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NH Collection Merida Paseo Montejo

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Outdoor pool - NH Collection Merida Paseo Montejo (Mérida)
Premium Room | Minibar, in-room safe, desk, iron/ironing board - NH Collection Merida Paseo Montejo (Mérida)
Lobby - NH Collection Merida Paseo Montejo (Mérida)
Exterior - NH Collection Merida Paseo Montejo (Mérida)
Daily buffet breakfast for a fee - NH Collection Merida Paseo Montejo (Mérida)
Luxury
4.0 star property
8.8

Excellent

Stylish sanctuary in Merida Centro

A rooftop pool offers relaxation with sweeping city views. The restaurant serves international cuisine while the central location puts you steps from Paseo Montejo's attractions. Attentive staff ensure comfort, from the fitness center to concierge services.

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

8.2 out of 10
Very good
(21 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Family Room (2 Adults + 2 Children)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (2 adults + 2 children)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (2 adults + 2 children)

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (3 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (3 adults + 1 child)

7.0 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Mérida, NH Collection Merida Paseo Montejo is in the business district. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. Visit our Mérida travel guide
Map
Calle 60 #346, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo
    Paseo de Montejo
    3 min walk - 0.2 miles
  • Casa Montes Molina Museum
    Casa Montes Molina Museum
    3 min walk - 0.2 miles
  • Close-up of palm tree on beach, Yucatan, Mexico
    Yucatan International Convention Center
    6 min walk - 0.4 miles
  • Paseo 60
    2 min walk - 0.1 miles
  • Monument to the Fatherland
    11 min walk - 0.6 miles

Getting around

  • Teya-Merida Station
    27 min drive
  • Mérida International Airport (MID)
    22 min drive

Restaurants

  • Regency Club
    3 min walk
  • Yerba Santa
    4 min walk
  • Starbucks
    5 min walk
  • Chili's Grill & Bar
    3 min walk
  • Viva Teya
    1 min walk

About this property

NH Collection Merida Paseo Montejo

Upscale hotel near Paseo de Montejo
Near Yucatan International Convention Center, NH Collection Merida Paseo Montejo provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Restaurante NH, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a bike on site, and express check-out
  • Express check-in, luggage storage, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 120 rooms feature comforts such as pillow menus and air conditioning, as well as perks like late night room service and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 485 to 535 for adults and USD 485 to 535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante NH

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 485 to 535 for adults, and USD 485 to 535 for children
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

NH Collection Merida Paseo Montejo Hotel
Collection Paseo Montejo Hotel
Collection Paseo Montejo
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida

Frequently asked questions

Does NH Collection Merida Paseo Montejo have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is NH Collection Merida Paseo Montejo pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at NH Collection Merida Paseo Montejo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Merida Paseo Montejo?

Check-out is at noon. Late check-out is available for USD 35 (subject to availability).

Where is NH Collection Merida Paseo Montejo located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Paseo 60 and Paseo de Montejo. Casa Montes Molina Museum and Yucatan International Convention Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Merida Paseo Montejo Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with incredible attitude, hotel close to everything
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Internet was great!! Breakfast was exceptional .The breakfast staff was excellant ,helpful, kind and very happy to help in any way they can.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great view from the room
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Excellent service and clean rooms - as always
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Joseph A

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and stay. Clean, well kept and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jesus Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Merida

Everything was perfect, the people at the front desk were so kind and answered all my questions.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and courteous, the breakfast was pretty good for the price, and the location was excellent and super convenient for exploring Mérida. Our only real complaint is that the roof pool area didn’t look like the pictures and the hotel in general looked a bit rundown and in need of cleaning/maintenance. Nothing extreme and we still enjoyed our stay, but it is disappointing when photos of a property are a bit deceiving.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff, the breakfast buffet is very well served with a different options and native food options.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the pool cleanliness The quiet space i had.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jovita Cardoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location I would definitely stay there again
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great atention and pet friendly, nice people, good breakfast.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits very close to the beautiful Paseo Montejo and we were able to walk to all the beautiful museums, plazas and churches. The breakfast provided delicious options and the staff was very friendly. If I could get back to Merida I would select this hotel again.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Noe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great area, nice and clean very convenient and safe
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: walking distance to Paseo Montejo, restaurants downstairs, Ado & Turibus stop downstairs. Clean property, friendly staff, comfortable beds, definitely will return there on the next trip to Merida.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, staff was so kind and helpful!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Gerardo de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wide recomendation.

Excellent hotel. Good service.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Close to many restaurants and sites. Floors in our room were very dirty
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Larry

Liked: Cleanliness, staff & service, amenities
The staff were very nice and welcoming. Our bathroom sink faucet leaked causing water to puddle on the floor. Late night noise from activities being held at nearby facilities and the Mercado plaza were annoying.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is very clean and nice, however they have the worse service ever, which made the experience a really bad one. They gave us a two beds room when we paid for a King and to give us the right one they took over an hour and we lost our dinner reservations and a wedding rehearsal dinner. Once we were in the right room some people were trying to come into our room and turns out they were given THE SAME ROOM! Just a terrible experience. And then we were trying to rest and housekeeping where super loud slamming the doors and all their cleaning supplies since 7:00 am. Just terrible.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property is not well kept. There’s a general sense of poor maintenance and lack of cleanliness. There’s a shopping center on the ground floor that held a loud music concert on a Thursday until 11pm making it impossible to relax in my 4th floor room facing the shopping center courtyard. The staff did accommodate me the next day and changed me to a street facing room that reduced the noise coming from the shopping center’s music stage.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visiting the Yucatan

The staff couldn’t have been more accommodating. Despite my non-existent Spanish language, the patience, kindness and warm interactions for support and assistance from the reception, to the restaurant and kitchen, my stay was very memorable. My arrival and check-in was seamless. I had booked through hotels.com and didn’t realize that it included the buffet breakfast which included a wide variety of local and traditional American breakfast items. My room was very clean and comfortable with strong air conditioning to counteract my slow adaptation to the hot and humid days of the Yucatan. On my departure, my flight was very early, and the kitchen and reception staff thoughtfully curated a healthy fresh fruit breakfast for me to take away which was such a blessing, given the time restrictions when dashing for your flight back home. Everyone from soup to nuts at the NH Collection Merida Paseo Montejo was absolutely stellar, kind and top notch hospitable. The central location of the hotel was also key to access lots of local eats. Highly recommended!!!
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Good afternoon: This email is more for the management; your reception staff was attentive on the night shift; security is very friendly and is aware of everything; however, the ceilings in the room were very deplorable, the television service, iron did not work; the bathroom in the shower was dirty in the showers; towels were missing and therefore I had to ask; they have only one trash can in the bathroom; it does not have a bipedal for the suitcases; in the hallway they have dehumidifiers but they are already full, I saw that when I arrived and left that it was more than 8 hours with the same humidity; the parking lot is safer but they should provide more detailed information so I can leave and not waste time going and coming back; one of the pillows still had hair on it that was not mine, it belonged to a woman because I do not have hair, thank you; ahhh the amenities of the coffee or coffee maker were dirty and dusty; very important, I wanted to go to the pool and I found the surprise that it was empty and out of use; The gym is very well equipped for a very small space. I want to express this because of the location, security and the employees who are doing their job. However, management should be more aware of all these details. I thought about staying another day at the beginning but decided to go to another hotel. I hope they can improve these deficiencies. Bless day.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2025