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Best Western Majestic

3.0 star property
Best Western Majestic places travelers amid Mexico City's rich heritage, surrounded by historic landmarks and known for attentive service.

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Photo gallery for Best Western Majestic

Lobby - Best Western Majestic (Mexico City)
Creator video
Breakfast, lunch, dinner served; Mexican cuisine - Best Western Majestic (Mexico City)
Bar (on property) - Best Western Majestic (Mexico City)
Terrace/patio - Best Western Majestic (Mexico City)
Best Western Majestic in downtown Mexico City is steps from the Metropolitan Cathedral and National Palace. The hotel offers a restaurant, bar, terrace, WiFi in rooms, and attentive staff to make guests feel at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/tub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

Room Standard

  • Sleeps 2

King Suite

  • Sleeps 2

View all photos for Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Room Standard

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2

About the neighborhood

Located in Historic Center, a neighborhood in Mexico City, Best Western Majestic is in the entertainment district and near the airport. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000

What's nearby

  • Latin American Building Madero Street Mexico City
    Madero Street
    1 min walk - 0.0 miles
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    2 min walk - 0.1 miles
  • Palacio Nacional which includes chateau or palace, night scenes and a city
    National Palace
    3 min walk - 0.2 miles
  • 0_dv604023
    Zócalo
    3 min walk - 0.2 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    10 min walk - 0.6 miles

Getting around

  • Zocalo Station
    6 min walk
  • Mexico City Buenavista Station
    7 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Centro Refrescante Coca Cola
    1 min walk
  • El Balcón del Zócalo
    4 min walk
  • Tacos de Canasta "Los Especiales
    1 min walk
  • McDonald's
    4 min walk
  • hotel majestik
    4 min walk

About this property

Best Western Majestic

Hotel near Zócalo
Located close to Palacio de Bellas Artes and Alameda Central, Best Western Majestic provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Continental breakfast (surcharge), a banquet hall, and wedding services
  • A vending machine, a front-desk safe, and smoke-free premises
  • Multilingual staff, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 84 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Childcare services, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

Is Best Western Majestic pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Best Western Majestic?

Check-out is at noon.

Where is Best Western Majestic located?

Located in Historic Center, this hotel is steps from Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is 6 minutes by foot and Allende Station is 7 minutes.

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Reviews

Best Western Majestic Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and great location for first timers.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor, clean room, attentive staff, terrace restaurant has a great view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Terrence

Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keng

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, courteous service, fantastic rooms and gorgeous facilities. The location is fabulous. Had fantastic stay.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple and right next to Zocalo highly recommend to move around
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ricardo

Liked: Cleanliness, amenities, property conditions & facilities
the room wasn't ready when arrived but the housekeeping lady was very polite and friendly with us. Everyone at the hotel were really nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, cleanness, pretty hotel decoration and food at the restaurant was delicious.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

BERNARDO

Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025
Verified

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Organized front desk staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great, location is amazing - close to many major tourist attractions, restaurants, and shopping However, be aware that outside noise is near constant and walls between rooms are far from sound proof.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in the historic district, be in a walkable area, and do not mind the loud atmosphere then this is the place to stay. The hotel itself is in a very historic building. The hotel breafast was a buffet and something i would definitely skip because there are way better options outside.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Stephanie Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was thr best. In the heart of the city and walkable to so many historical places, not to mention in front of the Zocalo and Cathedral. The staff was very attentive and we loved the historical hotel. We would love to stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great ….its kinda loud outside from people in the streets walking / partying etc other than that it was great and the food with the view was 💯
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Martin

Disliked: Amenities
Courteous staff, not enough amenities, nice view
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
My family and I very much enjoyed staying at this hotel. The location was great. Our room was spacious, clean, and comfortable with wooden floors. It had a view to the Zócalo, Palacio de Gobierno, and Catedral. The hotel has its own Mexican charm. The terrace restaurant was convenient and had a beautiful view of the Zócalo. The elevator helped a lot because there are many stairs and was always attended by friendly staff members. The only thing we didn’t like in our room was the noise from outside at any time of the day and night. The windows were not soundproof. However, the room had a standing fan that helped a lot to get rid of the noise and keep us cool. Overall, we would stay there again.
View from our room.
View from our room.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
The location is amazing, it's very reasonably priced and the building has charm pouring out of it. The rooms are fine (it's old) and the staff are lovely. I very much enjoyed staying here. The view is UNBELIEVEABLE.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was great! Location, friendliness, cleanness, and the mattresses were very comfortable.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

ENRIQUE

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

javier ramirez

Disliked: Property conditions & facilities
The room was not in good condition , damaged Floor face board separated from drywall,no A/C Failing Internet connection. The only acceptable part is the rooftop restaurant with an excellent view to the zocalo. Mr. Sergio Dominguez at front desk gave me an attitude since our arrival. The rest of the staff was very friendly. I will never come back again,there are more options nearby. Kudos to the restaurant staff,Don Jose,Gildardo and a few others. Si reported an issue with the spigot in the bathtub it wasn’t fixed. O
No A/C Just a fan
Damaged floor all over
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is ideal, right on the Zocalo. It's an older hotel, rooms are dated, floors creak, etc. But it makes up for all of that by the excellent staff. The rooftop restaurant, and location.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with lots of history in a great neighborhood and amazing restaurants nearby
Stayed 1 night in Jul 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
This is a charming building built in the 1930's and has basic wear and tear. The rooms were clean. The staff overall was courteous. Bottled water is supplied in the rooms. The location of the hotel to the whole historic district was perfect. Being in the center of MX city you could not ask for more. Two things that were on-going - noise. The building structure and layout let interior building noise echo up throughout the building. I was on an inside room so hallway conversations, internal building maintenance, staff shift changes, etc. could be heard. If you are a light sleeper and if these things will impact your stay, look for another place. A friend had an outside room with a balcony, so she heard street sounds, including any celebrations or protest going on in the central square could be heard. However, it also provided some spectacular views for those events, including views and experiences of a military appreciation day activities.
Stayed 6 nights in Feb 2026