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Best Western Majestic

Property class: 3

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Photo gallery for Best Western Majestic

A spacious lobby with a high ceiling, ornate columns, and a central seating area with a sofa and chairs. - Best Western Majestic (Mexico City)
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A hotel room with a balcony, a dining area, and a bed. - Best Western Majestic (Mexico City)
A terrace with a table set for two, overlooking a historic building with domes and intricate architecture. - Best Western Majestic (Mexico City)
A corridor with a central stained glass window, flanked by walls with arched windows and potted plants. - Best Western Majestic (Mexico City)
A short walk from Zócalo and Palacio de Bellas Artes, Best Western Majestic provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a balcony, a dining area, and a bed.

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, and a view of a cityscape through large windows.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, a mirror, and a chair.

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A neatly arranged hotel room with a large bed, a wooden nightstand with a lamp, a desk with a chair, and a mirror on the wall.

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a painting on the wall.

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden nightstand with a lamp, a desk with a chair, a large mirror, and a framed picture on the wall.

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with a view, and a ceiling light fixture.

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Historic Center, a neighborhood in Mexico City, Best Western Majestic is in the entertainment district and near the airport. Paseo de la Reforma and Reforma 222 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000

What's nearby

  • A street with historic buildings and a modern skyscraper in the distance.
    Madero Street
    1 min walk - 0.0 miles
  • A city square with historic buildings and a flag.
    Zócalo
    1 min walk - 0.1 miles
  • A historic cathedral with two prominent towers and a large dome, surrounded by a well-maintained garden with colorful flowers.
    Metropolitan Cathedral
    2 min walk - 0.1 miles
  • A historic courtyard with a central fountain, surrounded by arches and a flagpole.
    National Palace
    3 min walk - 0.2 miles
  • A historic cityscape with ancient walls and domed cathedrals.
    Templo Mayor Museum
    3 min walk - 0.2 miles

Getting around

  • Zocalo Station
    6 min walk
  • Mexico City Fortuna Station
    12 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • El Rey del Pavo
    2 min walk
  • El Balcón del Zócalo
    4 min walk
  • El Cardenal
    2 min walk
  • Zócalo Central Hotel
    3 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Majestic pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Best Western Majestic?

Check-out is at noon.

Where is Best Western Majestic located?

Located in Historic Center, this hotel is steps from Madero Street, Zócalo, and Metropolitan Cathedral. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is 6 minutes by foot and Allende Station is 7 minutes.

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Reviews

Best Western Majestic Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and staff was super helpful
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel Majestic. Is very well located to restaurant and Point of Interest. Restaurant Terraza is Amazingly Good. The Room Not Good at ALL. NO AC. Bed are pretty worn out. The Window are hard to open. Ounce you are able to open the window you have great Zocalo View. The Place Feels Creepy Because its lights are dim/dark. Overall ☆☆
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent staff, bathroom needs a lot of work.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff was friendly and helpful, property is old and needs upgrading, room needs upgrading, mattresses are hard, not comfortable, no Air-conditioning in room, only a fan was provided. Windows are old and don't seal right. We had mosquitoes at night. Location is great if you don't mind walking, the streets are closed to cars so you have to walk a couple of blocks to get a taxi or any kind of transportation.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and staff.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whilst the location is very central and relatively convenient, the hotel rooms feel very dated and are in need of rejuvenation. The bathroom in particular was less than desirable... The staff were friendly, welcoming, and helpful - no fault there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was great, very nice place to stay with a great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
This tired hotel needs an upgrade. Best Western should do better than this. Such a prime location with excellent views. But that's all there is good to say about it. I'm glad it was one night, I couldn't wait for the nightmare to be over
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was Great. Location is Amazing.
From the rooftop restaurant
From our room balcony
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and great location for first timers.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, cleanness, pretty hotel decoration and food at the restaurant was delicious.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , very attentive
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor, clean room, attentive staff, terrace restaurant has a great view.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, courteous service, fantastic rooms and gorgeous facilities. The location is fabulous. Had fantastic stay.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple and right next to Zocalo highly recommend to move around
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at this hotel in Mexico! The staff was incredibly welcoming and always ready to help. Great location and great value for the price. Highly recommend to anyone visiting Mexico City!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I love the location of the hotel, if you cant sleep with noise this is not a hotel for you. The beds are in bad shape they grind and croocked.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beautiful building and lovely staff. The rooms look exactly as pictured on the orbitz site. I got a room with 2 queen sized beds and with a nice view towards el Zócalo.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026