estacionamiento

Stayed 4 nights in Jan 2025

Casa Castillo

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