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Óntico Urban Design Hotel

4.0 star property
Hotel with a bar, a quick walk to Parque Santa Lucía

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Photo gallery for Óntico Urban Design Hotel

Relax in a cozy living area with a comfortable sofa and armchairs, perfect for work or leisure.
Work in comfort with a desk, computer, and seating area.
Enjoy a drink at the stylish bar, where you can relax and socialize with friends.
Relax in a spacious room with a large bed and a window offering a view of the outdoors.
Welcome to ONTICO, where a sleek reception area sets the tone for a stylish stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, Tempur-Pedic beds, individually furnished

Standard Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Tempur-Pedic bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, Tempur-Pedic beds, individually furnished

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, down comforters, Tempur-Pedic beds, individually furnished

Superior Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down comforters, Tempur-Pedic beds, individually furnished

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Tempur-Pedic bed
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 6 min walk - 0.4 miles
  • Mérida Cathedral - 10 min walk - 0.6 miles
  • Plaza Grande - 10 min walk - 0.6 miles
  • Yucatan International Convention Center - 3 min drive - 1.6 miles
  • U.S. Consulate Merida - 3 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪El Lagarto de Oro - ‬3 min walk
  • ‪Soco Mérida - ‬6 min walk
  • ‪La Bierhaus Centro - ‬5 min walk
  • ‪Bacab Cerveceria - ‬3 min walk
  • ‪Bar Flamel - ‬4 min walk

About this property

Óntico Urban Design Hotel

Upscale hotel near Parque Santa Lucía
Located close to Mérida Cathedral and Plaza Grande, Óntico Urban Design Hotel provides a library, a bar, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 1 meeting room
  • Concierge services, a computer station, and a 24-hour front desk
  • Coworking spaces, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with cable channels
  • Free tea bags/instant coffee, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 160 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Library

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 500 (one-way)
  • Nearby parking fee: MXN 160 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontico Urban Design
Óntico Urban Design Hotel Hotel
Óntico Urban Design Hotel Mérida
Óntico Urban Design Hotel Hotel Mérida

Frequently asked questions

Is Óntico Urban Design Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Óntico Urban Design Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Óntico Urban Design Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Óntico Urban Design Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies.

Where is Óntico Urban Design Hotel located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía, Mérida Cathedral, and Paseo de Montejo. Plaza Grande and Yucatan International Convention Center are also within 2 mi (3 km).

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Óntico Urban Design Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 164 reviews
Rating 8 - Good. 37 out of 164 reviews
Rating 6 - Okay. 8 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 2 out of 164 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andres Ramirez

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet place, walking distance to main square
Stayed 2 nights in Jul 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.
Stayed 1 night in May 2025

10/10 Excellent

RODRIGO GOMEZ

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Aksana

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, friendly staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It´s a great place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Letitia

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent. Staff was professional and very helpful.
Stayed 11 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very surprising little gem in Merida

The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch
Stayed 1 night in Jan 2025

10/10 Excellent

Raul Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. The property is located within walking distance.
Stayed 5 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Mérida

Very nice hotel. Superb front desk staff and housekeeping staff. Only complaint is that the water pressure surged and was hard to regulate water temperature in the shower.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything.
Stayed 7 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !!
Stayed 7 nights in Dec 2024

8/10 Good

Ilka

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to everything, staff very helpful and friendly.
Stayed 5 nights in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Staff is very kind helpful and friendly. High quality toiletries. Efficient AC. Would be nice to have a small fridge. Sometimes a little noisy during breakfast service. Would definitely stay again. Beautiful modern design. The huge tree in front was an excellent landmark for finding your way back to the Hotel. Only a few blocks away from Calle 47 a beautiful street with many restaurants to choose from.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Carlos

Liked: Staff & service, amenities, property conditions & facilities
Great location, excellent customer service
Stayed 3 nights in Feb 2023

10/10 Excellent

Courtenay

Liked: Staff & service, property conditions & facilities
This hotel is chic and comfortable. The location is walkable to many sites. We found the staff warm and welcoming, very helpful, and we loved the extra touches they provided. Wonderful experience, would definitely stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The location, the staff…I’d stay here again
Stayed 3 nights in Nov 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location no very modern hotel.
Stayed 3 nights in Nov 2022

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!! We stayed for 3 weeks and enjoyed every moment. Great location Amazing attentive staff Spacious rooms Comfortable beds Quality pillows, bedding & bathroom linens Hearty affordable breakfast After the military my career was in hospitality. I was a Chef in charge of numerous restaurants, bars, convention centers & catering for government offices. Event planner. I was also a nationally certified Food Safety Manager. I share that to say I have seen every aspect of hospitality in my career. It’s hard to impress me but Ontico did. Highly recommend & will definitely return.
Stayed 6 nights in Dec 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern little hotel in the center of the city

The hotel is small but fairly new, I loved the long table with a lot of space to put your things, the bathroom has double sinks and it was very modern. The only issue was the water pressure was weird, suddenly spiking as you showered so that made the bath a bit unpleasant. The staff is super friendly and helpful. Another small issue is that there is not many convenience stores nearby so you better get stuff ahead of time or get it delivered. The streets around are also not particularly nice to walk around.
Stayed 1 night in Nov 2024

10/10 Excellent

CLARE

Liked: Amenities
Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee.
Stayed 4 nights in May 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the center of the city and very close to many shops and restaurants. Just a few blocks. The staff was amazing, so helpful, and readily available. The rooms were comfortable. Very easy, relaxing place to stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel!
Stayed 2 nights in Dec 2024