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Casa Lomah Napoles WTC

3.0 star property
Hotel with a coffee shop, steps from World Trade Center Mexico City

Choose dates to view prices

Photo gallery for Casa Lomah Napoles WTC

Laundry room
Exterior
Exterior
Coffee service
Premium Room | 1 bedroom, minibar, desk, blackout drapes
Casa Lomah Napoles WTC sits in central Mexico City, just steps from the World Trade Center. Guests appreciate the convenient location, in-room WiFi, and the welcoming coffee shop in the lobby. The snack bar/deli offers quick bites for travelers on the go.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | 1 bedroom, minibar, desk, blackout drapes

Basic Room

8.0 out of 10
Very good
(1 review)

Highlights

Free cribs/infant beds
Mini-fridge
Dishwasher
TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, desk, blackout drapes

Junior Room

Highlights

Free cribs/infant beds
Mini-fridge
Dishwasher
TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cribs/infant beds
Mini-fridge
Dishwasher
TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Free cribs/infant beds
Mini-fridge
Dishwasher
TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Altadena 54, Nápoles, Benito Juárez, Mexico City, 03810

What's nearby

  • World Trade Center Mexico City - 2 min walk - 0.1 miles
  • Pepsi Center - 2 min walk - 0.1 miles
  • Metropoli Patriotismo - 12 min walk - 0.7 miles
  • Angel of Independence Monument - 13 min drive - 3.5 miles
  • Chapultepec Castle - 13 min drive - 2.6 miles

Getting around

  • Chilpancingo Station - 17 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Kinoo Coffeebar - ‬1 min walk
  • ‪Chili's Express - ‬4 min walk
  • ‪El Regreso (Enchiladas) - ‬1 min walk
  • ‪Los Parados WTC - ‬2 min walk

About this property

Casa Lomah Napoles WTC

Hotel near World Trade Center Mexico City
A coffee shop/cafe, laundry facilities, and a snack bar/deli are just a few of the amenities provided at Casa Lomah Napoles WTC. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Coffee/tea in the lobby and an elevator
Room features
All guestrooms at Casa Lomah Napoles WTC offer amenities such as free WiFi, kitchen islands, and minibars.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch TVs with cable channels
  • Communal kitchens, mini fridges, and dishwashers

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Property entrance

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen island
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Spices
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Jurny App mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

Property is also known as

CL Napoles
Casa Lomah Napoles WTC Hotel
Casa Lomah Napoles WTC Mexico City
Casa Lomah Napoles WTC Hotel Mexico City

Frequently asked questions

Is Casa Lomah Napoles WTC pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Lomah Napoles WTC?

Casa Lomah Napoles WTC doesn't offer parking.

What time is check-in at Casa Lomah Napoles WTC?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Casa Lomah Napoles WTC?

Check-out is at 11:00 AM.

Where is Casa Lomah Napoles WTC located?

Located in Benito Juarez, this hotel is within 1 mi (2 km) of Pepsi Center and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). Chilpancingo Station is 17 minutes by foot and San Pedro de los Pinos Station is 20 minutes.

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Reviews

Casa Lomah Napoles WTC Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 40 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 6 out of 74 reviews
Rating 2 - Terrible. 7 out of 74 reviews

Reviews

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente !
Stayed 2 nights in Jul 2025

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 3 nights in Jul 2025

10/10 Excellent

WUILVER ALVERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

8/10 Good

Gibran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you are traveling solo and you just need a place to sleep
Stayed 9 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond.

The place is nice and room was great. Great coffee shop in the building and lots of common area including a rooftop deck. The manager was very accommodating as the listed amenities were inaccurate at the time, since resolved, and he went through all the hoops to make it right.
Stayed 2 nights in Apr 2024

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, amenities
I was looking forward to staying at this modern looking place. I never received an email with a door code to my room as the place does not have staff or a front desk onsite. I arrived in the evening and had to contact hotels.com to request such codes to building and room info. The hotel finally responded saying I had not paid, that was incorrect. They finally responded 40 minutes later and never apologized for lack of communication before my trip. The room was ok, but did not have a comforter cover or a top sheet for the bed, I had to use a towel to cover myself. The room was clean, but the second day nobody went in to clean it. The light fixtures were broken and the some lightbulbs were out. I am not staying there ever again and I will not recommend this place.
Stayed 2 nights in Nov 2023

4/10 Poor

Enya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hace 2 años me quedé en la misma propiedad pero con airbnb y toda la atención fue completamente distinta y la organización. En las instrucciones de aqui comentan que en 24 hrs te proporcionan los códigos para poder entrar, al tener mi duda les mandé un mensaje por WhatsApp, primero tardaron muchísimo en responder y ya después comentaron que era hasta el mero día de la reserva. Posterior a eso me suscitó un problema en mi habitación, por error se cerró el baño por dentro, les pedí el apoyo y de igual manera tardaron mucho en acudir que yo tuve que ir a solicitar el apoyo de una de las chicas de limpieza que igual tardo en acudir, llega y comenta que no cuentan con llaves para abrir las puertas y que le iban a hablar a un cerrajero, le solicité apoyo a la persona a cargo del WhatsApp de Lomah y me dice que le iban
Stayed 2 nights in Oct 2025

10/10 Excellent

elizabeth

Liked: Property conditions & facilities
Hace falta que limpien la regadera, tanto el utencilio de donde sale el agua (quitarle el sarro)- como la parte baja de la pared- quitar el moho
Stayed 1 night in Sep 2025

8/10 Good

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita propiedad. La atención al llegar es excelente. El lugar muy limpio, seguro, tranquilo. Tienen la opción de resguardar tu maleta y en el hotel hay una cafetería muy linda. Los únicos peros nada grave fue que tarda un poco en salir el agua caliente y faltaba jabón para manos, pero es algo mínimo, considerando que hicimos la reserva y a los 15 minutos ya estábamos haciendo check in. Recomendado.
Stayed 1 night in Sep 2025

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre feliz de llegar a Casa Lomah WTC
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
La habitación que nos tocó esta vez el baño olía mal a caño lo solucionaron un día nos cambiaron de habitación , pero al.día siguiente nos dieron de nuevo la habitación Premium más cara por cierto que otra que nos habíaos hospedado anteriormente, pero de nuevo olió mal el baño y se salía el olor a la habitación y aparte se metió el agua por la terraza. Ellos hicieron todo por la atención pero no se solucionó el problema Si Olia muy mal. Eso si tienen buen Servicio nunca nos había pasado una mala experiencia y si nos hemos.quedado varias veces en esta propiedad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Estancia muy cómoda y eficiente, muy cerca del WTC y un proceso de entrada muy eficiente. El cuarto es cómodo y acogedor.
Stayed 1 night in Jul 2025

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER LUGAR

Tiene todo lo que necesitas, cama cómoda, lugar limpio, buen internet, áreas de trabajo, donde lavar tu ropa, etc. Ya he parado en este lugar porque mis reuniones son en el Pepsi center, llegas caminando y en area es muy segura. Para una o varias noches este lugar es sin duda mi favorito de todos los alrededores, en la linda terraza hay una cocina con todo a tu disposición o bien en la planta baja una caferería de 10!. Sin duda volveré.
Stayed 1 night in May 2025

2/10 Terrible

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Atención al cliente inexistente. Escribí un día antes de la llegada. Escribí el día de la llegada por este medio y por WhatsApp. La reserva era para mi, pero me dió COVID, entonces la ocuparon mis papás, personas de la tercera edad que NO TIENEN PINCHE IDEA de cómo hacer check-in contactless. enviaron instrucciones? NO! Respondieron los mensajes escritos? NO! Hay instrucciones en el lugar? NO! Hubo seguimiento?! NO! Afortunadamente pudo ir mi hermana a ayudarlos, pero la sensación con la que se quedaron mis padres, que son completamente independientes… esa no se las acepto. Avisen que el lugar NO ES AMIGABLE pra la tercera edad, personas con discapacidad. Es una estupidez! Muy lindo. Pésima atención. No regresaremos. No recomendáremos. Es más cada vez que pueda calificaré mal. Con mis papás no!
Stayed 2 nights in Apr 2025

10/10 Excellent

Idaly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención. Segura y mucha seguridad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yanel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy accesible para todas partes Recomendado
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial !!!

Fue una experiencia muy agradable, tranquila, confortable, la habitación, muy ordenada y limpia y está localizada en 1 área clave. Sin duda es recomendable
Stayed 1 night in Feb 2025

6/10 Okay

Georgina

Liked: Staff & service
Está linda pero tiene detalles, como la limpieza al llegar a la habitación ,ya los demás días limpiaron muy bien. Tmb me tocó una recamara pegada a la oficina en común y me tocó un día en dónde inquilinos trabajaron de noche y no pude dormir porq escuchaba todas sus risas y pláticas
Stayed 4 nights in Dec 2024

8/10 Good

Lucero

Liked: Cleanliness, amenities, property conditions & facilities
Lo único que no me gustó fue que no tuviera estacionamiento (aunque esto ya se sabía) sin embargo considero que sería bueno colocar opciones. Así mismo todo lo que pasa afuera y en los cuartos aledaños se escucha y no se puede dormir bien
Stayed 2 nights in Dec 2024

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Room comfort

Bonito pero terrible experiencia

La habitación de dos camas que nos asignaron fue realmente incómoda; a veces la conceptualización visual arquitectónica puede contrastar con la privacidad de los huéspedes, en nuestro caso, al ser una esquina de primer nivel y con dos muros de cristal, rodeados por las áreas comunes fue una experiencia de exposición brutal y de vulnerabilidad al estar a la vista de todos. Y esto fue comunicado tanto a la plataforma como al hotel el mismo día del check in y con fotos!
Stayed 3 nights in Dec 2024

6/10 Okay

Anayeli

Liked: Property conditions & facilities
Disliked: Staff & service
Estaria super bien si contaran con recepción
Stayed 2 nights in Dec 2024

8/10 Good

Luis Alberto

Disliked: Staff & service
No hay personal con quien dirigirse para colchas, almohadas y este tipo de amenidades, en general la limpieza es promedio, mis colchas estaban manchadas de algo negro, si buscas un hospedaje cerca del WTC, esta excelente, si buscas algo más lujoso, no lo recomiendo, los cuartos son muy chicos.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pedro Alonso Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para llegar de trabajo.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
/
Stayed 4 nights in Sep 2024

10/10 Excellent

LUIS FRANCISCO

Liked: Amenities, property conditions & facilities
Muy bien en exclente zona solo un poco mas de limpieza no seria de mas
Stayed 4 nights in Aug 2024

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