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Capitalia Palacio Polanco

4.0 star property

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Front of property - Capitalia Palacio Polanco (Mexico City)
Deluxe Apartment, 2 Bedrooms, Balcony | Private kitchen | Full-size fridge, microwave, espresso maker, coffee/tea maker - Capitalia Palacio Polanco (Mexico City)
Terrace/patio - Capitalia Palacio Polanco (Mexico City)
Deluxe Apartment, 1 Bedroom | Living room | 40-inch Smart TV with cable channels, Netflix, streaming services - Capitalia Palacio Polanco (Mexico City)
Rooftop terrace - Capitalia Palacio Polanco (Mexico City)
Close to Antara Polanco and Avenida Presidente Masaryk, Capitalia Palacio Polanco provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Apartment, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Apartment, Balcony, Ground Floor

Comfort Apartment, Balcony, Ground Floor | Egyptian cotton sheets, premium bedding, individually decorated

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Capitalia Palacio Polanco is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Arena México. Visit our Mexico City travel guide
View more Apartments in Mexico City
Map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530

What's nearby

  • Antara Polanco
    Antara Polanco
    3 min walk - 0.2 miles
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    5 min walk - 0.3 miles
  • Aerial view of the Soumaya Museum, Mexico City, Mexico
    Soumaya Museum
    10 min walk - 0.6 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    15 min walk - 0.8 miles
  • Plaza Polanco
    10 min walk - 0.6 miles

Getting around

  • Mexico City Buenavista Station
    8 min drive
  • Polanco Station
    17 min walk
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Restaurante Palacio
    2 min walk
  • Maison Kayser
    2 min walk
  • Café de la Escalera
    3 min walk
  • Tierra Garat
    1 min walk
  • PRENDES
    1 min walk

About this property

Capitalia Palacio Polanco

Laundry facilities, a 24-hour front desk, and a picnic area are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washing machine and a dining area, while a Smart TV with cable channels and Netflix provide a bit of entertainment.
Capitalia Palacio Polanco offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and portable fans.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Baby bath
  • Baby monitor

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 40-inch smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Ceiling hoist
  • Elevator (59 inch wide door)
  • Lever door handles
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Capitalia Palacio Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Capitalia Palacio Polanco?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Capitalia Palacio Polanco?

Check-out is at 11:00 AM.

Where is Capitalia Palacio Polanco located?

Located in Polanco, this apartment building is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 17 minutes by foot and San Joaquin Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Capitalia Palacio Polanco Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Amenities

9.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 14 out of 59 reviews
Rating 6 - Okay. 4 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

Reviews

Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family, very safe 24 hr security guard.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Clean Rooms, friendly staff and great location !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ronen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Paula

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Elnur

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was very safe, clean, staff was very nice. Area was walkable. Street noise can be a little loud at night though
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Elnur

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

nissim

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tarak

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Fernando

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Está bien el departamento , tiene muy buena ubicación , en mi caso fui a la nueva embajada de Estados Unidos y me quedo caminando a 25 min , y de antara y esa zona está como a 8 min caminando , es amplio , lo que no me gusta nada , es que nadie te recibe ni te da indicaciones claras , sé que mandaron un mensaje con las indicaciones pero lo que mandan es un texto sin espacios todo está junto y es confuso de ver, fue mi culpa no leer antes, lo que si no me pareció es que llegamos 3:56 ya que el check in es hasta las 4 y nos tuvimos que esperar hasta que fueran las 4 porque no podíamos pasar antes , se me hizo algo exagerado , entiendo si llegas 30 o 1 hora antes , pero 4 min ? el departamento estaba limpio pero tenía olor a caño , el agua salió unos minutos (5) caliente y después ya empezó a salir fría.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Luis Rogelio

Liked: Cleanliness, communication, listing accuracy
El lugar está increíble y muy bien ubicado
Stayed 1 night in May 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, check-in, listing accuracy
Todo perfecto, lo único es que entra mucho ruido de la calle
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy limpio y el lugar tiene todo lo que necesitas
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities
Las habitaciones estaban limpias, sólo estaban incómodas las camas y las almohadas y batallamos al entrar para que nos dieran la habitación, se tardaron y también en darnos el código de acceso
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guadalupe Selene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar, muy amables en la recepción, muy buena ubicación. Totalmente Recomendable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, amenities, communication
Muy buena atención
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación estaba limpia, el personal es amable, la zona es tranquila.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, communication
La habitación muy bien y el personal muy amable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, room comfort
Disliked: Communication
El acceso a la habitación fue muy complicada por un código que tenían que haber enviado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, room comfort, communication

Gran ubicación en Polanco

La ubicación es perfecta, Polanco lo recorres caminando… habitación limpia, lo único que no nos pareció tan cómodo fue el colchón y almohadas, pero en general muy bien. Muy agradecidos porque no leí la hora del check in, y nos permitieron entrar un poco antes.
Stayed 2 nights in Oct 2025