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Best Western Majestic

3.0 star property
Hotel with a restaurant, steps from Zócalo

Choose dates to view prices

Photo gallery for Best Western Majestic

Reception
Creator video
Bar (on property)
Bar (on property)
32-inch TV with cable channels
Best Western Majestic in downtown Mexico City is steps from the Metropolitan Cathedral and National Palace. The hotel offers a restaurant, bar, terrace, WiFi in rooms, and attentive staff to make guests feel at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(25 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(20 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000

What's nearby

  • Metropolitan Cathedral - 2 min walk - 0.1 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 10 min walk - 0.6 miles
  • Alameda Central - 12 min walk - 0.7 miles
  • Paseo de la Reforma - 9 min drive - 1.2 miles

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪hotel majestik - ‬4 min walk

About this property

Best Western Majestic

Hotel near Zócalo
Located close to Palacio de Bellas Artes and Alameda Central, Best Western Majestic provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Continental breakfast (surcharge), 1 meeting room, and tour/ticket assistance
  • Luggage storage, a porter/bellhop, and free newspapers
  • Multilingual staff, a banquet hall, and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 84 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Childcare services, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and September 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

Is Best Western Majestic pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Best Western Majestic?

Check-out is at noon.

Where is Best Western Majestic located?

Located in Historic Center, this hotel is steps from Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is only a 3-minute walk and Allende Station is 7 minutes.

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Reviews

Best Western Majestic Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 437 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

Reviews

10/10 Excellent

DILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place, the location and the hotel is wondefull
Stayed 5 nights in Dec 2024

6/10 Okay

Tiffany

Liked: Staff & service, amenities
I liked that the hotel is close to many stores and is basically walkable. Staff was very helpful and informative. Bathroom was okay, could definitely use some improvement. Bedsheets were not clean, had some hairs on them. The hotel lobby was nice!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, it's right in front of the palace
Stayed 7 nights in Jul 2025

6/10 Okay

Dora

Liked: Cleanliness
No AC and elevator sometimes not ready to use
Stayed 3 nights in Oct 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Liked location. Disliked no fridge, receptacle plugs in poor condition
Stayed 3 nights in Jul 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay home away from home
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of zocalo and catedral

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities
Always the best
Stayed 5 nights in Mar 2025

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities
I wish I would have read the other reviews more closely before staying at this hotel. The 300 year old building has a ton of charm and character, but does not live up to its potential and is in need of some updating. Upon reservation, I requested early check-in, which I would have happily paid extra for. I arrived around 11:45 am was told to come back 1:00/1:30. I came back at 1:30 and was told to come back at 3:30, 30 minutes after normal check-in time. While the other staff were 10/10, the front desk staff is 0/10. I think it is a requirement to have zero people skills to get that position. My biggest complaint is the noise. From inside the room you can hear everything in the hallways and movement from the floor above. Outside in the plaza is extremely noisy, with people blowing horns all day long and shouting selling things. On my last night I had to wake early to catch a flight leading to a day of work meetings, and the noise didn’t settle until after 1am. The front desk staff had zero empathy and said there was nothing they could do. There is also no AC, and it was too loud outside to open the balcony doors.
Stayed 3 nights in Oct 2025

6/10 Okay

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a good location. The only issues we had were our room was on a very busy street so it was loud late into the night and the internet was spotty at best. Besides that, the staff was very friendly and it was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Clean hotel. Location was the best.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful!
Stayed 4 nights in Jan 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were dirty, when i asked for new ones the lady had a really bad attitude. The bathroom door handle was getting stuck and ee couldn't open it from the inside so we called maintenance and the fixed but the next day the handle fell off we called maintenance again and they never showed up. The balcony was full of hanging wires which made me think iy was not safe. They had fans to offer and i requested one but i never got it. Ill not stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its location
Stayed 4 nights in Nov 2024

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy the cleaners and the washing machine were out loud right below the window at 2 am at night
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hard to park, a lot of traffic around since it is in the heart of downtown , there is a parking lote around the corner kind of expensive there are more less expensive parking if you drive couple of block from that parking lote. Once you get parking it is great location, walkable
Stayed 2 nights in Nov 2024

10/10 Excellent

Eriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Historic Center Mexico City

Beautiful hotel in the heart of Historic Mexico City! Friendly and knowledgeable staff. Only drawback was the lack of AC, which they fixed with a fan, and no water the first day! View from their rooftop terrace is gorgeous!
Stayed 7 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs investment in facilities. Too old.
Stayed 1 night in Dec 2024

8/10 Good

Paoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not what I know by Hilton properties
Stayed 3 nights in Jun 2024

6/10 Okay

Gerardo

Disliked: Cleanliness, property conditions & facilities
The place is beautiful but is ashamed that they haven’t updated this place the furniture from the rom is al old and dirty the towels and sheets looks gray instead of white.
Stayed 3 nights in Dec 2024

4/10 Poor

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
The unfortunate thing about this property is it is 87 years old and the beds are not comfortable and if your on the plaza side expect to be woken up by yelling and talking and the churches bells. But the location is very well central. Lots of shopping and the food is priced well just stay away from the restaurants that are at the plaza area and upper level very expensive. Can’t expect a 87 year old hotel to be perfect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Blanca A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient location. Half a block from the Zocalo. It is inconvenient to arrive since it is Madero Ave. No cars allowed on Madero street. It is noisy during the day.
Stayed 5 nights in Aug 2024

4/10 Poor

Arnulfo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very convenient to restaurants. I didn't like the fact that it doesn't have air conditioning. aand that we have tovpay extra at the desk for my wife . I had stayed on Zócalo central and the Grand Hotel and didn't required me yo pay extra as a couple. Other than that it was great. staa
Stayed 4 nights in Sep 2024

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