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ibis Merida

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Breakfast, lunch, dinner served; Regional cuisine
Exterior
Double Room, 2 Double Beds | Bathroom | Eco-friendly toiletries, hair dryer, towels
Breakfast, lunch, dinner served; Regional cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
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About the neighborhood

Map
Calle 58-A 495, Mérida, YUC, 97000

What's nearby

  • U.S. Consulate Merida - 3 min walk - 0.2 miles
  • Yucatan International Convention Center - 5 min walk - 0.3 miles
  • Mérida Cathedral - 3 min drive - 1.4 miles
  • Plaza Grande - 3 min drive - 1.6 miles
  • Plaza Altabrisa - 7 min drive - 3.6 miles

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 23 min drive

Restaurants

  • ‪Papillon - ‬5 min walk
  • ‪La Pigua Restaurante - ‬8 min walk
  • ‪Las Jirafas - ‬5 min walk
  • ‪Restaurante Emplumado - ‬2 min walk
  • ‪Loncheria Ma. Elena - ‬4 min walk

About this property

ibis Merida

Eco-certified hotel near Yucatan International Convention Center
Located close to U.S. Consulate Merida and Mérida Cathedral, ibis Merida provides a terrace, a garden, and dry cleaning/laundry services. The on-site Regional cuisine brasserie, Pasta and Grill, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a vegetable garden
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Plasma TVs with cable channels
  • Daily housekeeping, desks, and desk chairs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 249 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pasta and Grill

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 249 for adults and MXN 120 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Hotel Merida
Ibis Merida
ibis Merida Hotel
ibis Merida Hotel
ibis Merida Mérida
ibis Merida Hotel Mérida

Frequently asked questions

Is ibis Merida pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night.

How much is parking at ibis Merida?

Self parking is free at this property.

What time is check-in at ibis Merida?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Merida?

Check-out is at noon.

Where is ibis Merida located?

Located in Mérida Centro, this eco-certified hotel is within a 10-minute walk of Yucatan International Convention Center and U.S. Consulate Merida. Mérida Cathedral and Plaza Grande are also within 2 mi (3 km).

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ibis Merida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

EXCELENTE HOTEL
Stayed 2 nights in Mar 2025

10/10

I liked this hotel! The room was small, but the low price compensated for this. The staff was friendly, there were no issues with parking, and the place was safe and quiet, which is nice since I'm a little weary after a long day. The area is nice too, with shops and restaurants within walking distance. I am delighted and would stay here again.
Stayed 2 nights in Feb 2025

10/10

Very clean love buffet
Stayed 1 night in Mar 2025

10/10

We had a great stay at the ibis as always. The location in Merida is central to shopping and restaurants.
Stayed 4 nights in Nov 2024

8/10

Friendly staff and great location!
Stayed 4 nights in Sep 2024

10/10

Excellent location accessible to Paseo Montejo and Monument to La Patria
Stayed 5 nights in Oct 2024

6/10

.
Stayed 1 night in Jan 2025

10/10

The hotel was centrally located near Paseo de Montejo, less than 5 min walking to Fiesta Americana where you can rent a car from many car rental companies in there. It is a beautiful neighborhood.
Stayed 5 nights in Jan 2025

10/10

.
Stayed 1 night in Mar 2025

8/10

.
Stayed 1 night in Apr 2025

10/10

Extended an additional day. I would recommend this hotel.
Stayed 1 night in Jan 2025

10/10

Thanks
Stayed 2 nights in Feb 2025

10/10

.
Stayed 2 nights in Mar 2025

10/10

All excellent
Stayed 3 nights in Nov 2024

8/10

Nice hotel. Good amenities. I wish the beds were softer and I wish there were more outlets in the room. I would recommend it if you don’t have a lot of things to plug in to charge.
Stayed 2 nights in Dec 2024

4/10

This is more like a business hotel, but it doesn't have a pool, well, not even a partner in Progreso in case you want to go to the beach, I was willing to pay
Stayed 2 nights in Nov 2024

6/10

It’s a decent hotel. Not great and not bad. I’ve stayed at IBIS hotels all over the world and this is probably the most underwhelming one. There are better hotels with much nicer staff & more amenities for the same price in town. With so much competition you would think staff would be more hospitable. Again not great nor terrible. Just meh
Stayed 5 nights in Feb 2025

8/10

Basica
Stayed 1 night in Nov 2024

8/10

The room was too spare of anything other than the bed. I felt like I was in a barrack. N9 wall decorations or anything.
Stayed 4 nights in Nov 2024

8/10

A bit far from center. But it’s a nice hotel to stay. Airport shuttle bus stop about 8mins walk.
Stayed 3 nights in Aug 2024

10/10

All good
Stayed 2 nights in Nov 2024

10/10

Property does not have a swimming pool
Stayed 4 nights in Nov 2024

6/10

My 3rd stay here but different experience. Staff was not welcoming. Front desk staff did not seem happy to be working today. We arrived at noon knowing checkin was at 3pm. Nothing we could do about our arrival time. This is the first time I’ve experienced staff wait until the stated checkin time. They stated they did not know when a room would be ready. 3 hours later a young lady stepped from behind the front desk with a huge stack of room keys and started to pass them out to several people waiting patiently. I’ve stayed at Ibis in Malaysia, Thailand, Philippines and now a couple of times in Mexico and this is the first time I’ve seen this. Add to the staff not being friendly or welcoming…I’m disappointed. I stayed here during the holidays when it was very busy & hectic and staff handled it with warm smiles & grace. But new staff and poor customer service today. Let’s hope this stay gets better
Stayed 1 night in Jan 2025

10/10

Todo excelente de primera
Stayed 9 nights in May 2025

10/10

Xc
Stayed 1 night in May 2025