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Hotel Zamna

Property class: 3

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Photo gallery for Hotel Zamna

Outdoor pool, sun loungers - Hotel Zamna (Mérida)
Front of property - Hotel Zamna (Mérida)
Interior entrance - Hotel Zamna (Mérida)
Outdoor pool, sun loungers - Hotel Zamna (Mérida)
Grand Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds - Hotel Zamna (Mérida)
Hotel Zamna in Mérida Centro offers a full breakfast, free WiFi, an outdoor pool, and an arcade/game room. Guests love the helpful staff and peaceful garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, free cribs/infant beds

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Grand Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Mérida Centro, a neighborhood in Mérida, Hotel Zamna is near the airport and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. Visit our Mérida travel guide
Map
Calle 53 numero 547 centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo
    Paseo de Montejo
    13 min walk - 0.7 miles
  • Mérida Cathedral
    Mérida Cathedral
    14 min walk - 0.8 miles
  • Plaza Grande
    Plaza Grande
    15 min walk - 0.8 miles
  • Parque Santa Lucía
    10 min walk - 0.5 miles
  • US Visa Applicant Service Center
    16 min walk - 0.9 miles

Getting around

  • Teya-Merida Station
    27 min drive
  • Mérida International Airport (MID)
    16 min drive

Restaurants

  • El Gran Santiago
    1 min walk
  • Taquería La Lupita
    5 min walk
  • El Dzalbay
    7 min walk
  • Placer & delirio
    6 min walk
  • Blue Bag Coffee
    7 min walk

About this property

Hotel Zamna

Hotel near Paseo de Montejo
Consider a stay at Hotel Zamna and take advantage of free full breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Express check-out, tour/ticket assistance, and a water dispenser
  • A front-desk safe, smoke-free premises, and concierge services
  • Luggage storage and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Zamna include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Similar properties

Exterior
Holiday Inn Express Merida Centro by IHG
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,010 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Hotel Zamna Merida
Zamna Merida
Zamna
Hotel Zamna Mérida
Zamna Mérida
Hotel Zamna Hotel
Hotel Zamna Mérida
Hotel Zamna Hotel Mérida

Frequently asked questions

Does Hotel Zamna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zamna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Zamna?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Zamna?

Check-out is at noon.

Where is Hotel Zamna located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Merida English Library and Paseo de Montejo. Santiago Park and Casa Frederick Catherwood are also within 10 minutes.

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Reviews

Hotel Zamna Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 144 out of 183 reviews
Rating 8 - Good. 28 out of 183 reviews
Rating 6 - Okay. 6 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
5 out of 5 Clean room Friendly polite staff Pool was clean.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super friendly and very helpful. Rooms are beautiful and clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, the place is clean and safe location. I love this hotel
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.
Stayed 14 nights in Feb 2024
Verified

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zamná is beautiful and comfortable. The staff is first-rate. Thanks for a wonderful stay in Mérida.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Brenda M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob
Stayed 13 nights in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Mérida

I really enjoyed my stay at this hotel for 5 nights. The highlights were the service from all of the staff, the pool was very nice, and the breakfast. The hotel is in a quiet neighborhood and we heard little noise at night.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem of a small hotel

This is an amazing little hotel near to the center of Merida. The staff was friendly and very accommodating. The breakfast was very good and we appreciated the little touches such as lactose free milk. The breakfast fruits were very fresh and tasteful. If we return to Merida, we definitely will stay here again
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Jazmin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chose Hotel Zamna for your next stay in Merida

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a quiet street yet all of central Merida is easily available by walking. The included breakfast is excellent with a changing daily extra in addition to always present fresh cut fruit, yogurt, granola, juice, breads, and coffee. Even a bean to cup Breville espresso machine. Staff are friendly and helpful. Highly recommended.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, tranquil property

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Very relaxing stay. Walkable area. Beautiful room and staff nice. Would definitely stay again.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with wonderful staff, great breakfasts, and a perfect location.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Friendly staff!