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Aparthotel

Playa Maya Resorts

Property class: 3.5

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Photo gallery for Playa Maya Resorts

Water park - Playa Maya Resorts (Celestún)
Property grounds - Playa Maya Resorts (Celestún)
Interior entrance - Playa Maya Resorts (Celestún)
Interior entrance - Playa Maya Resorts (Celestún)
Property grounds - Playa Maya Resorts (Celestún)
Free cooked-to-order breakfast, a swim-up bar, and a beach bar are just a few of the amenities provided at Playa Maya Resorts. Free WiFi in public areas and a restaurant are available to all guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Family Room

  • Sleeps 7
  • 1 Double Bed and 1 Double Sofa Bed OR 2 King Beds and 1 Twin Bed

About the neighborhood

Located in Celestún, Playa Maya Resorts is near a private beach. Hacienda Real de Salinas is a local landmark, and the area's natural beauty can be seen at Ría Celestún Biosphere Reserve and Reserva de la Biosfera Ría Celestún. Visit our Celestún travel guide
View more Aparthotels in Mérida
Map
Road 12, 5000, Celestún, YUC, 97367

What's nearby

  • A large flock of flamingos in a shallow water body with trees in the background.
    Ría Celestún Biosphere Reserve
    1 min walk - 0.0 miles
  • Celestún Beach
    11 min drive - 4.5 miles
  • Reserva de la Biosfera Ría Celestún
    13 min drive - 5.5 miles
  • Hacienda Real de Salinas
    13 min drive - 5.5 miles
  • Celestún Main Park
    13 min drive - 5.7 miles

Getting around

  • Mérida International Airport (MID)
    88 min drive

Restaurants

  • Los Pampanos
    9 min drive
  • Restaurante Boquinetes Celestún
    9 min drive
  • El Lobo
    9 min drive
  • La Ramada De La Tía Candi
    9 min drive
  • Restaurante Zaxim
    3 min drive

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Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • 2 outdoor pools

Parking and transportation

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Stovetop

Dining

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A beach bar
  • A restaurant
  • A swim-up bar

Bedrooms

  • Single sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Work spaces

  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Services and conveniences

  • Blackout drapes
  • Limited housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Service animals are welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must follow local laws and visitor policies. This property does not allow weapons or smoking.

Frequently asked questions

Does Playa Maya Resorts have a pool?

Yes, this property has 2 outdoor pools.

How much is parking?

Self parking is free at this property.

What time is check-in at Playa Maya Resorts?

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Playa Maya Resorts?

Check-out is at noon.

Where is Playa Maya Resorts located?

Situated in Celestún, this aparthotel is steps from Ría Celestún Biosphere Reserve, and within 6 mi (10 km) of Celestún Beach and Reserva de la Biosfera Ría Celestún. Hacienda Real de Salinas and Celestún Main Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Maya Resorts Reviews

7.0

Good

7.0

Cleanliness

6.8

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 93 reviews
Rating 8 - Good. 31 out of 93 reviews
Rating 6 - Okay. 21 out of 93 reviews
Rating 4 - Poor. 17 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para desconectarte, muy buen servicio
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is older, not well maintained. The rooms do not lock properly, not secure at all. No TV. Poor to no internet service. The food was disappointing and expensive. Go into town to eat, I do not advise bringing food to cook in the units.
Stayed 2 nights in Mar 2020
Verified review

4/10 Poor

FLORENT

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel dans son jus. Aurait besoin d un rafraîchissement. Accueil juste correct. Chambre vieillotte, dépassée, cuisine inutilisable. Prix élevé par rapport au prix.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

christine

Liked: Staff & service
A revoir l'évacuation des eaux usées. ..car une odeur pestilentielle dans les chambres. ..à revoir aussi un traitement contre les moustiques car le soir venu impossible de dîner en terrasse. Par contre une plage magnifique et deserte avec un ponton de toute beauté
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, room comfort
We liked the place, except the beach, they need to do something about the flies because is very difficult to enjoy walking at the beach with bugs. The road needs to be fixed also, the villas as they called them, the bathroom faucet on the sink was not working at all, inconvenient. They have potential but it needs some TLC.
Stayed 4 nights in Oct 2019
Verified review

4/10 Poor

Ramiro

Disliked: Staff & service

Mal hotel

Es un hotel para que lleves tu comida, la comida del hotel es mala, de resorts solo tiene el nombre
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great Beach, ok hotel

We arrived to our room, only for it to have the ac and fan broken and got switched to a different room, that wasn’t prepared to have guests, so it was a little dirty. Place feels a little run down, but the staff are friendly. The only plus is the beach that is nice and isolated, making it great if you have kids and children.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

GERARDOC

Liked: Cleanliness, property conditions & facilities
Un autentico paraíso terrenal. Ubicado en el corazón de la reserva ecológica de Celestum, este bonito resort es el lugar ideal para descansar, despejar la mente y disfrutar del contacto máximo con la naturaleza. El mar es sorprendente, a tan solo unos pasos de tu habitación, encontraras la playa mas limpia, mas bella y disfrutable de toda la Peninsula Yucateca
Stayed 1 night in Aug 2019
Verified review

8/10 Good

OSITO

Liked: Cleanliness, staff & service, property conditions & facilities
La playa casi no tiene gente por lo que es increíble sentir que es solo tuya, en momentos solo eres tu y los animales (pelícanos, pajaros pequeños) e insectos. La piscina y áreas comunes bien cuidadas, los cuartos aunque en diseño iguales, son distintos en detalles como la sobre cama, el tipo de muebles que tienen, gavetas de cocina, o si tiene mosquiteros en la terraza o no. El personal es muy amable y servicial. Recomiendo llevar algo de alimentos para hacer alguna comida en el depto. (hay refrigerador, según el cuarto puede estar bien o no tanto) pues está a unos 4 km aprox del pueblo y el restaurante del hotel es un poco caro en mi opinión (el desayuno incluido es muy bueno, con jugo o café, fruta, huevos o crepas (depende del día lo que se ofrece) Solo hay que tener en cuenta que tanta naturaleza hace que haya insectos llevar repelente es obligatorio. Para nosotros es un lugar muy bonito que nos ha gustado visitar.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comodo y apacible

comodo y apacible
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Muy bonito lugar, un poco retirado. No hay internet y lo ofrecen. El restaurante es caro y malísima la comida. " Malísima y cara" Pero excelente lugar para estar con niños y familia. Precio accesible.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Norma Beatriz

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Mejorar Restaurante

El servicio de restaurante debe mejorar en la calidad de los alimentos y en la variedad del menú
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
buenas instalaciones, la pasamos muy bien, bonita alberca y playa. la habitación muy amplia. cabía mucha gente. pero el internet no servía, no hay tv en la habitación, tampoco conmutador. los precios del restaurante un poco elevados
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La comida no hay servicio no tiene. Antiedad no consigues ni un agua mineral y nada cercapara comprar
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó! La ubicación es espectacular. El hotel muy lindo y muy buena atención
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Love the natural setting! Sand and coconut trees right on the beach! Would like for the restaurant on site to accept credit cards. This info should be posted on website!
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Lo único malo es la limpieza y falta de mantenimiento
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Wilbert Francisco

Liked: Property conditions & facilities

El gas se terminó..la playa es hermosa/ f

Nos fue bien. Solo que el recepcionista no había verificado la confirmación en el correo .No sabía que habíamos realizado la reserva con uds.. tampoco nos llamaron para verificar .. el servicio de limpieza de cuartos es de cada 2 días / por lo cual no contamos con el ..
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities
No hacen limpieza y cuando la hacen es pésima. La ubicación es complicada para llegar pero el paraíso vale la pena.
Stayed 3 nights in Dec 2018
Verified review

2/10 Terrible

Genesis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastre

No pudimos hospedarnos porque no había nadie en la recepción. Ni un guardia, absolutamente nadie. Tuvimos que buscar otro alojamiento y esta ubicado super lejos del poblado. Por suerte el transporte nos esperó y pudimos volver en el mismo.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
THE POOL IS VERY GOOD, THE ROOM WAS BAD FRIGIDAIRE NOT WORK,
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Monchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No esperaba mucho y quede gratamente sorprendido, muy cómodas habitaciones, piscina inmejorable, playa hermosa el muelle, la atención, lo único que quedó a dever fue el restaurante sin ser malo, es ahí donde podrían mejorae, sin duda regreso.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Verified traveler

Traumhafte Lage

Die Anlage ist schön und der Strand einsam und nahezu unberührt. Das Personal war ausnahmslos freundlich und hilfsbereit. Der Pool ist groß und sauber. Die Gebäude haben schon bessere Zeiten gesehen, sind aber ok. Die Zimmer werden nur jeden zweiten Tag sauber gemacht, was kein Problem wäre, hätte man wenigstens einen Besen zur Hand um den Sand raus zu fegen. Keinerlei Garten/Strandmöbel am Haus. Die größte Katastrophe ist das Restaurant, es gab ungefähr gar nichts, also z.B. Keine Cola... nur Horchata zum Frühstück und die Rühreier angeblich nicht ohne Fleischeinlage.... das Ambiente, nicht vorhanden. Deshalb alles nur ok. Die Lage wie gesagt hervorragend !
Stayed 2 nights in Apr 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Hotel muy aislado con mal servicio.

El hotel esta a 7 kms. del pueblo de Celestun. La amabilidad no es una de las características del personal. El desayuno es horroroso. No limpiaron la habitación en los dos días que estuve.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

LUZ MERCEDES

Liked: Staff & service
Disliked: Property conditions & facilities
El cuarto que me asignaron no le habían hecho mantenimiento desde hace tiempo, la comida rica, el servicio muy atento a tus peticiones, pero no había ni toallas y las amenidades de muy baja calidad.