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NH Collection Merida Paseo Montejo

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for NH Collection Merida Paseo Montejo

Outdoor pool
Daily buffet breakfast for a fee
Lobby
1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Adults + 1 Child)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 2 Children)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Superior Room (3 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Room (3 adults + 1 child)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 adults + 2 children)

1 bedroom, minibar, in-room safe, desk

Superior Room (2 adults + 2 children)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Calle 60 #346, Mérida, YUC, 97000

What's nearby

  • Paseo 60 - 2 min walk - 0.1 miles
  • Paseo de Montejo - 3 min walk - 0.2 miles
  • Yucatan International Convention Center - 6 min walk - 0.4 miles
  • U.S. Consulate Merida - 8 min walk - 0.5 miles
  • Mérida Cathedral - 2 min drive - 1.2 miles

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬1 min walk
  • ‪Regency Club - ‬3 min walk
  • ‪La Exquina - ‬3 min walk
  • ‪Crabster - ‬1 min walk

About this property

NH Collection Merida Paseo Montejo

Upscale eco-certified hotel near Paseo de Montejo
A rooftop terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at NH Collection Merida Paseo Montejo. The on-site restaurant, Restaurante NH, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 120 rooms feature comforts such as pillow menus and air conditioning, as well as perks like late night room service and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante NH

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

NH Collection Merida Paseo Montejo Hotel
Collection Paseo Montejo Hotel
Collection Paseo Montejo
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida

Frequently asked questions

Does NH Collection Merida Paseo Montejo have a pool?

Yes, this property has an outdoor pool.

Is NH Collection Merida Paseo Montejo pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Merida Paseo Montejo?

Self parking is free at this property.

What time is check-in at NH Collection Merida Paseo Montejo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Merida Paseo Montejo?

Check-out is at noon. Late check-out is available for USD 35 (subject to availability).

Where is NH Collection Merida Paseo Montejo located?

Located in Mérida Centro, this eco-certified hotel is within a 10-minute walk of Paseo 60 and Paseo de Montejo. Casa Montes Molina Museum and Yucatan International Convention Center are also within 10 minutes.

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NH Collection Merida Paseo Montejo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 895 reviews
Rating 8 - Good. 194 out of 895 reviews
Rating 6 - Okay. 96 out of 895 reviews
Rating 4 - Poor. 39 out of 895 reviews
Rating 2 - Terrible. 37 out of 895 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Azarhely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff, the breakfast buffet is very well served with a different options and native food options.
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits very close to the beautiful Paseo Montejo and we were able to walk to all the beautiful museums, plazas and churches. The breakfast provided delicious options and the staff was very friendly. If I could get back to Merida I would select this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jovita Cardoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location I would definitely stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great atention and pet friendly, nice people, good breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2025

6/10 Okay

Noe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great area, nice and clean very convenient and safe
Stayed 5 nights in Nov 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: walking distance to Paseo Montejo, restaurants downstairs, Ado & Turibus stop downstairs. Clean property, friendly staff, comfortable beds, definitely will return there on the next trip to Merida.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, staff was so kind and helpful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Celia Estrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the venue I was attending With restaurants around area
Stayed 3 nights in Nov 2024

6/10 Okay

Nicholas

Liked: Staff & service, amenities, property conditions & facilities
Close to many restaurants and sites. Floors in our room were very dirty
Stayed 1 night in Jan 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

The services and accommodations where great…
Stayed 5 nights in Oct 2024

10/10 Excellent

Gerardo de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wide recomendation.

Excellent hotel. Good service.
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good. We bought clients to visit our offices in Merida and staying at NH Collection was an excellent choice.
Stayed 3 nights in Oct 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service, amenities
The staff were very nice and welcoming. Our bathroom sink faucet leaked causing water to puddle on the floor. Late night noise from activities being held at nearby facilities and the Mercado plaza were annoying.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent service was great. Food options were fantastic.
Stayed 1 night in May 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect accommodation experience 。
Stayed 2 nights in May 2024

4/10 Poor

carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid staying in

The worst NH experience I had, no signs to park, dirty room, almost couldn’t sleep with my nose blocked of allergy. As a frequent customer of NH in Europe I was negatively surprise by the poor service and lack of cleaning of the room.
Stayed 1 night in Dec 2024

6/10 Okay

EDUARDO

Liked: Staff & service
Bathrooms too small and smelly No hot water on occasions
Stayed 6 nights in Nov 2024

10/10 Excellent

Izabel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The pool and that view were amazing! Very few towels at the pool side for use.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH is a nice hotel at two corners of the Paseo Montejo. We did not try the breakfast/restaurant because there are plenty upscale restaurants available just down the elevator. The staff was very friendly and watching the sunset from the pool on the rooftop is an amazing experience. Highly recommendable!

2/10 Terrible

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff service is terrible
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property is not well kept. There’s a general sense of poor maintenance and lack of cleanliness. There’s a shopping center on the ground floor that held a loud music concert on a Thursday until 11pm making it impossible to relax in my 4th floor room facing the shopping center courtyard. The staff did accommodate me the next day and changed me to a street facing room that reduced the noise coming from the shopping center’s music stage.
Stayed 3 nights in Aug 2024

6/10 Okay

Jorge

Disliked: Cleanliness, amenities
The rooms had an strong musky smell due to the HVAC system we ask to be transferred to other room because the smell but still the same unfortunately the glass windows can’t be opened so no fresh air can come into the room
Stayed 3 nights in May 2024

4/10 Poor

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Good afternoon: This email is more for the management; your reception staff was attentive on the night shift; security is very friendly and is aware of everything; however, the ceilings in the room were very deplorable, the television service, iron did not work; the bathroom in the shower was dirty in the showers; towels were missing and therefore I had to ask; they have only one trash can in the bathroom; it does not have a bipedal for the suitcases; in the hallway they have dehumidifiers but they are already full, I saw that when I arrived and left that it was more than 8 hours with the same humidity; the parking lot is safer but they should provide more detailed information so I can leave and not waste time going and coming back; one of the pillows still had hair on it that was not mine, it belonged to a woman because I do not have hair, thank you; ahhh the amenities of the coffee or coffee maker were dirty and dusty; very important, I wanted to go to the pool and I found the surprise that it was empty and out of use; The gym is very well equipped for a very small space. I want to express this because of the location, security and the employees who are doing their job. However, management should be more aware of all these details. I thought about staying another day at the beginning but decided to go to another hotel. I hope they can improve these deficiencies. Bless day.
Stayed 1 night in Dec 2024