Is Hotel Roma 191 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Roma 191?

Hotel Roma 191 doesn't offer parking.

What time is check-in at Hotel Roma 191?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

Where is Hotel Roma 191 located?

Located in Roma Norte, this hotel is within 3 mi (5 km) of Chapultepec Castle, Parque Zoologico de Chapultepec, and Palacio de Bellas Artes. Zócalo and Metropolitan Cathedral are also within 6 mi (10 km). General Hospital Station is 13 minutes by foot and Chilpancingo Station is 15 minutes.

10/10 Excellent

SALVADOR ARTEAGA

Dec 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is not easy to find parking around the hotel. They should provide us an option to park our car

Stayed 1 night in Nov 2024

4/10 Poor

Adriana

Dec 29, 2024

Disliked: Cleanliness, amenities

La habitación estuvo bien en tamaño, pero revisando la habitación en una de las mesas de noche se encontró una caja de condones y un paquete abierto, indica que no se realiza una buena limpieza profunda en la habitación y pone en duda si las sábanas están limpias o todo lo demás

Stayed 1 night in Dec 2024

8/10 Good

Sofia

Dec 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

todo muy bien nos gustó mucho, solo que no cuentan con agua caliente 😞

Stayed 2 nights in Nov 2024

10/10 Excellent

jorge

Dec 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tarde en encontrar el letrero en la entrada y llegue noche no estaba claro pero una ve dentro todo exelente

Stayed 1 night in Nov 2024

8/10 Good

steven

Aug 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Decent - with minor complaints

The rates are good and the front desk was perfectly fine. The sheets and towels are new but noticeably rough. The bed was firm, but that is fine. The pillows are huge and hard and not fun in bed - I had to take a cover off a throw pillow and put a pillowcase on it for something reasonable. The main blanket was ridiculously heavy and stiff - it was not needed no matter what - there is an excellent AC Heater on the wall. The lights (several options) were very bright; I found a standing lamp I could throw a t-shirt over, that helped. They should install dimmers and replace the harsh cold blueish lights with warmer bulbs. (I always have several USB lights and an extension cord for every hotel stay for this situation.) There are no outlets near the bed. There are no USB plugs. The safe was not bolted in - and with an outside balcony door that was not locked (with no key available) someone could have made it in the room from a nearby rooftop and carried it away - not likely but not impossible. Everything was clean and housekeeping was OK, except they had a new one and I had to ask for water and coffee pods a few times. There were no bugs. -- In summary: it's fine, none of these are dealbreakers (it's a 3-star hotel.) I didn't move to another hotel right away and added two more nights. But the other hotel was really better and I wished I did move sooner. Maria Condesa. Enjoy your stay!

Stayed 3 nights in Jul 2024

10/10 Excellent

FABIOLA

Apr 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bonito, cómodo, bien ubicado y con mucho por donde comer alrededor

Stayed 1 night in Apr 2024

8/10 Good

Xiurave

Mar 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy cómodo y accesible para caminar en la Roma y Condesa!

Stayed 2 nights in Mar 2024

2/10 Terrible

Jonathan

Jan 1, 2024

Disliked: Staff & service

DO NOT STAY HERE

The room was fine. However, 100 usd was taken from my bag from my room.

Stayed 5 nights in Dec 2023

10/10 Excellent

Mary

Dec 16, 2023

It was a very chic and attractive small hotel. The staff were so kind and helpful. However, it was noisy as they hold events on the top floor and the traffic noise was very loud at the front of the hotel. That said, I would go back and stay as the staff were so delightful.

Stayed 5 nights in Dec 2023

4/10 Poor

Analeine

May 28, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The shower had hair and it was really noisy all through the night and in the morning the construction workers started as well as a water bomb day and night.

Stayed 1 night in May 2023

6/10 Okay

Rodrigo

May 22, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

La estancia en la habitación estuvo "bien", la comodidad en la habitación fue muy buena, sin embargo al final de nuestra estancia nos encontramos una cucaracha muerta.

Stayed 1 night in May 2023

2/10 Terrible

Laura

Apr 16, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

El costo es incongruente con las instalaciones

Stayed 1 night in Apr 2023

10/10 Excellent

Julián

Mar 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

En general la experiencia fue muy buena.

Stayed 1 night in Mar 2023

10/10 Excellent

Javier

Dec 12, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. I really enjoyed my stay. I will be returning here again.

Stayed 1 night in Dec 2021

2/10 Terrible

Areli

Nov 1, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

NO ES UN HOTEL ES UN NIGHT CLUB, hay música hasta las 3am no lograrás dormir ni una sola noche, no nos limpiaron la habitación tuvimos que solicitarlo, el baño huele horrible a humedad no hay ni una sola ventilación, terrible estancia

Stayed 4 nights in Oct 2021

4/10 Poor

Fortunato

Sep 2, 2021

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Necesitan más cuidado con descamación

Mi pareja tiene una deseabilidad y tuvimos qué tomar un cuarto más caro porque no tiene elevador y las escaleras están muy difícil. Más importante es que les notifique y no les importo.

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Aug 16, 2021

Disliked: Staff & service, property conditions & facilities

This was possibly the worst experience I've ever had at a hotel in my lifetime. First, when we tried to check in, the clerk told us there was an additional charge because the rate had changed after we had booked through Expedia. Sorry, but that's not how it works. Second, and most importantly, our room was directly underneath the hotel's advertised "rooftop lounge" which was in reality an extremely loud nightclub. Normally, I think of a hotel being a hotel, not a nightclub with a place to sleep, if needed. We immediately booked another hotel and hope we receive a refund from Expedia.

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

May 15, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las habitaciones y las amenidades son muy bonitas

Stayed 1 night in May 2021

2/10 Terrible

Tito, Mexico

Aug 26, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The building is closed and for sale, still I got charged

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Feb 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and cozy boutique hotel in an old renovated building.

Stayed 1 night in Feb 2020

10/10 Excellent

Jose

Dec 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotelito mas Lindo y Romantico de la CD Mx

El hotel es hermoso, un pequeño y romántico hotel en medio de la Colonia Roma de la ciudad de México. Trato cálido y personal. Lo recomendamos ampliamente y quedamos enamorados del lugar

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Nov 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

El hotel está muy bonito, las habitaciones limpias, personal amable y lo mejor es la ubicación, puedes caminar a varios puntos de la colonia Roma y buenos restaurantes. Definitivamente me volvería a hospedar con ellos

Stayed 1 night in Nov 2019

2/10 Terrible

Jonathan, Bogota

Oct 24, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Despues de tener muchisimos años bookeando hoteles con ustedes y 12 años de viajar a ciudad de mexico e conocido y tenido la peor experiencia de mi vida en este hotel, me robaron mis gafas, me trataron super mal y tras del hecho por media hora nos cobraron 400 pesos mas que por late check out, despues de darnos una habitacion que no era lo que ustedes decian y aparte elos justificarse y decir que eso es problema de expedia y que ustedes deben arreglarlo con nosotros, no habi papel higienico en el baño, no habian toallas, la señora encargada es la cosa mas grosera y altanera de la vida y sus enpkeados igual, que asco de lugar

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Oct 16, 2019

Liked: Cleanliness, property conditions & facilities

Positives: - The hotel is in a good location, walking distance to lots of great bars, restaurants and parks. - The room was very clean, modern and a good size. - There is a security guard in the building all night. Negatives: - Reception is not always looked after if you need help and we could not call being on international sims. Our room was at the front of the building and it is on a main road, extremely noisy and we didn't sleep much at all (even with earplugs). If you stay here, request a back room. Noise in the reception (phone, music, reception talking) also travels to the rooms as it is very open plan. - Our shower was broken, we had to wait 15 minutes every shower for the hot water to come through (waste of water and time). - Our booking stated that we would get a free breakfast included with our cost. This was not true. I asked reception about the breakfast and was given a very rude response saying there is no breakfast and I should call Expedia to advise them (I believe this is the hotel's responsibility not the guest's..). We would not stay here again but if you're looking for a good priced modern hotel, you're a heavy sleeper and you don't require breakfast then the hotel will be perfect for you.

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Oct 10, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Roma is typically a nice area; Condessa neighborhood a little more nice. Anyways, I stayed in Roma this trip and am always open to staying at different hotels or Air-bnb’s. The staff (girl at front desk) was very nice and spoke some English despite her initially telling me Spanish only ;-) The front of the building is a little off-putting and could use some freshening and more exterior lighting at night time. In my room, there was a sewer back up that flooded the shower floor (no bueno). However, the front desk girl happily cleaned it all up while I went for dinner. Despite the cleaning, I still chose to not shower. No toilet paper (bring your own). No hot water. I ran the sink water for quite a while and still no hot water. Anyways, the next morning I got my hair wet in the sink with cold water and went on my way without pooping. I think (hope) these issues can be relatively easily fixed.

Stayed 1 night in Oct 2019

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Hotel Roma 191 Reviews

Reviews

Good

7.4/10

7.6/10

6.8/10

7.4/10

7.4/10

Reviews

10/10 Excellent

SALVADOR ARTEAGA

SALVADOR ARTEAGA

4/10 Poor

Adriana