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AKEN Mind Mérida Hotel

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

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Photo gallery for AKEN Mind Mérida Hotel

Front of property
Restaurant
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Handicap

In-room safe, desk, laptop workspace, blackout drapes

Superior Handicap

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Local meal delivery service
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
Hair dryer
Rainfall showerhead
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, laptop workspace, blackout drapes

Signature Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Local meal delivery service
Digital channels
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Plus

In-room safe, desk, laptop workspace, blackout drapes

Superior Plus

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Local meal delivery service
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 miles
  • Yucatán Siglo XXI Convention Center - 3 min drive - 1.6 miles
  • Great Museum of the Maya World - 3 min drive - 2.0 miles
  • Yucatan International Convention Center - 4 min drive - 2.6 miles
  • Plaza Altabrisa - 5 min drive - 2.8 miles

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Sanbravo - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk
  • ‪La Tratto Península - ‬2 min walk
  • ‪Little Caesars - ‬5 min walk

About this property

AKEN Mind Mérida Hotel

Luxury hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, AKEN Mind Mérida Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), local meal delivery service, and a TV in the lobby
  • A porter/bellhop, a banquet hall, and smoke-free premises
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and offices.
Extra amenities include:
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, daily housekeeping, and offices

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (3,789 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does AKEN Mind Mérida Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is AKEN Mind Mérida Hotel pet-friendly?

Yes, AKEN Mind Mérida Hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 800 per pet, per night. Service animals are exempt from fees.

How much is parking at AKEN Mind Mérida Hotel ?

Self parking is free at this property.

What time is check-in at AKEN Mind Mérida Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AKEN Mind Mérida Hotel ?

Check-out is at noon.

Where is AKEN Mind Mérida Hotel located?

Located in Colonia Campestre, this luxury hotel is 0.1 mi (0.1 km) from Paseo de Montejo and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

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AKEN Mind Mérida Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 336 reviews
Rating 8 - Good. 50 out of 336 reviews
Rating 6 - Okay. 18 out of 336 reviews
Rating 4 - Poor. 8 out of 336 reviews
Rating 2 - Terrible. 11 out of 336 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice, perfect. New, just like the photos and room service had vegan options
Stayed 1 night in Feb 2025

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers at the restaurant during breakfast were so great, friendly and gave us awesome suggestions for where to visit while we were in Merida. Great people.
Stayed 6 nights in Jan 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Safana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed! Great hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and New but Not a sound proof - you can listen traffic and bars late night
Stayed 6 nights in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple retreat

The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Julen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Stayed 2 nights in Nov 2024

8/10 Good

Catherine Elizabeth

Liked: Cleanliness, staff & service
Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sören

Very nice staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and enjoy it every single time.
Stayed 1 night in Sep 2023