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Hotel Zamna

3.0 star property
Colonial hotel with free breakfast and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Zamna

Outdoor pool, sun loungers
Hallway
Interior entrance
Front of property
Outdoor pool, sun loungers
Hotel Zamna in Mérida Centro offers a full breakfast, free WiFi, an outdoor pool, and an arcade/game room. Guests love the helpful staff and peaceful garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, free cribs/infant beds

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Premium bedding, minibar, in-room safe, free cribs/infant beds

Grand Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Hair dryer
Bidet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 53 numero 547 centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 10 min walk - 0.5 miles
  • Mérida Cathedral - 11 min walk - 0.6 miles
  • US Visa Applicant Service Center - 16 min walk - 0.9 miles
  • Yucatan International Convention Center - 7 min drive - 1.4 miles
  • U.S. Consulate General Mérida - 8 min drive - 1.6 miles

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬5 min walk
  • ‪maíz, canela y cilantro - ‬2 min walk
  • ‪El Malecón - ‬2 min walk
  • ‪El Dzalbay - ‬7 min walk
  • ‪Placer & delirio - ‬6 min walk

About this property

Hotel Zamna

Hotel near Paseo de Montejo
Near Mérida Cathedral, Hotel Zamna provides free full breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Express check-out, smoke-free premises, and concierge services
  • Multilingual staff, a front-desk safe, and a water dispenser
  • Luggage storage and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Zamna include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Hotel Zamna Merida
Zamna Merida
Zamna
Hotel Zamna Mérida
Zamna Mérida
Hotel Zamna Hotel
Hotel Zamna Mérida
Hotel Zamna Hotel Mérida

Frequently asked questions

Does Hotel Zamna have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zamna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zamna?

There is free parking nearby.

What time is check-in at Hotel Zamna?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Zamna?

Check-out is at noon.

Where is Hotel Zamna located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Merida English Library, Mérida Cathedral, and Paseo de Montejo. Santiago Park and Casa Frederick Catherwood are also within 10 minutes.

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Hotel Zamna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 174 reviews
Rating 8 - Good. 28 out of 174 reviews
Rating 6 - Okay. 6 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 3 out of 174 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.
Stayed 14 nights in Feb 2024

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Friendly staff!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

Nice little hotel. Extremely friendly and helpful staff. Only drawback is that it is 5 blocks from the main square.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, location, rooms, pool, and dinner recommendations were all incredibly enjoyable. The passion of the owners was obvious and they ensured we enjoyed our stay and felt welcomed. Will definitely return
Stayed 2 nights in Jul 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location only a few minutes walk to the center of town. Loved relaxing in the pool area and reading areas. Excellent care by the entire staff! Yummy yummy full breakfast too!! For all you coffee lovers….three choices of coffee types!
Stayed 2 nights in Feb 2023

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and relax, feel like at home.
Stayed 3 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.
Stayed 4 nights in Feb 2025

10/10 Excellent

fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in room 7. Very nice, but needs a new shower head. :) Listening to the waterfall was a nice touch. Breakfast was great too! Lucky find. Ony wish check in was sooner.
Stayed 1 night in Oct 2022

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Stayed 8 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, tranquil property

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!
Stayed 7 nights in Apr 2025

6/10 Okay

Diana

Liked: Staff & service
Disliked: Property conditions & facilities
Zamna hotel is a cute boutique hotel with excellent staff and service. Unfortunately, their rooms leave a lot to be desired. The standard room has a tiny full size bed, I mean tiny. The beds are uncomfortable, the AC is difficult to regulate so you’re either freezing or hot, and the shower heads are very old. Overall, the serviceable and friendly staff made our stay okay, but it’s not a super comfortable hotel if you’re looking for a relaxing getaway.

10/10 Excellent

Fernando

Todo Muy bien Las personas Muy Amables quienes nos Atendieron en la cocina riquísimo Todo la verdad
Stayed 5 nights in Sep 2025

10/10 Excellent

Hunberto

Liked: Amenities, property conditions & facilities
Gran servicio
Stayed 1 night in Aug 2025

2/10 Terrible

Jazmin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Rey David Luna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Estancia bueno y el personal muy amable
Stayed 3 nights in Jun 2025

8/10 Good

Ana Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy agradable
Stayed 1 night in Jun 2025

10/10 Excellent

María Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confortable

Un hotel muy lindo y con atención del personal super
Stayed 7 nights in Apr 2025

10/10 Excellent

Brenda M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob
Stayed 13 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Decent budget hotel - average rating

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

m

Disliked: Staff & service, amenities, property conditions & facilities
We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.
Stayed 13 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Dec 2024

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