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Hôtel Alerion

Property class: 3

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Photo gallery for Hôtel Alerion

A historic hotel with multiple balconies, a central tower, and a classic architectural style. - Hôtel Alerion (Metz)
A breakfast buffet with various pastries, bread, and a cake on a marble countertop. - Hôtel Alerion (Metz)
A modern living room with a curved layout, featuring a white sofa, a glass coffee table, and a white armchair. A vase with flowers is placed on the coffee table. - Hôtel Alerion (Metz)
A curved staircase with a wooden handrail and a metal railing, leading to a room with a window featuring stained glass. - Hôtel Alerion (Metz)
A modern living room with a white sofa, a round coffee table, and a glass-top side table. There are two white armchairs and a small glass table with a vase of flowers. The room has large windows with a view of trees and buildings outside. - Hôtel Alerion (Metz)
Hôtel Alerion provides everything you need. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, a framed picture on the wall, and a radiator.

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a bed, a desk with a chair, a television, a nightstand with a phone and flowers, and a framed picture on the wall.

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Family Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double

A hotel room with a large bed, a desk, and a chair. There is a framed picture on the wall above the bed.

Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Nouvelle Ville, a neighborhood in Metz, Hôtel Alerion is near a train station. Porte Serpenoise and Statue of Marshall Ney are local landmarks, and some of the area's attractions include Centre Culturel de Metz Queuleu and Centre Culturel Marc Sangnier. Looking to enjoy an event or a game while in town? See what's going on at Stade Municipal Saint-Symphorien, or consider a night out at Galaxie Mega Hall. Visit our Metz travel guide
Map
20 Rue Gambetta, Metz, Moselle, 57000

What's nearby

  • A large Gothic cathedral with intricate architecture, including pointed arches and detailed stonework.
    Metz Cathedral
    16 min walk - 0.9 miles
  • Quartier Impérial
    3 min walk - 0.2 miles
  • Centre Pompidou-Metz
    6 min walk - 0.4 miles
  • Metz Christmas Market
    11 min walk - 0.6 miles
  • Place de la Republique
    12 min walk - 0.7 miles

Getting around

  • Metz Station
    2 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine)
    29 min drive

Restaurants

  • Starbucks
    2 min walk
  • Muse
    7 min walk
  • Fox Coffee
    2 min walk
  • Brasserie Restaurant ABC
    1 min walk
  • Wok De La Gare
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day); discounts available
  • Self parking on site (EUR 8 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 5.50 to 10 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.50 to 10 per person
  • Self parking fee: EUR 8 per night
  • Nearby parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Alerion pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per night.

What time is check-in at Hôtel Alerion?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

What time is check-out at Hôtel Alerion?

Check-out is at 11:00 AM.

Where is Hôtel Alerion located?

Located in Nouvelle Ville, this hotel is within a 10-minute walk of Quartier Impérial and Centre Pompidou-Metz. Arsenal de Metz and Porte Serpenoise are also within 15 minutes. Metz Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Alerion Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 429 reviews
Rating 8 - Good. 185 out of 429 reviews
Rating 6 - Okay. 86 out of 429 reviews
Rating 4 - Poor. 26 out of 429 reviews
Rating 2 - Terrible. 21 out of 429 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at an excellent location, the staff at the front desk are very friendly and helpful. Overall good values. The facility is out date, the room and the corridor were not as clean as we had hoped, and could use some improvements.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed at Hotel Alerion on several occasions. It seems like there are new owners. I was a little disappointed with the maintenance. The light in the bathroom was so dim that you could not see. After several requests, it was replaced and worked great. The elevator was out of order and from what I heard , it has been like that since November 2025. The room was nice . The staff was very good and helped carry the luggage. They also helped us with directions. Overall, it was a nice stay.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Noisy.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Everything was bad except the staff which they were very friendly…… Bathroom , hallways need a major renovation.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff is wonderful, but the property is ran down, the rooms are not properly clean (the common areas are even worse). Also the establishment houses refugees, so you have families with small (and loud) children living full time in the premises. Very raucous, very noisy. Elevator has been broken for over a year. Drains in both sink and shower are clogged.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished version within roughly 1,500 characters that keeps the tone factual and suitable for a refund request: Writing I am awaiting a response regarding my request for a full refund following my decision to check out after only one night of a three-night stay. The property itself was extremely basic and poorly maintained, with very limited facilities and little to no visible staff presence throughout my stay. The overall condition of the hotel did not meet reasonable expectations. A significant issue was the persistent smell of stale cigarette smoke throughout the building. Despite smoking restrictions, other guests were smoking in their rooms, causing smoke to spread into communal areas and neighbouring rooms. The hotel was also exceptionally noisy. The walls appeared to be paper-thin, meaning conversations, televisions, doors, and general activity from both inside and outside the hotel could be heard clearly at all hours, making it impossible to rest comfortably. During my stay, cigarettes being smoked inside the property resulted in a fire alarm and the evacuation of the entire building, which raised serious concerns regarding guest safety and management of the premises. Additionally, it appeared that the entire first floor was being used to accommodate refugees. While I have no objection to this in principle, it was information that was not disclosed at the time of booking and contributed to the overall atmosphere and experience differing significantly from wha
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
l emplacement
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Très sale
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Parfait pour 1 nuit proche de la gare.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I lost à very important gift, it was à mexican mariachi hat that no one could tell me anything about it and I forgot my earrings. They dont say à thing
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
La chambre sentait horriblement
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Une tringle n'était pas fixée et m'est tombée dessus en voulant fermer les rideaux. Le ménage n'a pas été après la première nuit.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Franchement l’hôtel était très sale la douche inexploitable, il y a même des cafards dans les couloirs et la chambre vraiment pas très propre et quand vous êtes à l’intérieur en plein été c’est comme si vous êtes dans un four
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien situé
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
À fuir ne correspond pas aux photos du site
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel qui semble laissé a l'abandon. Insonorisation entre les chambres inexistante. Tâches sur le parquet flottant, sur les rideaux... Les trous dans les portes sont bouchés avec du tissu. Douche fendue, la porte de celle-ci etait déposée et mise sur le coté. La porte entre le sas d'entrée et la chambre n'avait pas de pêne. Seul point positif : les toilettes étaient separés de la salle de bain et donnaient sur le sas d'entrée et pas directement dans la chambre.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre propre et lit confortable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Situation idéale et personnel sympathique, serviable et à l'écoute. En revanche, tout l'hôtel nécessite une rénovation complète pour revenir dans les standards.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Absolument pas au niveau de l'attendu d'un hotelet encore moins au vu de la note élevée . Malgré une reservation non annulable, j'ai préféré trouver un autre hotel plus en état et sécurisant... Seul point positif, la personne a l'accueil qui fait ce qu'elle peut dans cet établissement
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Je suis très satisfaite
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Personnel très courtois. Cafard dans la douche et bruit pendant la nuit
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sevieze sehr gut .Etwas veralteter Flair.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

vies

extreem smerige kamer en vieze badkamer. Gangen stinken en tapijt ziet eruit alsof er vlooien inzit. Vriendelijke man achter de balie. Ik ben niet gebleven. De vloer van de kamer plakte aan mijn schoenen.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Pfff, 4 heures de sommeil ...

Bon, que dire pendant cette période difficile pour les hoteliers. Chambre réservée en travaux, pas de visu de ma résa, Chambre de remplacement avec télécommande HS, Wifi hors portée, pas de protection matelas, pas vraiment de draps, voisins du dessus à fond jusqu'à 00h, et voisins du dessous à fond jusqu'à... 3 heures. J'ai bien essayer de changer de chambre mais l'autre était pire en terme de bruits. Bref, pour 80 euros 4 heures de sommeil...un 3 étoiles... comment dire ....
Stayed 1 night in Jul 2021