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Best Western Majestic

3.0 star property
Hotel with a restaurant, steps from Zócalo

Choose dates to view prices

Photo gallery for Best Western Majestic

Reception
Bar (on property)
Bar (on property)
Bar (on property)
32-inch TV with cable channels
Best Western Majestic in downtown Mexico City is steps from the Metropolitan Cathedral and National Palace. The hotel offers a restaurant, bar, terrace, WiFi in rooms, and attentive staff to make guests feel at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000

What's nearby

  • Metropolitan Cathedral - 2 min walk - 0.1 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 10 min walk - 0.6 miles
  • Alameda Central - 12 min walk - 0.7 miles
  • Paseo de la Reforma - 4 min drive - 1.2 miles

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Hotel Majestik - ‬1 min walk
  • ‪MUMEDI Café & Shop - ‬1 min walk

About this property

Best Western Majestic

Hotel near Zócalo
Located close to Palacio de Bellas Artes and Alameda Central, Best Western Majestic provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Continental breakfast (surcharge), an elevator, and luggage storage
  • Smoke-free premises, a banquet hall, and tour/ticket assistance
  • A porter/bellhop, multilingual staff, and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 84 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and September 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

Is Best Western Majestic pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Best Western Majestic?

Check-out is at noon.

Where is Best Western Majestic located?

Located in Historic Center, this hotel is steps from Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is only a 3-minute walk and Allende Station is 7 minutes.

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Reviews

Best Western Majestic Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complains! Good service professional staff !!
Stayed 1 night in Sep 2025

10/10 Excellent

Iouri

Liked: Staff & service
Stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with lots of history in a great neighborhood and amazing restaurants nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Victoria

Disliked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

8/10 Good

guadalupe

Liked: Cleanliness, amenities
Is across from the zocalo in the middle of the business restaurants stores and the government buildings
Stayed 1 night in Jul 2025

6/10 Okay

Tiffany

Liked: Staff & service, amenities
I liked that the hotel is close to many stores and is basically walkable. Staff was very helpful and informative. Bathroom was okay, could definitely use some improvement. Bedsheets were not clean, had some hairs on them. The hotel lobby was nice!
Stayed 1 night in Aug 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Liked location. Disliked no fridge, receptacle plugs in poor condition
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, it's right in front of the palace
Stayed 7 nights in Jul 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Hotel clean and safe. I really recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Eighleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are invaluable and the place is spotless. We enjoyed our stay since it’s located downtown and I’m happy that I got the chance to visit the cathedral.
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service staff are very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place, the location and the hotel is wondefull
Stayed 5 nights in Dec 2024

4/10 Poor

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No towels on the room, no fan, too hot, window was opened and mosquitos were inside. Beds are way too small even for a single person.
Stayed 1 night in Aug 2025

6/10 Okay

mehdi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old lady from 1937 in need of TLC. Rooms are bare no iron no mini fridge not enough power outlets and dated furnitures . The mattress is firm like a stone. The windows are single pane no isolation and we can also hear the other rooms. The building is great and the view on the place is unique. The front desk person are not exactly friendly and not very helpful . For what we get it’s overpriced . It could be an amazing place with some basic investments and training
Stayed 5 nights in Aug 2025

8/10 Good

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
The location of this hotel is what I like most
Stayed 2 nights in Feb 2025

6/10 Okay

CARLOS

Liked: Amenities
Best convenience but it can be a little loud since you are in the middle of the action. No air conditioning in rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay home away from home
Stayed 2 nights in Dec 2024

4/10 Poor

kati

Liked: Cleanliness, staff & service
There was noise every night we were there, making it impossible to sleep. The hotel is locate on the city square and there are hundreds of people there until very late as well as bands playing.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just cannot say enough how beautiful is this hotel and the staff is superb! Location is excellent in the heart of Mexico City, arts-culture-shopping-transportation, all near by. Surrounded by great restaurants also to mention its own restaurant on top with view to El Zocalo, great food, a real treat!! Stayed 5 nights, wish I could have stayed longer. Highly recommend this beautiful Hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karl

Liked: Cleanliness, amenities
Always the best
Stayed 5 nights in Mar 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were dirty, when i asked for new ones the lady had a really bad attitude. The bathroom door handle was getting stuck and ee couldn't open it from the inside so we called maintenance and the fixed but the next day the handle fell off we called maintenance again and they never showed up. The balcony was full of hanging wires which made me think iy was not safe. They had fans to offer and i requested one but i never got it. Ill not stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near many shops and zocalo
Stayed 1 night in Feb 2025

8/10 Good

RICARDO

Liked: Staff & service
Great central location if you're here for a shopping trip
Stayed 4 nights in Oct 2024

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