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Mercure Metz Centre

Property class: 4

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Photo gallery for Mercure Metz Centre

A modern interior with a bar area, seating with yellow and brown chairs, and a patterned ceiling. - Mercure Metz Centre (Metz)
A restaurant with a bar area, seating arrangements, and a patterned ceiling. - Mercure Metz Centre (Metz)
A spacious interior with a high ceiling and large windows. - Mercure Metz Centre (Metz)
Restaurant - Mercure Metz Centre (Metz)
A conference room with a long table, chairs, and two large ceiling lights. - Mercure Metz Centre (Metz)
Located close to Centre Pompidou-Metz and Metz Cathedral, Mercure Metz Centre provides a terrace, a bar, and a business center. The on-site French cuisine restaurant, O29, offers lunch and dinner. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Twin Room, 2 Twin Beds

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a television, and a wall with abstract art.

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 2 Twin Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Metz-Centre – Ancienne Ville, a neighborhood in Metz, Mercure Metz Centre is near a train station. Centre Pompidou-Metz and Galaxie Mega Hall are cultural highlights, and some of the area's notable landmarks include Porte des Allemands and Comedy Square. Amneville Aquarium and Amnéville Zoo are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Metz travel guide
Map
29 Place Saint Thiebault, Metz, Moselle, 57000

What's nearby

  • A cathedral interior with a large rose window and stained glass.
    Metz Cathedral
    13 min walk - 0.7 miles
  • Metz Christmas Market
    8 min walk - 0.4 miles
  • Centre Pompidou-Metz
    9 min walk - 0.5 miles
  • Place de la Republique
    10 min walk - 0.6 miles
  • Porte des Allemands
    14 min walk - 0.8 miles

Getting around

  • Metz Station
    5 min walk
  • Findel International Airport (LUX)
    58 min drive

Restaurants

  • Starbucks
    5 min walk
  • Fox Coffee
    6 min walk
  • Brasserie Restaurant ABC
    4 min walk
  • Kyriad Metz Centre
    2 min walk
  • Verdura
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Emile & Lola
  • O29

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 11 to November 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Uncovered self parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Metz Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Mercure Metz Centre?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Metz Centre?

Check-out is at noon.

Where is Mercure Metz Centre located?

Located in Metz-Centre – Ancienne Ville, this hotel is within a 15-minute walk of Centre Pompidou-Metz, Porte des Allemands, and Metz Cathedral. Comedy Square and Amneville Aquarium are also within 16 mi (25 km). Metz Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Metz Centre Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 149 out of 459 reviews
Rating 8 - Good. 203 out of 459 reviews
Rating 6 - Okay. 72 out of 459 reviews
Rating 4 - Poor. 27 out of 459 reviews
Rating 2 - Terrible. 8 out of 459 reviews

Reviews

Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Great helpful staff amazing facilities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient city location with secure parking

Convenient for all the city has on offer. This city centre hotel has a secure car park. Lots of shops and restaurants plus all within an easy stroll. Hôtel is modern with friendly and helpful staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Chivon

Liked: Cleanliness, staff & service
The property is a bit dated but the staff was super kind and helpful. The area wasn't very active but it was a walkable location.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Location slightly spoiled by noisy redevelopment outside. There are a number of homeless people in the nearby park who were happy to drink and shout until 2 am. Breakfast was very average. Staff were friendly.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Family trip

Nice hotel with parking and central location. Rooms are hot and airco is weak, we struggled to sleep properly . Light on the rear parking is so super bright, so that keeping window open was not a solution. Breakfast was ok, but coffee machine was broken or blocked most of the morning.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
This hotel was fine for one night and an easy walk from the train station. There is heavy construction happening in the area, so that’s a temporary problem. The staff extremely friendly and courteous at check in. Our room was very spacious but dated, with minimalistic decor. The bed was pretty hard but again fine for one night. The bathroom had only hand wash and body wash, and old towels so not a 4 star standard. It was very clean overall. A good basic hotel.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, amenities
Perfectly located with car parking. Professional and very nice staff. Good-looking interior, all perfect except the restaurant. Very uncomfortable and outmoded seats. Breakfast is quite substantial, but poor quality of food, especially eggs and fruits were uneatable.
Stayed 1 night in May 2024
Verified review

6/10 Okay

james

Liked: Cleanliness, staff & service

A bit of a mess!

This was a good location on the edge of downtown ! It was under renovation we got one of the news rooms unfortunately surrounded by rooms being renovated and it was dusty. Our TV wouldn’t work and after repeated tries we had to give up. We had No phone so had to keep going down to the front desk. We also had no fridge even though there was a place for it. Breakfast and parking were great! The bed had only a flat sheet on it that kept moving and the mattress pad crinkled! No shampoo either!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon hotel..personnel tres aimable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient area next to the train station.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to the city so that we could walk all attractions. Very nice breakfast buffet and a very clean room were our highlights. ... Thank you for the nice stay!
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Mouna

its ok hotel , clean but they can do better!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima location
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Thilo

Liked: Cleanliness, staff & service
Nice place but road works
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break

Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay en route

Very efficient staff. Room clean. Close to train station
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Gilles

Disliked: Staff & service
The hotel and service is average. We requested an early check in but the hotel never responded to our message and we were not able to check in until after 3 pm - guests that came after us (before 3) had their rooms ready - very frustrating.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

JOHANNES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel. Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Hazel

Liked: Staff & service
Location is good. Room - basic but ok Hotel public areas are dated and a bit shabby Breakfast was appalling. Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Youssef

Liked: Cleanliness
Disliked: Amenities
Good stay overall but few points to improve: 1. We asked for a twin bed room and we got a double bed room. The lady in the reception then offered to change that for us but we were too tired to wait. 2. We left our rooms a bit late and we saw that cleaning ladies were doing our floor. We left the sign that we want our room done but they only emptied the bin. Nothing was done when we came back. 3. Parking is expensive and at the same time not efficient. We were provided a code to open the gate but the code never worked. We had to call reception every time we had to leave or enter. Overall ok but give the price, you would expect a better service.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Steffen

Disliked: Amenities
Lage war gut. Ansonsten keine 4 Sterne.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was dicht bij het centrum, alles ok, hebben heerlijk geslapen
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
leckeres Frühstück, zentrale Lage
Stayed 3 nights in May 2026