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Hyatt Regency Merida Hotel

4.0 star property
Eco-certified hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, sun loungers
Aerial view
2 restaurants, breakfast served
Serves lunch and happy hour
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Room, 2 Double Beds

Minibar, in-room safe, individually furnished, desk

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

Minibar, in-room safe, individually furnished, desk

Guest Room, Double Room

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Minibar, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | Minibar, in-room safe, individually furnished, desk

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000

What's nearby

  • Paseo 60 - 2 min walk - 0.1 miles
  • Yucatan International Convention Center - 3 min walk - 0.2 miles
  • Paseo de Montejo - 3 min walk - 0.2 miles
  • U.S. Consulate Merida - 5 min walk - 0.3 miles
  • Mérida Cathedral - 3 min drive - 1.4 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 21 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬2 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪La Exquina - ‬5 min walk
  • ‪Crabster - ‬2 min walk

About this property

Hyatt Regency Merida Hotel

Upscale eco-certified hotel near Yucatan International Convention Center
Located close to La Plancha Park and Mérida Cathedral, Hyatt Regency Merida Hotel provides a poolside bar, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • An elevator, multilingual staff, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 286 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with hair dryers and shampoo
  • Separate sitting areas, premium channels, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (9,149 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Frequently asked questions

Does Hyatt Regency Merida Hotel have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Regency Merida Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of MXN 1200 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Merida Hotel?

Self parking is free at this property.

What time is check-in at Hyatt Regency Merida Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Merida Hotel?

Check-out is at noon.

Where is Hyatt Regency Merida Hotel located?

Located in Mérida Centro, this eco-certified hotel is within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. La Plancha Park and Mérida Cathedral are also within 2 mi (3 km).

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Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 41 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

The hotel location is perfect, the attention from all personnel was incredible, the installations gorgeous and the breakfast buffet unbelievable.
Stayed 2 nights in Jun 2025

10/10

great place for family
Stayed 2 nights in Apr 2025

8/10

Enjoyed my stay
Stayed 1 night in Mar 2025

10/10

I always enjoy my stay at the Hyatt!
Stayed 1 night in Apr 2025

10/10

Excelente
Stayed 4 nights in Jun 2025

10/10

Great location!
Stayed 3 nights in Mar 2025

10/10

Great place, wonderful pool area and great morning brunch.
Stayed 6 nights in Mar 2025

10/10

Staff was great and lounge staff was also great
Stayed 8 nights in Apr 2025

6/10

Very good location in down town very safe area an beautifull town
Stayed 7 nights in Mar 2025

10/10

Excellent services
Stayed 1 night in Jan 2025

10/10

This hotel is in an ideal lo ation, the staff is superb and I had a great stay in Merida. I will definitely return.
Stayed 7 nights in Apr 2025

10/10

Great stay
Stayed 1 night in Dec 2024

10/10

Very convenient if you are traveling to paseo montejo
Stayed 2 nights in Apr 2025

10/10

Location and Food was great
Stayed 4 nights in Sep 2024

6/10

The hotel and personel were outstanding. The problem was the unrully kids that invaded our floor until after midnight screaming and running through the halls after numerous calls over a two day period they tried to contain the kids. Not much was done we'll check next time before we book.
Stayed 6 nights in Jun 2025

10/10

Great location
Stayed 3 nights in Nov 2024

6/10

X
Stayed 1 night in Feb 2025

10/10

Very nice hotel with convenient access to tourist spots in Mérida
Stayed 2 nights in Oct 2024

10/10

Excelente
Stayed 3 nights in Mar 2025

10/10

It was about a 20 minute walk to the Cathedral, and many shops and restaurants. Shopping centers in front and back of hotel. I drove from Cancun and getting to the hotel was a little tricky. The colonial buildings and houses were amazing in downtown centro Merida overall it was wonderful, also drove to Progresso which was only about 45 minutes away, wonderful beach and food.
Stayed 2 nights in Apr 2025

10/10

Very clean and excellent staff
Stayed 8 nights in Oct 2024

8/10

Rooms look tired and dull. AC in club room was incredibly noisy. I had to turn it off to video call. Service in the club room was lacking. Service in Italian restaurant extremely slow. Service in rest of the hotel was amazing, especially breakfast restaurant.
Stayed 2 nights in Jun 2025

10/10

I stated at Hyatt Regency for four nights recently. It is a fabulous hotel- and although not centrally located- its approx 20 minute walk to the center; it is easy to access with uber and bus transportation. The Regency staff will greet you with a smile; they remember you and accommodate guests at every opportunity. I received an upgrade without asking. The rooms are spacious with wide views to see sparkling meridian lights the higher u are. The breakfast buffet is scrumptious with a blend of Yucatan and traditional foods. Yummy! The location is close to many restaurants, and a wide selection of international tastes. I look forward to a return!
Stayed 4 nights in Jun 2025

6/10

The room was so dirty. I took many pictures and showed it to the front desk person. They were nice and gave me another room but this stay left me with a bitter taste... I also try to make reservations at the famous restaurant Le petit chef and they could not accomodate me...
Stayed 2 nights in Jun 2025

8/10

Very nice hotel … Spa is the only thing I missed
Stayed 3 nights in Nov 2024