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Aparthotel

CASA NOU

4.0 star property

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Photo gallery for CASA NOU

Standard Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board - CASA NOU (Mexico City)
Reception - CASA NOU (Mexico City)
Exterior - CASA NOU (Mexico City)
Deluxe Suite | Living area | 40-inch Smart TV with cable channels - CASA NOU (Mexico City)
Reception - CASA NOU (Mexico City)
CASA NOU in central Mexico City offers easy access to the World Trade Center and Angel of Independence Monument. Guests enjoy WiFi in their rooms and the peace of smoke-free surroundings. The concierge team ensures a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Standard Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in La Condesa neighborhood, CASA NOU is connected to a rail/subway station. Blackberry Auditorium and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at GNP Seguros Stadium or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
66 Culiacan Hipódromo, Mexico City, CDMX, 06100

What's nearby

  • Avenida Insurgentes
    Avenida Insurgentes
    2 min walk - 0.1 miles
  • Aerial panoramic view of Mexico City skyline and the WTC Building.
    World Trade Center Mexico City
    4 min drive - 1.2 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    6 min drive - 1.7 miles
  • Blackberry Auditorium
    2 min walk - 0.1 miles
  • Mexico Park
    8 min walk - 0.5 miles

Getting around

  • Chilpancingo Station
    3 min walk
  • Mexico City Buenavista Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Cassava Roots
    1 min walk
  • Jac's
    2 min walk
  • Las Alitas
    1 min walk
  • Wild Fork
    2 min walk
  • Brewklyn Coffee & Bagels
    1 min walk

About this property

CASA NOU

This smoke-free aparthotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding, and free tea bags/instant coffee. Change of towels is available on request.
CASA NOU offers 30 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 40-inch smart TV with premium cable channels

Comfort

  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Property is also known as

CASA NOU Aparthotel
CASA NOU Mexico City
CASA NOU Aparthotel Mexico City

Frequently asked questions

Is CASA NOU pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at CASA NOU?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at CASA NOU?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is CASA NOU located?

Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CASA NOU Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 78 out of 151 reviews
Rating 8 - Good. 30 out of 151 reviews
Rating 6 - Okay. 19 out of 151 reviews
Rating 4 - Poor. 13 out of 151 reviews
Rating 2 - Terrible. 11 out of 151 reviews

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, courteous and helpful staff, good location, reasonable price.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
The area was nice very close to everything. Lots of restaurants around the area.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower. Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

SOL

Liked: Cleanliness, amenities, property conditions & facilities
Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas
Stayed 4 nights in Jun 2025
Verified

8/10 Good

SOL

Liked: Cleanliness, property conditions & facilities
Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
It was wonderful. The team is warm and very professional!
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, communication
Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay
Stayed 3 nights in May 2025
Verified

8/10 Good

Ashley

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Marleni

Liked: Cleanliness, amenities, communication
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, room comfort, communication
Great place to stay long term
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Wilhelm

Liked: Communication
Disliked: Listing accuracy
A/C units are extremely loud. Room square footage listed is inaccurate
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Laura

Liked: Cleanliness, communication
Disliked: Amenities
Overall an ok stay. Location was close to condesa but not very pretty directly outside. The room we stayed in was ok after we switched from the initial room, the layout was not ideal of the first one we had (the bed had a window towards the internal courtyard and smelled weird). The second room was more spacious and clean but felt like it was still missing items to make it a convenient hotel. There were no full length mirrors, few hooks to hang towels and the bathroom got very wet after showering.
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

Alma

Disliked: Check-in, communication
I made a reservation thru Expedia. My plane was landing around 11pm. I looked at the description and took the time to review that there would be personal upon my arrival and also message Casa Nou. I arrived at the property at around midnight and rang the bell several times, called the official number listed in their website and there was not answer whatsoever. I had to take a cab and look for accommodation at that time of the night. Needless to say, will never recommend Casa Nou! I’m requesting my refund from Expedia and I’m looking forward hearing the response of why this happened.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nestor E

Liked: Cleanliness, room comfort, communication
All good very close to La Roma
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jo Ann

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Stayed 3 nights in May 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Hebberly

Disliked: Cleanliness, room comfort, communication

No. No. No.

This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

luis

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staying in this property was a terrible decision. My check-in was an awful experience. The person in charge of check-in was super rude (I got 32 minutes before 3.00 PM, and it looks like he was mad about it). The facilities are not even good; the room was only partially clean; I found mold in the bathroom; the fridge is not available; and the bedspread was old and torn. Also, I found a previously used hand towel. I don't recommend this place; you can find plenty of options in the Condesa area with better services and not treated poorly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, property conditions & facilities, communication
This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The fridge wasn't work
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gilberto M

Liked: Cleanliness, property conditions & facilities, communication
Ok
Stayed 2 nights in Apr 2025