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AC Hotel by Marriott Santa Fe

Property class: 3.5

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Photo gallery for AC Hotel by Marriott Santa Fe

A modern indoor pool area with a clear view of the outside, a seating area with loungers, and a spa-like atmosphere. - AC Hotel by Marriott Santa Fe (Mexico City)
Property video
A modern lobby with a curved seating area, a central bar, and a high ceiling with a wooden panel design. - AC Hotel by Marriott Santa Fe (Mexico City)
A modern indoor pool with clear glass walls, a view of tall buildings, and a seating area with loungers. - AC Hotel by Marriott Santa Fe (Mexico City)
A modern lobby with a wooden wall, marble flooring, and yellow furniture. - AC Hotel by Marriott Santa Fe (Mexico City)
Located close to Santa Fe Center Mall and Parque La Mexicana, AC Hotel by Marriott Santa Fe provides dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi is available to all guests, along with a business center and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a flat-screen TV, a desk with a chair, a small table, and a view of the city through the window.

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a wooden headboard.

Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Corner)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city through large windows.

Room, 1 King Bed, City View (Corner)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV, a desk with a chair, a small table, and a view of the city through the window.

Junior Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Bathtub

A modern hotel bathroom with a large mirror, white sink, and dark wood flooring.

Junior Suite, 1 Bedroom, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a wooden dining table, two sofas, a TV, and a large window with curtains.

Executive Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bathtub

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Suite, 1 Bedroom, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A modern hotel room with a wooden dining table, two sofas, a TV, and a large window with curtains.

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

A modern conference room with a wooden table, chairs, and a large lamp.

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Mexico City, AC Hotel by Marriott Santa Fe is in the business district. Chapultepec Castle and Angel of Independence Monument are notable landmarks and KidZania Santa Fe is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Estadio Azteca. Visit our Mexico City travel guide
Map
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, CDMX, 5348

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    12 min walk - 0.7 miles
  • Santa Fe Center Mall
    2 min walk - 0.1 miles
  • Ciudad de los Ninos
    15 min walk - 0.8 miles
  • KidZania Santa Fe
    15 min walk - 0.8 miles
  • Expo Santa Fe Mexico
    3 min drive - 1.2 miles

Getting around

  • Santa Fé Station
    3 min drive
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    51 min drive

Restaurants

  • AC Hotels Marriott Santa Fe
    1 min walk
  • Wa Teppan Sushi Bar
    4 min walk
  • Novorigen
    1 min walk
  • Cielito Querido
    2 min walk
  • Corporativo Grupo Financiero Banorte
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 145 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 360 to 600 for adults and MXN 180 to 350 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 780 per pet, per night, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 360 to 600 for adults, and MXN 180 to 350 for children
  • Valet parking fee: MXN 145 per night
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 780 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Does AC Hotel by Marriott Santa Fe have a pool?

Yes, this property has an indoor pool.

Is AC Hotel by Marriott Santa Fe pet-friendly?

Yes, AC Hotel by Marriott Santa Fe allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1500 per stay and a fee of MXN 780 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 145 per night.

What time is check-in at AC Hotel by Marriott Santa Fe?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at AC Hotel by Marriott Santa Fe?

Check-out is at noon.

Where is AC Hotel by Marriott Santa Fe located?

Located in Santa Fe, this hotel is within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana. KidZania Santa Fe and Expo Santa Fe Mexico are also within 1 mi (2 km). Santa Fé Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel by Marriott Santa Fe Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Luana Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, the bed was very comfortable. Excellent service.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Had a great view. Shower could have used a little more attention, when it came to the cleaning. But overall not a bad place to spend a few days.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
All good, amazing view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and really helps that everyrhing is so close.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice easy check-in. Restaurant food was tasty. Pool was warm and clean. Very helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Kevin Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here. Really great staff. Tasty options in the restaurant. Definitely recommend. Pool is always warm and clean.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Naira

Liked: Cleanliness, staff & service, property conditions & facilities
First day we had no AC but staff was willing to accommodate, after that it was fine. For Mexico this was a good hotel. Loved the pool. Restaurant food was good and good choices. Water available throughout.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Francisco Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional experience – flawless service and a peaceful atmosphere From the moment we arrived, the staff's attention was absolutely outstanding. Every team member greeted us with a genuine smile and was always ready to help with anything we needed, no matter the time or request. The hotel's atmosphere is very calm—perfect for relaxing and disconnecting from the fast pace of everyday life. The facilities were spotless, and everything was thoughtfully designed to make our stay comfortable and enjoyable. Without a doubt, one of the best services we’ve ever experienced at a hotel. Highly recommended—we’re already looking forward to coming back!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy checkin. Treadmills were modern and clean. Worked fine. Excellent dining in the restaurant (ribeye and salmon steak). No complaints. Pool was nice and warm, if a little busy tonight.
Stayed 1 night in May 2024
Verified review

8/10 Good

Kevin Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel It’s silence, you don’t hear a noise from the street and occasionally from inside. Staff is super, specially at the front desk and the restaurant
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santa Fe!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable time, nice area
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Diana Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Location, Niece room
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Juan Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian J

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2024