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Merida Santiago Hotel Boutique

4.0 star property
Merida Santiago Hotel Boutique offers a peaceful escape with spa treatments, nearby attractions, and thoughtful amenities in the heart of Merida

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Photo gallery for Merida Santiago Hotel Boutique

Exterior - Merida Santiago Hotel Boutique (Mérida)
Interior entrance - Merida Santiago Hotel Boutique (Mérida)
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers - Merida Santiago Hotel Boutique (Mérida)
Interior - Merida Santiago Hotel Boutique (Mérida)
Pool views - Merida Santiago Hotel Boutique (Mérida)
Travelers find this tranquil retreat steps from Plaza Grande and Casa Frederick Catherwood. Enjoy a poolside bar, daily complimentary manager's reception, local dishes at Sharing Traditions, rejuvenating facials and massages, on-site shopping, and high-speed WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Pool View

Superior Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

Superior Suite, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

Superior Suite, 1 King Bed, Terrace, Pool View | Courtyard view

Superior Suite, 1 King Bed, Terrace, Pool View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

Suite, 2 Queen Beds, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Jetted Tub, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Mérida Centro, a neighborhood in Mérida, Merida Santiago Hotel Boutique is near the airport. Parque Zoológico del Centenario and Plaza Grande are notable landmarks, and the area's natural beauty can be seen at Santiago Park and Remate de Paseo Montejo. Casa Frederick Catherwood and Merida English Library are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing. Visit our Mérida travel guide
Map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000

What's nearby

  • Plaza Grande showing signage and a park
    Plaza Grande
    14 min walk - 0.8 miles
  • Merida Cathedral which includes heritage architecture and night scenes
    Mérida Cathedral
    14 min walk - 0.8 miles
  • Santiago Park
    5 min walk - 0.3 miles
  • Parque Zoológico del Centenario
    13 min walk - 0.7 miles
  • US Visa Applicant Service Center
    16 min walk - 0.9 miles

Getting around

  • Teya-Merida Station
    30 min drive
  • Mérida International Airport (MID)
    13 min drive

Restaurants

  • Taquería La Lupita
    4 min walk
  • El Gran Santiago
    8 min walk
  • El Cardenal
    8 min walk
  • Placer & delirio
    3 min walk
  • maíz, canela y cilantro
    7 min walk

About this property

Merida Santiago Hotel Boutique

Upscale hotel near Parque Zoológico del Centenario
Located close to Casa Frederick Catherwood and Santiago Park, Merida Santiago Hotel Boutique provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to spa services, such as a deep-tissue massage, a facial, or a manicure/pedicure. The on-site restaurant, Sharing Traditions, features a poolside location. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Coffee/tea in the lobby, a front-desk safe, and multilingual staff
  • A reception hall, a water dispenser, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sharing Traditions

Things to do

  • Designer stores
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Built in 1920
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per day, plus a deposit of MXN 2500 per day
1 total (up to 13 lbs per pet)
Food and water bowls are available

Children and extra beds

Children younger than 6 are not allowed at this adults-only property; all guests 6 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 10 to 20 per person
  • Airport shuttle fee: MXN 44 per vehicle
  • Pet deposit: MXN 2500 per day
  • Pet fee: MXN 300 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Children under 6 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Merida Santiago
Merida Santiago
Merida Santiago Boutique
Santiago Hotel Boutique
Santiago Boutique
Merida Santiago Merida
Merida Santiago Hotel Boutique Hotel
Merida Santiago Hotel Boutique Mérida
Merida Santiago Hotel Boutique Hotel Mérida

Frequently asked questions

Does Merida Santiago Hotel Boutique have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Merida Santiago Hotel Boutique pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 13 lbs per pet. There's a deposit of MXN 2500 per day and a fee of MXN 300 per pet, per day.

How much is parking?

There is free parking nearby.

What time is check-in at Merida Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Merida Santiago Hotel Boutique?

Check-out is at noon.

Does Merida Santiago Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 44 per vehicle applies.

Where is Merida Santiago Hotel Boutique located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Casa Frederick Catherwood and Santiago Park. Merida English Library and Parque Zoológico del Centenario are also within 15 minutes.

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Reviews

Merida Santiago Hotel Boutique Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 153 out of 163 reviews
Rating 8 - Good. 9 out of 163 reviews
Rating 6 - Okay. 0 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 0 out of 163 reviews

Reviews

10/10 Excellent

eumi

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Merida Santiago Hotel Boutique. The staff are amazing, the room is immaculate, the restaurant serves delicious food, and the vibe is welcoming and laid back. We liked the location- away from the center but within walking distance to everything. Would definitely stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheward

Liked: Cleanliness, amenities, property conditions & facilities
The Boutique Hotel Santiago is amazing. Everyone is always so welcoming and helpful. The room was perfect! Very clean and well supplied with more than we could ask for. We will be back for another stay and for many future meals at their Johannes Restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and clean. Everyone was very helpful and friendly!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and friendly! We felt at home and so pleased with everything! Definitely going back again some day!
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel wasn’t our plan, but fortunately was just around the corner from the VRBO property we had booked and which turned out to not to be habitable because of some technical problems. The owners were very nice and very helpful to us during the four days we stayed there. The restaurant was excellent and the margarita they made was the best one I had in Mexico. From this location we were pleased to find eminently walkable streets and lots of dining and shopping options. It was quite close to the zoo as well (an amazing zoo, by the way).
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
Stayed 5 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, great food and friendly and efficient staff. Highly recommend.
Stayed 9 nights in Dec 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities
good Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Stayed 1 night in Feb 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Stayed 4 nights in Oct 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dorte-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super behageligt hotel

Fantastisk oase i byen med søde værter og personale. Kan varmt anbefales.
Stayed 3 nights in Feb 2023

10/10 Excellent

Atzela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a piece of paradise in the middle of Merida. The bed and pillows were comfortable. The towels were plush, plenty of fresh drinking water. Breakfast was EXCELLENT. The only negative comment I have is about the air conditioning in the room. When we checked in, the room was on fire. And the bathroom was like a sauna. It was 37 degrees Celsius outside and they had left the window open causing the room to heat up even more. We turned on the air conditioning but it took a long time to cool down the room. The bathroom does NOT have an air vent so it stays warm all day and all night. It has a ceiling fan but it is NOT enough. When we would leave during the day, the hotel would turn off our air. For the price we paid, I expected to have a cool room waiting for me, not a sauna. This was very frustrating.
Stayed 3 nights in May 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, so helpful, and readily available. The rooms were comfortable and spacious. The breakfast and regular menu were delicious. Very easy, relaxing place to stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

PIERRE-ANNE

Liked: Cleanliness, staff & service, property conditions & facilities

Bel établissement

Superbe hôtel avec de belles prestations, un personnel au top (mention speciale à Carlos et à la chef de cuisine). Malheureusement, chambre mal insonorisée et au rez de chaussé donc reveillés très tôt
Stayed 2 nights in Dec 2021

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do appreciate all the care and attention I received along with my wife from the owner of the hotel and his staff during my stay. It’s a family atmosphere coupled with all modern amenities and very caring well trained staff. The location is very good where one can walk to Santiago park or the Plaza.
Stayed 3 nights in Dec 2021

10/10 Excellent

LUIS RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaca la amabilidad de todo el personal y la comida buenísima, las instalaciones están bien acondicionadas para una estancia agradable. La ubicación es el único con que vi,
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everyone was very helpful and attentive. The owners take great pride on taking care of the property and the guests. The location was also great for exploring the historical district, drive to Mayan ruins, or visit cenotes. We really enjoyed our stay, and it was great supporting local business owners.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the little details are so well thought out and addressed at this wonderful boutique hotel. The staff are all amazingly helpful and courteous, and the food is absolutely wonderful. I can see why it is rated by guests in the top 3 in Merida.
Stayed 2 nights in Mar 2021

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente quedate aquí

Ha sido un gusto y placer estar en este hotel, es como llegar a casa, tienen todo perfectamente organizado, increible, el Precio que no es caro, vale muchsisimo la pena, te recomiendo sin duda quedarte , todo nuevo cuidado . Atenciòn de gran turismo felicitaciones a los dueños... que ademas te atienden ellos mismos !!!!
Stayed 1 night in Jan 2021