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Quality Inn

2.5 star property
Hotel in Merrillville with free parking

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Photo gallery for Quality Inn

Pool
Lobby
Lobby sitting area
Reception
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable/satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1350 E 83rd Ave, Merrillville, IN, 46410

What's nearby

  • Westfield Southlake Mall - 9 min walk - 0.5 miles
  • Albanese Candy Factory - 4 min drive - 2.9 miles
  • Methodist Hospitals Diabetes - 5 min drive - 2.7 miles
  • Deep River Water Park - 7 min drive - 4.9 miles
  • Crown Point Sports Complex - 8 min drive - 6.0 miles

Getting around

  • Gary Metro Center - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 72 min drive

Restaurants

  • ‪Costco Bakery - ‬18 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Portillo's Merrillville - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- Merrillville - ‬8 min walk
  • ‪Culver's - ‬13 min walk

About this property

Quality Inn

Property highlights
Quality Inn provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A vending machine, an elevator, and coffee/tea in the lobby
  • A 24-hour front desk and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Frequently asked questions

Is Quality Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated in Merrillville, this hotel is 0.5 mi (0.7 km) from Westfield Southlake Mall and within 3 mi (5 km) of Vibra Hospital of Northwestern Indiana and Pinnacle Hospital Crown Point. Methodist Hospitals Diabetes and Team Combat LIVE are also within 3 mi (5 km).

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Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 198 out of 705 reviews
Rating 8 - Good. 192 out of 705 reviews
Rating 6 - Okay. 105 out of 705 reviews
Rating 4 - Poor. 86 out of 705 reviews
Rating 2 - Terrible. 124 out of 705 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here
Stayed 1 night in Apr 2025

6/10 Okay

Joshua

Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was good experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture looks like it just got pulled out of a dumpster the refrigerator was broke the bathroom is dim the shower is falling apart everything was dusty and there were spiderwebs 0/10 do not recommend😤👎👎
Stayed 1 night in May 2025

2/10 Terrible

Alex

The towels were dirty, the blankets were dirty, and there was an odor
Stayed 1 night in Apr 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have been here a few times and it is always good. Breakfast not so much. But way better than some of the surrounding hotels
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

The best hotel around the staff is super friendly and helpful the rooms always clean.
Stayed 1 night in Dec 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be really nice two years ago, but has gone down hill really bad. I left a day early.
Stayed 5 nights in Mar 2025

4/10 Poor

Mike

Hot tub broken sketch area
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff are wonderful and definitely one of the nicest hotels around.
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Just plain dirty.
Stayed 1 night in Mar 2025

4/10 Poor

Joseph M

Disliked: Amenities, property conditions & facilities
commode leaking mattress worn out
Stayed 1 night in Mar 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book a stay here.

It was horrible, room was very disgusting. Looked like it hasn’t been cleaned in months. I walked in looked around and walked right out.
Stayed 1 night in Feb 2025

10/10 Excellent

Ro

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in Jan 2025

2/10 Terrible

Pollie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very dirty. No way was a gonna use the shower. A dead bug was hanging from the ceiling.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place to stay

There were roaches in the rooms, blood in one of them, and cigarette burns in the blankets. The one room smelled like cigarettes. The whole hallway smelled like weed.
Stayed 1 night in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location no noise
Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and checked out within 10 minutes. The front desk worker was very unpleasant and really just a big rude person. The bedding was dirty, had stains on blankets. Was not pleased at all. Booked a room down the road at the Holiday Inn, and they informed they that this Quality Inn is suppose to be shut down.
Stayed 1 night in Feb 2025

6/10 Okay

Collin

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were big, beds super comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

dwain

Liked: Cleanliness
Nice
Stayed 1 night in Nov 2024

2/10 Terrible

Janai

Very nice Managment. Had to change rooms 3 times… very dirty no breakfast and cleanliness is horrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BETTER THAN ALL THE REST REASONABLE PRICE AND THE "BEST PART IS THEY DONT SCAM YOU LIKE THE REST" THEY DONT WANT A DEPOSIT THAT OTHERS TAKE FOREVER TO GET IT BACK" THIS HOTEL IS MY PREFERRED CHOICE AND STAFF IS ALWAYS FRIENDLY AND BREAKFEST INCLUDED CANT BEAT IT
Stayed 1 night in Dec 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the high way
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was desirable location-wise for my needs. Otherwise, there wasn’t much to like. Facilities were very dirty but the sheets at least seemed clean. It was New Year’s Eve and the police came a couple of times, so I didn’t sleep well. Upon check out there wasn’t even a person at the front desk to take my key or anything. I will NOT be staying here again.
Stayed 1 night in Dec 2024