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OYO Hotel Hidalgo

3.5 star property
Artistic adventures await at Palacio de Bellas Artes while the lively atmosphere of Plaza Garibaldi beckons visitors to this welcoming city retreat

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Photo gallery for OYO Hotel Hidalgo

Interior detail - OYO Hotel Hidalgo (Mexico City)
Front of property - OYO Hotel Hidalgo (Mexico City)
Lobby sitting area - OYO Hotel Hidalgo (Mexico City)
Standard Room | Desk, soundproofing, free WiFi, bed sheets - OYO Hotel Hidalgo (Mexico City)
Interior - OYO Hotel Hidalgo (Mexico City)
OYO Hotel Hidalgo is steps from Alameda Central and Plaza Garibaldi. Travelers appreciate the practical WiFi throughout the property. The hotel offers 24-hour front desk service, luggage storage, and staff who help arrange local tours for guests exploring Mexico City.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

Bathroom | Shower, designer toiletries, towels, soap

Standard Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Desk, soundproofing, free WiFi, bed sheets

Standard Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, soundproofing, free WiFi, bed sheets

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Mexico City, OYO Hotel Hidalgo is in the historical district. Palacio de Bellas Artes and Paseo de la Reforma are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. Visit our Mexico City travel guide
Map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300

What's nearby

  • Alameda Central
    Alameda Central
    2 min walk - 0.1 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    5 min walk - 0.3 miles
  • Plaza Garibaldi
    Plaza Garibaldi
    5 min walk - 0.3 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    12 min walk - 0.7 miles
  • 0_dv604023
    Zócalo
    15 min walk - 0.8 miles

Getting around

  • Bellas Artes Station
    3 min walk
  • Mexico City Buenavista Station
    4 min drive
  • Benito Juarez International Airport (MEX)
    21 min drive

Restaurants

  • CerveceriadeBanda
    2 min walk
  • menuderia
    2 min walk
  • Soberbia
    4 min walk
  • Vacas Verdes Bellas Artes
    4 min walk
  • La Malagueña Bar
    4 min walk

About this property

OYO Hotel Hidalgo

Hotel near Palacio de Bellas Artes
Close to Alameda Central and Zócalo, OYO Hotel Hidalgo has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, an elevator, and luggage storage
  • Smoke-free premises and a 24-hour front desk
Room features
All 94 rooms include comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 20-inch TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IOJ7711251RO

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is OYO Hotel Hidalgo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at OYO Hotel Hidalgo?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at OYO Hotel Hidalgo?

Check-out is at noon.

Where is OYO Hotel Hidalgo located?

Located in Historic Center, this hotel is within a 10-minute walk of Alameda Central and Palacio de Bellas Artes. Paseo de la Reforma and Zócalo are also within 1 mi (2 km). Bellas Artes Station is only a 3-minute walk and Allende Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

OYO Hotel Hidalgo Reviews

7.4

Good

7.6

Cleanliness

7.2

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 101 out of 241 reviews
Rating 8 - Good. 47 out of 241 reviews
Rating 6 - Okay. 39 out of 241 reviews
Rating 4 - Poor. 18 out of 241 reviews
Rating 2 - Terrible. 36 out of 241 reviews

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
The room was okay. They do cleanings daily. The staff were friendly. The lady in the kitchen was extremely nice. The only thing I would say is that the building is outdated. But other than that you get what you paid for.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

It was a nice size room and bed for one night before heading to the airport.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mahmut

Liked: Cleanliness, staff & service
It is very close to the historic centre of Mexico City. Metrobus from aiport stops near the hotel. But right front of the hotel seems like slum, but there was too mamy people during dia de muertos, so was not problem for us. Except some night someone outside did play loud music. The staff could not speak english but was nice and helpfull. Cleaning every day. The room did have big windows but where only little of it could be open. No aircondation but ventiator. The room and the hotel is old, but varm watter at bath which was great. The location did make me overlook all the small little bad thins i did mention above.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay in this hotel. Very nice everythig was perfecto.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to everything
Stayed 1 night in Jan 2025
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check-in services and city access, the only con I see is the walls of the rooms are too thin and everything can be heard
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

edgar

Disliked: Amenities
The only thing that was worth it for me and my family was that it's a walking distance to many parts of the city ie. zocalo, bellas artes, alameda central,etc The room was ok, funny smell, dirty and linens were not cleaned. I know it's not a 5 star hotel but cleanliness is essential.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jesús Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Sergio Ezequiel

Liked: Staff & service, amenities
Water temperature was variable
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

eulogio

Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Violeta

When I got there to check in was 1 hr. early, ( I just wanted to check if everything was ok with my reservation) the lady at the reception was very rude saying the platform ? oversell rooms and there was nothing they can do just said sorry. Other lady was little mote helpful said that At the moment they did not have rooms and I was told to come back at 1 pm ( check in time) to see If they can accommodate me in any other hotel. Lucky when I came back round 5 pm my room was available. But still another person was assisting a big group of people trying to accommodate them and made me wait with a little of attitude.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Aeleeny

Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.
Verified

2/10 Terrible

Oscar Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, accesible y económico y con muy buenas instalaciones
Stayed 1 night in May 2026
Verified

8/10 Good

Alicia Juana

Liked: Cleanliness
Habitación limpia, camas comodas y personal en su mayoria es cortés.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Roberto Carlos

La cuota que me había retenido no me la tomaron en cuenta en la tarifa, me dijeron que se la quedaba expedía por lo que tuve que pagar cerca de cien pesos arriba del precio por noche del hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Soledad

Liked: Staff & service, amenities, property conditions & facilities
Close to Bellas Artes , transportation and Alameda. Didn't feel safe walking at night.
Stayed 1 night in May 2026
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico... .muy confortable recomendableeeee
Stayed 1 night in Apr 2026
Verified

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, cómodo y cerca de todo
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Ninguna
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

BRAULIO ARELLANO

Liked: Staff & service, amenities
Ubicación perfecta, solo tema del drenaje huele demasiado en las habitaciones y falta de fumigación, vimos como tres cucarachillas en la habitación
Stayed 4 nights in Apr 2026