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Casa Castillo

Property class: 3

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Reception - Casa Castillo (Mexico City)
Deluxe Apartment | In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)
Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)
Lobby sitting area - Casa Castillo (Mexico City)
In-room safe, laptop workspace, iron/ironing board, free WiFi - Casa Castillo (Mexico City)
Close to Chapultepec Castle and Angel of Independence Monument, Casa Castillo has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Triple Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Grand Triple Room

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Premium Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 3 Queen Beds
  • Free WiFi

About the neighborhood

Reforma, a neighborhood in Mexico City, is home to Casa Castillo. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and some of the area's popular attractions include Palacio de Bellas Artes and Parque Zoologico de Chapultepec. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
16 Curie Anzures, Mexico City, CDMX, 11590

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    5 min walk - 0.3 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    7 min walk - 0.4 miles
  • Chapultepec Park
    Chapultepec Park
    10 min walk - 0.6 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    17 min walk - 0.9 miles
  • U.S. Embassy
    19 min walk - 1.0 mile

Getting around

  • Mexico City Buenavista Station
    14 min drive
  • Chapultepec Station
    14 min walk
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Cafe Tamayo
    4 min walk
  • El Fogoncito
    2 min walk
  • Taqueria Selene
    2 min walk
  • La Huerta
    1 min walk
  • Centro Castellano
    1 min walk

About this property

Casa Castillo

Hotel near Paseo de la Reforma
Close to Chapultepec Castle and Angel of Independence Monument, Casa Castillo has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Casa Castillo have perks such as laptop-friendly workspaces and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • 45-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's books
  • Children's games
  • In-room microwave
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 222 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Castillo Hotel
Casa Castillo Mexico City
Casa Castillo Hotel Mexico City

Frequently asked questions

Is Casa Castillo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Casa Castillo doesn't offer parking.

What time is check-in at Casa Castillo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Castillo?

Check-out is at 11:00 AM.

Where is Casa Castillo located?

Located in Reforma, this hotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 14 minutes by foot and Sevilla Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Castillo Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 81 out of 113 reviews
Rating 8 - Good. 17 out of 113 reviews
Rating 6 - Okay. 8 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

Reviews

Verified

10/10 Excellent

zaid

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and chic, staff were amazing and welcoming
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, nice hotel and excellent staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and the property is beautiful.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Alejandro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and respectful
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Alberto

Liked: Cleanliness
Pros: - The location is great, the best feature of this place. - Room was clean and tidy. - Bed was ok - Staff was helpful. - The room has good size, and decoration is nice. Cons: - The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light. - The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use. - Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
friendly sraff
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Stayed 6 nights in Feb 2024
Verified

6/10 Okay

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Perfect little hotel with fatal flaw

This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quality & price. Would return!

We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

louis

Liked: Cleanliness
Disliked: Staff & service
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful place to stay! Loved everything!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

igor

Liked: Cleanliness, amenities
Great place to stay in Mexico City for a few days
Stayed 2 nights in May 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better accessibility to a hot shower.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Melanie

Liked: Staff & service, property conditions & facilities
The hotel is pretty. Very noisy, you can hear everything outside your room.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Carlos

Excelent
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Mildred

Nice
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
Stayed 2 nights in Feb 2025