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Quality Inn

2.5 star property
Hotel in Merrillville with free parking

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Photo gallery for Quality Inn

Pool
Breakfast area
Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1350 E 83rd Ave, Merrillville, IN, 46410

What's nearby

  • Westfield Southlake Mall - 10 min walk - 0.5 miles
  • Methodist Hospitals Diabetes - 3 min drive - 1.6 miles
  • Albanese Candy Factory - 5 min drive - 3.3 miles
  • Deep River Water Park - 8 min drive - 6.0 miles
  • Crown Point Sports Complex - 8 min drive - 6.3 miles

Getting around

  • Gary Metro Center - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 72 min drive

Restaurants

  • ‪Costco Bakery - ‬18 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Portillo's Merrillville - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- Merrillville - ‬8 min walk
  • ‪Culver's - ‬13 min walk

About this property

Quality Inn

Property highlights
Quality Inn provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A vending machine, free newspapers, and a 24-hour front desk
  • Coffee/tea in the lobby and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Frequently asked questions

Is Quality Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated in Merrillville, this hotel is 0.5 mi (0.7 km) from Westfield Southlake Mall and within 3 mi (5 km) of Vibra Hospital of Northwestern Indiana and Pinnacle Hospital Crown Point. Methodist Hospitals Diabetes and Team Combat LIVE are also within 3 mi (5 km).

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Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 204 out of 728 reviews
Rating 8 - Good. 195 out of 728 reviews
Rating 6 - Okay. 108 out of 728 reviews
Rating 4 - Poor. 88 out of 728 reviews
Rating 2 - Terrible. 133 out of 728 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Stayed 1 night in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Stayed 1 night in May 2025

2/10 Terrible

Maquilla

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Need better housekeeping the rooms still be dirty , sheets ,pillows curtains towels are either stained badly or they not washing them & new linen pls , the pool water was a dirty green color not clear at all also dead flys stuck on the curtains which hasn't been cleaned or changed since they open the place I will never go back there with my daughters..........
Stayed 1 night in Jul 2025

4/10 Poor

Dena

Liked: Cleanliness
also unsafe dip in flooring as you walk off elevator with no signage
Stayed 1 night in Jun 2025

8/10 Good

Kymberli

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Stayed 1 night in May 2025

2/10 Terrible

Suriyah

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is horrible, the staff including management is rude and the rooms are full of spider webs, dirty linen and other bugs crawling in it
Stayed 2 nights in Jun 2025

6/10 Okay

Andrei

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing. Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower) Conclusion: it's good if the stay is 2-3 nights.
Stayed 2 nights in Jun 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, and staff did nothing when 2 other guests were having sex in the hot tub and me and my daughter (7) were in the pool. Room had cigarette burns in the comforter, bathroom door broken, used bandaids in trash can, all around gross dirty hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Shamear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.
Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was good experience.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Disliked: Amenities
There was gun on our headboard for our bed. Used toothbrush on the floor, blood on sheets on both of our beds. The 2 sets of towels we got had black stains we ended up buying our own towels. There was people everywhere outside smoking marijuana infront of me and my kids. Garbage everywhere outside and the pool area was disgusting never any towels. Both vending machines out of order the list goes on
Stayed 3 nights in Jun 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have been here a few times and it is always good. Breakfast not so much. But way better than some of the surrounding hotels
Stayed 1 night in Mar 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was rude we ask for a manager and couldn't speak to one.. the room we had the ac didn't work...the next room they gave us the beds where nasty and pee on the refrigerator didnt work and they wouldn't let us get another room or speak to a manager...
Stayed 2 nights in May 2025

2/10 Terrible

Alex

The towels were dirty, the blankets were dirty, and there was an odor
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

The best hotel around the staff is super friendly and helpful the rooms always clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture looks like it just got pulled out of a dumpster the refrigerator was broke the bathroom is dim the shower is falling apart everything was dusty and there were spiderwebs 0/10 do not recommend😤👎👎
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here...its dirty and smells like pot. Will Definitely Never Go Back!
Stayed 1 night in Feb 2025

2/10 Terrible

Tami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillow cases had stains that had texture to them, liked dried crusty snot. The mattresses were extremely broken down and had dirt in the stitching, not only lint but dirt. The room smelled of mildew & the walls had mold on them. There was a floral chemical smell in the room as if the try to hide the mildew smell. I did not get a refund. Totally unsatisfied. Do not book this place.
Stayed 1 night in May 2025

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be really nice two years ago, but has gone down hill really bad. I left a day early.
Stayed 5 nights in Mar 2025

6/10 Okay

Collin

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were big, beds super comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Just plain dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location no noise
Stayed 1 night in Oct 2024

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book a stay here.

It was horrible, room was very disgusting. Looked like it hasn’t been cleaned in months. I walked in looked around and walked right out.
Stayed 1 night in Feb 2025