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Casa Altata Hotel Boutique

Property class: 2.5

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Photo gallery for Casa Altata Hotel Boutique

A modern interior with round tables, chairs, and a bookshelf with books and decorative items. - Casa Altata Hotel Boutique (Mexico City)
A door with a metal gate leading to a street with cars and greenery. - Casa Altata Hotel Boutique (Mexico City)
A living room with a glass-top dining table, green sofa, and a coffee table. - Casa Altata Hotel Boutique (Mexico City)
A room with two black cushioned chairs, a round wooden table, and a red and white geometric wall pattern. - Casa Altata Hotel Boutique (Mexico City)
A bedroom with a bed, green walls, a window, and a sliding door leading to a bathroom. - Casa Altata Hotel Boutique (Mexico City)
Close to World Trade Center Mexico City, Casa Altata Hotel Boutique provides amenities like a business center. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for STANDARD

A bedroom with a bed, a red chair, a wooden nightstand, and a window with curtains.

STANDARD

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE

A bedroom with a bed, desk, chair, and large windows.

DELUXE

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SUITE

A bedroom with a bed, green walls, a window, and a sliding door leading to a bathroom.

SUITE

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Murphy Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

SUITE KING SIZE BED

  • Sleeps 8

About the neighborhood

Located in La Condesa, a neighborhood in Mexico City, Casa Altata Hotel Boutique is in the entertainment district. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Cda. Altata 28, Hipódromo, Mexico City, Cuauhtémoc, 06100

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    5 min walk - 0.3 miles
  • A cityscape with a prominent blue skyscraper and surrounding buildings.
    World Trade Center Mexico City
    19 min walk - 1.0 mile
  • Blackberry Auditorium
    5 min walk - 0.3 miles
  • Mexico Park
    7 min walk - 0.4 miles
  • Spain Park
    12 min walk - 0.7 miles

Getting around

  • Chilpancingo Station
    7 min walk
  • Mexico City Fortuna Station
    11 min drive
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Starbucks
    2 min walk
  • Bola de Oro
    2 min walk
  • Botánico
    3 min walk
  • FELINA
    2 min walk
  • El Farolito
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Coworking space
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is located within an airport and access is restricted to airport travelers only
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Casa Altata Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa Altata Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Altata Hotel Boutique?

Check-out is at 11:00 AM.

Where is Casa Altata Hotel Boutique located?

Located in La Condesa, this hotel is within 1 mi (2 km) of Blackberry Auditorium, World Trade Center Mexico City, and Chapultepec Park. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is 7 minutes by foot and Patriotism Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Altata Hotel Boutique Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, housekeeping came acery day and the staff were all very friendly.The location is excellent, very near wonderful restaurants and cafés.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Altata was a tranquil and lovely getaway! Staff was so friendly, rooms were fantastic, location was perfect. Would absolutely recommend staying here for anyone visiting CDMX!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel was cute. The staff super friendly, and the breakfast was excellent. It’s a perfect hotel for someone who is working remotely since it has a fully equipped, attractive and spacious living/work space on every floor just outside of the bedrooms. However, the bedrooms are very small, as are the bathrooms.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, amazing staff, comfortable rooms, nice breakfast. I would return to this hotel as it's very good value for the price. Some other reviewers have complained about the shared sitting room but it's really not a problem - you still have a full hotel room (not super spacious) but there is also a room on each floor with seating, a desk and a coffee/tea station. Small complaints: the shower lacks pressure and the cleaner does not replenish coffee pods in the room each day, you need to go downstairs to ask.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

?? Shared space

I didn’t know the space in front the bedrooms was shared. I wish the cleaner cleaned out bathrooms and provided more towels, just 2 each day doesn’t seem like much to me. The property was in a great location. The food was terrific. I recommend adding a hot sauce. The staff were so kind and helpful. I loved the decor !
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Condesa and easily walkable to Roma Norte. Room was a bit warm and could use ceiling fan or some other mechanism to help keep cool. Not a dealbreaker but room needs a full length mirror.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
As you enter, it feels like you have walked into Dwell magazine. The staff is young, vibrant and passionate. We got a suite that was very comfortable and well designed. In the morning we had a great breakfast that included yogurt with fruit and granola , coffee, plus a choice of eggs or pancakes from the menu which was delicious. My only complaint is lack of air conditioning which could be a problem on hot days. Also there are no elevators. I was also pleased that hotel offered to make reservations for sightseeing and dining prior to arrival and were excellent in responding to emails and requests.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

We had a pleasant stay at the Casa Altata. We stayed there a week and enjoyed the calm area and safe neighbourhood. The staff was nice. We were updraged to the suite since they had a mix up with our booking. On the downside, the water pressure in the shower was quite poor (good luck rinsing out the shampoo) and the breakfast service speed was disapointing. On 3 occasions, there was only one staff member serving and cooking for everyone. We had planned 1 hour before we had to leave and had to finally cancel our order because our driver arrived. On another occasion, we just decided to eat out because we had « only » 1 hour and there were 2 other tables before us. On a third occasion, while we weren’t pressed on time, it still took quite a long time for a really simple order. When both employees were there, it went more smoothly, but it seems that some mornings were understaff. Nevertheless, we definitely recommend the hotel
Stayed 6 nights in Nov 2024
Verified review

6/10 Okay

The hotel was booked for location and how cute it looked online. First glance it is very cute and accommodating. If you book here, bring earplugs and headphones if you want to get any sleep. The shared common areas, stairway, and open concept make it very noisy. We were woken by staff noises, hotel guests coming back in wee hours, staff chopping food early in the morning, music, and our least favorite a couple hooking up a floor above us. Waking up to bangs, clangs, and moaning was not restful and caused a lot of discomfort to our trip. The staff also work in the shared common areas so it can make it a little uncomfortable if you want to enjoy the lobby area. We went to relax downstairs and listened to a staff watch online videos on her phone on loud. It just felt awkward. The cafe was fun and breakfast was nice - before our stay I had asked for a menu and they said they didn't have one. They have a full menu with delicious options! Highly recommend the chilaquiles with verde salsa. The coffee on the other hand is hit or miss. We had one day of great coffee and one drink needed to be decaf for health reasons and we had no issues. Then the next time we ordered they said they didn't have decaf and the drinks were awful. Other than that, staff were friendly enough and helped as needed. Would we book again, probably not.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Casa Altata during my solo trip to Mexico City. I really enjoyed this boutique hotel, set in a beautifully updated and designed historic building. Older buildings naturally come with a few quirks—there are only stairs, and I occasionally experienced some low water pressure. I was very happy with my choice to stay here and felt safe and comfortable. I had been a little concerned about noise because of some reviews I had read, but I actually found the atmosphere very pleasant. I loved opening the French doors during the day, and at night I closed them and wore earplugs, which I do in any city because I’m sensitive to noise. I didn’t have any issues with noise from within the hotel and didn’t have any hot water issues that some other reviews mentioned. The deluxe room was a nice size, but there was only space for two suitcases plus small bags, so keep that in mind. The breakfast was excellent, and a highlight of my stay was getting to know some of the staff. During the day, I especially enjoyed chatting with Majo, Mari, and Sam. They were friendly and kind and gave me recommendations that helped make my trip even better. I appreciated that there was someone available at all hours. The location in Condesa was wonderful. I loved the tree-lined streets and wandering around. I found it helpful to speak some Spanish, but you could certainly get by without it. Overall, Casa Altata was a charming, comfortable, and memorable place to stay, and I plan to ret
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic boutique hotel. There is a lot of bars, coffee shops, tacos and more near the hotel within walking distance.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Great location, great facility, great service
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring. The shared common room on each floor was a great extra space if needed and always had filtered water to help yourself. The rooms aren’t huge themselves, but the tiny balcony is a nice added touch.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

Great place! Would stay again!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best service there could be!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness
An okay hotel but expected much more at price point and website. The photos put a favourable shine on this hotel, which is closer to a budget Airbnb than a boutique hotel - imagine if Tommy Walsh did a 60-minute makeover on a hotel. Rooms are tiny and not particularly inviting. Don’t trust the expert photographer employed to make this hotel look like something it’s not
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to leave the property, couldnt even stay there for one night. As soon as we arrived, I realized it had been conpletely misrepresented online. The lobby area was small and cramped, it was hard to walk around with luggage. There was just one member of staff and she had a bad attitude when confronted with the fact we were not happy with the accomodation. We arrived on a Saturday evening and there was construction noise that could be heard everywhere, in the room and in the lobby — so we could not rest after a long trip. When we went to the room we discovered that the living area was actually a shared space, and not part of the room as we were led to believe by the photos. The room itself was not very comfortable and when I went inside the bathroom, I saw there was waste inside the toilet and a very bad smell in the bathroom. Additionally, no air conditioning in the room and horrible accessibility. There is no lift and the only way to get thrugh the room is through a very narrow spiral staircase. Overall very bad experience, please consider this information before decididing to stay there.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, el lugar, la atención, alimentos, excelente!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Las fotos del hotel son engañosas y las habitaciones son extremadamente pequeñas, no son las medidas que mencionan, no cuentan con los servicios que anuncian. Para subir a las habitaciones es una escalera de caracol y no cuenta con elevador.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una de las peores experiencias. La habitación es más chica de lo que declaran, es de 15 metros cuadramos como mucho. Y declaran 25 metros. Muy incómodo, no hubo agua caliente durante dos días. Hay escaleras, no hay ascensores. Habitaciones muy pequeñas y ruidosas. El balcón no existe es decorativo. EL SERVICIO ES DEL TERRO, muy groseros, poco colaboradores y de muy mal gesto. La ducha está separada del baño. Muy incómodo. Hay tres habitaciones por piso y los espacios son compartidos. La habitación no tiene escritorio ni armario, no hay forma de colgar la ropa u organizarse. Una de las peores experiencias en cuanto al servicio e instalaciones. Mienten con el tálamo de la habitación. El desayuno es muy limitado, a la carta y los horarios varían. Muchísimo ruido en la habitación. Tuve que cambiarme a un hotel. ESTE ALOJAMIENTO NO DEBIERA LLAMASE HOTEL. El recepcionista un maleducado, irrespetuoso y muy mal capacitado. No puede resolver ni una situación. Adjunto foto del supuesto balcón y de los metros que declaran. En la segunda foto ese espacio que se ve es compartió entre tres habitaciones.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar y los anfitriones excelente La comida muy buena Las habitaciones muy limpias y con olor riquísimo El hotel en general muy bonito y con estilo muy acogedor
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un pequeño problema con la reserva pero la persona que nos atendió fue súper amable y resolvió todo, excelente servicio
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE ATENCIÓN, INSTALACIONES, LIMPIEZA, Y DECORACIÓN EN PERFECTAS CONDICIONES
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Stayed 2 nights in Aug 2026