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Best Western Majestic

3.0 star property
Best Western Majestic places travelers amid Mexico City's rich heritage, surrounded by historic landmarks and known for attentive service.

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Photo gallery for Best Western Majestic

Lobby - Best Western Majestic (Mexico City)
Creator video
Terrace/patio - Best Western Majestic (Mexico City)
Breakfast, lunch, dinner served; Mexican cuisine - Best Western Majestic (Mexico City)
Bar (on property) - Best Western Majestic (Mexico City)
Best Western Majestic in downtown Mexico City is steps from the Metropolitan Cathedral and National Palace. The hotel offers a restaurant, bar, terrace, WiFi in rooms, and attentive staff to make guests feel at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Connecting rooms available
TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Espresso maker
Free bottled water
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/tub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

King Suite

  • Sleeps 2

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About the neighborhood

Located in Historic Center, a neighborhood in Mexico City, Best Western Majestic is in the entertainment district and near the airport. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome. Visit our Mexico City travel guide
Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000

What's nearby

  • Latin American Building Madero Street Mexico City
    Madero Street
    1 min walk - 0.0 miles
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    2 min walk - 0.1 miles
  • Palacio Nacional which includes chateau or palace, night scenes and a city
    National Palace
    3 min walk - 0.2 miles
  • 0_dv604023
    Zócalo
    3 min walk - 0.2 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    10 min walk - 0.6 miles

Getting around

  • Zocalo Station
    6 min walk
  • Mexico City Buenavista Station
    7 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Centro Refrescante Coca Cola
    1 min walk
  • El Balcón del Zócalo
    4 min walk
  • Tacos de Canasta "Los Especiales
    1 min walk
  • McDonald's
    4 min walk
  • hotel majestik
    4 min walk

About this property

Best Western Majestic

Hotel near Zócalo
Located close to Palacio de Bellas Artes and Alameda Central, Best Western Majestic provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Continental breakfast (surcharge), luggage storage, and a vending machine
  • Free newspapers, a porter/bellhop, and multilingual staff
  • 1 meeting room, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 84 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Childcare services, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

Is Best Western Majestic pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Best Western Majestic?

Check-out is at noon.

Where is Best Western Majestic located?

Located in Historic Center, this hotel is steps from Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is 6 minutes by foot and Allende Station is 7 minutes.

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Reviews

Best Western Majestic Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

Reviews

10/10 Excellent

Terrence

Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026

10/10 Excellent

Keng

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026

10/10 Excellent

Alanna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, courteous service, fantastic rooms and gorgeous facilities. The location is fabulous. Had fantastic stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, cleanness, pretty hotel decoration and food at the restaurant was delicious.
Stayed 2 nights in Aug 2025

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Organized front desk staff.
Stayed 1 night in Jan 2026

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great, location is amazing - close to many major tourist attractions, restaurants, and shopping However, be aware that outside noise is near constant and walls between rooms are far from sound proof.
Stayed 5 nights in Jan 2026

6/10 Okay

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in the historic district, be in a walkable area, and do not mind the loud atmosphere then this is the place to stay. The hotel itself is in a very historic building. The hotel breafast was a buffet and something i would definitely skip because there are way better options outside.
Stayed 9 nights in Dec 2025

10/10 Excellent

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was thr best. In the heart of the city and walkable to so many historical places, not to mention in front of the Zocalo and Cathedral. The staff was very attentive and we loved the historical hotel. We would love to stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great ….its kinda loud outside from people in the streets walking / partying etc other than that it was great and the food with the view was 💯
Stayed 3 nights in Nov 2025

6/10 Okay

ENRIQUE

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025

8/10 Good

Martin

Disliked: Amenities
Courteous staff, not enough amenities, nice view
Stayed 4 nights in Nov 2025

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
The location is amazing, it's very reasonably priced and the building has charm pouring out of it. The rooms are fine (it's old) and the staff are lovely. I very much enjoyed staying here. The view is UNBELIEVEABLE.
Stayed 3 nights in Nov 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was great! Location, friendliness, cleanness, and the mattresses were very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Mexico City - make history at history

Beautiful step back in time at the Majestic! Carlos is a wonderful source of knowledge and is so courteous! Definitely take in the sights at the terrace for dinner under the lights
Stayed 3 nights in Oct 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with lots of history in a great neighborhood and amazing restaurants nearby
Stayed 1 night in Jul 2025

6/10 Okay

Esteban Ramirez,

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The key to the door did not work even after 3 visits to the front desk. We were on the third floor and taking the elevator was not much of an option. Our original maid was terrific (her weekly shift ended Wednesday), but her replacement was not even close to good. The last three days we returned to unswept floors and unmade beds. Otherwise the staff was wonderful!
Stayed 7 nights in Dec 2025

6/10 Okay

Victoria

Disliked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complains! Good service professional staff !!
Stayed 1 night in Sep 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Hotel clean and safe. I really recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Eighleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are invaluable and the place is spotless. We enjoyed our stay since it’s located downtown and I’m happy that I got the chance to visit the cathedral.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to in CDMX , a traditional big city hotel with all the services one would expect. old fashioned in a good way with even an elevator operator and fountain in the lobby . the huge windows open on to great views of the Zocalo big high ceilings and thick draperies old deep tubs for soaking in hot water . rooftop restaurant is convenient and perfectly adequate open late excellent service ...the \\hotel may be not up to date for some... heavy dark furniture , but it is all serviceable , note : no direct vehicle access from pedestrian streets and can be noisy from Zocalo crowds and buskers very Traditional and a good value for walkable to centro locations
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, it's right in front of the palace
Stayed 7 nights in Jul 2025