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Hyatt Place Merida/Via Montejo

2.5 star property

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Restaurant - Hyatt Place Merida/Via Montejo (Mérida)
Lobby - Hyatt Place Merida/Via Montejo (Mérida)
Outdoor pool - Hyatt Place Merida/Via Montejo (Mérida)
Restaurant - Hyatt Place Merida/Via Montejo (Mérida)
Lobby - Hyatt Place Merida/Via Montejo (Mérida)
Located close to U.S. Consulate General Mérida and The Harbor Lifestyle Mall, Hyatt Place Merida/Via Montejo provides a free breakfast buffet, a coffee shop/cafe, and a 24-hour gym. Free in-room WiFi and a restaurant are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Roll-in Shower

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Room (2 Queen Beds, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds)

In-room safe, blackout drapes, free WiFi, bed sheets

Room (2 Queen Beds)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (2 Queen Beds)

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room (2 Queen Beds)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Zona Industrial, a neighborhood in Mérida, Hyatt Place Merida/Via Montejo is near the airport. Paseo de Montejo is a notable landmark, and travelers looking to shop may want to visit The Harbor Lifestyle Mall and Plaza Galerias Mall. U.S. Consulate General Mérida and Yucatán Siglo XXI Convention Center are two other places to visit that come recommended. Visit our Mérida travel guide
Map
Calle 60 Av Prolongacion Paseo de Montejo no 1, Colonia Via Montejo, Mérida, YUC, 97180

What's nearby

  • Paseo de Montejo
    Paseo de Montejo
    3 min drive - 1.4 miles
  • The Harbor Lifestyle Mall
    2 min walk - 0.1 miles
  • U.S. Consulate General Mérida
    2 min walk - 0.1 miles
  • Plaza Galerias Mall
    10 min walk - 0.6 miles
  • Yucatán Siglo XXI Convention Center
    19 min walk - 1.1 miles

Getting around

  • Teya-Merida Station
    28 min drive
  • Mérida International Airport (MID)
    29 min drive

Restaurants

  • Chili's Grill & Bar
    12 min walk
  • Texas Roadhouse
    6 min walk
  • McDonald's
    15 min walk
  • Starbucks
    3 min walk
  • Popeyes Louisiana Chicken
    2 min drive

About this property

Hyatt Place Merida/Via Montejo

Hotel near The Harbor Lifestyle Mall
Located close to U.S. Consulate General Mérida and Plaza Galerias Mall, Hyatt Place Merida/Via Montejo provides a free breakfast buffet, a coffee shop/cafe, and a 24-hour gym. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Meeting rooms
Room features
All 142 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Tubs or showers, hair dryers, and toilet paper
  • 55-inch LCD TVs with cable channels
  • Mini fridges, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does Hyatt Place Merida/Via Montejo have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Place Merida/Via Montejo pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Merida/Via Montejo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Merida/Via Montejo?

Check-out is at noon.

Where is Hyatt Place Merida/Via Montejo located?

Located in Zona Industrial, this hotel is within a 5-minute walk of The Harbor Lifestyle Mall and U.S. Consulate General Mérida. Plaza Galerias Mall and Yucatán Siglo XXI Convention Center are also within 1 mi (2 km).

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Reviews

Hyatt Place Merida/Via Montejo Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 138 out of 183 reviews
Rating 8 - Good. 26 out of 183 reviews
Rating 6 - Okay. 13 out of 183 reviews
Rating 4 - Poor. 3 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

Reviews

Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Norma Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, seems like new. A lot of fruits on the breakfast. We would like to have better coffee but it’s not so important.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate clean. Very comfortable room for my family of five.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were great! Very flexible and understanding, super willing to help. Especially Fernando and Karla were incredible hosts.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria de los Angeles Gonzalez

Liked: Cleanliness
The rooms were always clean but what made extra special our stay was the súper friendly staff, especially Lucila. She smiled always and did everything we needed, acted as concierge, bussed tables, recommended restaurants and places to visited, day and night. Every other staff member was the same. Even security helped with our Uber
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Eduardo Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Very few parking spots but they have an agreement with a nearby mall, couple steps from the hotel so it’s not too bad. Location is good, breakfast was ok (a bit repetitive if you’re staying for many days) and the rooms are brand new & clean.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business class hotel!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Juanita

Liked: Cleanliness, property conditions & facilities
Clean rooms, basic breakfast but decent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for pets but loved the hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno estaba mejor que hace un mes.
Stayed 1 night in Apr 2026
Verified

8/10 Good

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltaron tortillas
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Alejandro Alberto Meraz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo, alberca con temperatura agradable, camas cómodas, lugar muy tranquilo sin ruidos, desayuno muy rico. El estacionamiento es pequeño pero siempre encontramos lugar. Hubo una actividad de domingo de pascua muy divertida para los niños.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable desde un inicio, pudimos hacer un check in mas temprano sin ningun problema. El hotel es nuevo, muy limpio y muy bonito. El plus que tiene es el desayuno, muy variado, de muy buena calidad. Y la ubicacion es perfecta para visitar Merida y alrededores, esta muy cerca del periferico, muy accesible.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno está bien solo q el horario es muy corto termina a las 10 deberian quitarlo a las 11am ya q muchos clientes se levantan algo tarde si es de vacaciones q se hospedan
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar limpio, cómodo buena atención del personal
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Esmirna cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es apta para las mascotas cuenta con un gran parque frente al hotel y puedes acceder a él, el estacionamiento si es reducido pero tiene la ventaja de tener un gran estacionamiento muy cerca que está ligado a la plaza comercial The Harbor
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

NEREYDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es perfecta para cualquier plan, gracias.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio, volvería al lugar porque tiene lo necesario y el personal es muy amable
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es espectacular y con una ubicación estupenda, nos encantó ! Volveríamos pronto
Stayed 2 nights in Mar 2026