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Castle Hotel

3.0 star property
Hotel in Merthyr Tydfil with a 24-hour front desk and a restaurant

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Photo gallery for Castle Hotel

Reception
Front of property
Executive Twin Room with Ensuite | Rollaway beds, free WiFi
Hallway
Hiking

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room with Ensuite

Executive Double Room with Ensuite | Rollaway beds, free WiFi

Executive Double Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Ensuite

Executive Twin Room with Ensuite | Rollaway beds, free WiFi

Executive Twin Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room with Ensuite

Executive Family Room with Ensuite | Rollaway beds, free WiFi

Executive Family Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite with Ensuite

Executive Suite with Ensuite | Rollaway beds, free WiFi

Executive Suite with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG

What's nearby

  • Brecon Beacons National Park - 4 min drive - 3.2 miles
  • BikePark Wales - 7 min drive - 3.4 miles
  • Brecon Mountain Railway - 7 min drive - 2.7 miles
  • Aberdare Park - 12 min drive - 6.9 miles
  • Penderyn Distillery - 14 min drive - 10.0 miles

Getting around

  • Merthyr Tydfil Station - 6 min walk
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Theatr Soar - ‬3 min walk
  • ‪The Belle Vue Hotel - ‬2 min walk
  • ‪The Crown - ‬6 min walk
  • ‪Brunswick Hotel - ‬4 min walk

About this property

Castle Hotel

Hotel near Brecon Beacons National Park
Take advantage of laundry facilities, a bar, and a restaurant at Castle Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), 1 meeting room, and luggage storage
  • An elevator, a banquet hall, and a 24-hour front desk
  • Smoke-free premises, free newspapers, and tour/ticket assistance
Room features
All guestrooms at Castle Hotel offer comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Coffee/tea makers, heating, and phones

Languages

English, Filipino, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 3 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 5.50 to 5.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castle Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5.50 to 5.50 for adults, and GBP 0 to 0 for children
  • Nearby parking fee: GBP 3.00 per day
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil

Frequently asked questions

Is Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castle Hotel?

Castle Hotel doesn't offer parking.

What time is check-in at Castle Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Castle Hotel?

Check-out is at 11:00 AM.

Where is Castle Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Ynysfach Engine House, Joseph Parry's Ironworker's Cottage, and Joseph Parry's Cottage. Cyfarthfa Park and Museum and BikePark Wales are also within 3 mi (5 km). Merthyr Tydfil Station is 6 minutes by foot.

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Castle Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 33 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 47 out of 164 reviews
Rating 4 - Poor. 26 out of 164 reviews
Rating 2 - Terrible. 20 out of 164 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10

Size and price for the room
Stayed 2 nights in May 2025

10/10

Property was vlean and extremely warm. Staff were first class and very helpful.
Stayed 1 night in Mar 2025

2/10

The Ceiling was broken, the main lights in the room didn't work, the shower didn't work the hot water didnt work and the cold water wasn't cold over all not worth the price of the hotel room at all
Stayed 1 night in Apr 2025

2/10

This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
Stayed 1 night in Aug 2024

6/10

Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Stayed 1 night in Sep 2024

2/10

Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
Stayed 1 night in Sep 2024

2/10

Stayed 1 night in Sep 2024

6/10

Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
Stayed 4 nights in Nov 2021

2/10

Run-down, dirty, uncomfortable bed. Not a nice place.
Stayed 1 night in Oct 2021

8/10

No further comment from my review to the hotel
Stayed 1 night in Sep 2021

4/10

Very dated, struggled to open windows. Front desk staff not very welcoming. No food onsite
Stayed 1 night in Sep 2021

8/10

The rooms are clean but look tired. The water takes forever to warm up.
Stayed 2 nights in Aug 2021

6/10

Hotelli oli suht.ok. Kokemusta pilasi voimakas tupakan tuoksu aavuttomassa huoneessa
Stayed 1 night in Jul 2021

4/10

A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
Stayed 1 night in Jul 2021

8/10

Stayed 1 night in Jun 2021

6/10

Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
Stayed 1 night in May 2021

4/10

Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Stayed 2 nights in Feb 2021

4/10

Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Stayed 2 nights in Dec 2020

6/10

Stayed 1 night in Nov 2020

4/10

Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Stayed 1 night in Oct 2020

6/10

Old building that needs updating. Wasn't able to get a evening meal. But it was cheep
Stayed 1 night in Aug 2020

4/10

Stayed 2 nights in Jun 2020

6/10

Could do with better windows at the front of building to help keep ouside noise down (drunken people etc)
Stayed 1 night in Jan 2020

2/10

Very poor left half way through night as freezing cold heating not working tried to turn tv on didn’t work very poor wouldn’t be coming back their reception staff very poor
Stayed 1 night in Dec 2019

8/10

Stayed 1 night in Nov 2019