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Hotel Urban

2.5 star property
Hotel with a 24-hour front desk, a short walk to Mérida Cathedral

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Photo gallery for Hotel Urban

Outdoor pool
Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Property entrance
Outdoor pool
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Netflix
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Netflix
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Netflix
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
470 Calle 62 Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.2 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • U.S. Consulate Merida - 3 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 15 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la gastronomía yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Cafe la Habana - ‬2 min walk
  • ‪Delorean Bar - ‬2 min walk

About this property

Hotel Urban

Hotel near Paseo de Montejo
Close to Mérida Cathedral, Hotel Urban provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), tour/ticket assistance, and smoke-free premises
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Urban offer comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with Netflix and satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (MXN 240 per day)
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: MXN 240 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Urban Mérida
Hotel Hotel Urban Mérida
Mérida Hotel Urban Hotel
Urban Mérida
Urban
Hotel Hotel Urban
Hotel Urban Hotel
Hotel Urban Mérida
Hotel Urban Hotel Mérida

Frequently asked questions

Does Hotel Urban have a pool?

Yes, this property has an outdoor pool.

Is Hotel Urban pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Urban?

Self parking is available for MXN 240 per day. Limited spots are available.

What time is check-in at Hotel Urban?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Urban?

Check-out is at noon.

Where is Hotel Urban located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Universidad Autónoma de Yucatán and Mérida Cathedral. Paseo de Montejo is 0.6 mi (0.9 km) away.

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Hotel Urban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 86 reviews
Rating 8 - Good. 29 out of 86 reviews
Rating 6 - Okay. 13 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 8 out of 86 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Stayed 2 nights in Dec 2024

4/10 Poor

Aalonzo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La
Stayed 1 night in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Stayed 1 night in Mar 2023

2/10 Terrible

Adriana

Disliked: Cleanliness, property conditions & facilities
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service
I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Stayed 1 night in Jul 2024

8/10 Good

OSCAR ALCOCER

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
Stayed 2 nights in Mar 2025

6/10 Okay

Thelma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.

6/10 Okay

Kristian

Liked: Staff & service
Disliked: Property conditions & facilities
Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
Stayed 4 nights in Jan 2025

10/10 Excellent

MIREYA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
Stayed 1 night in Jan 2025

10/10 Excellent

Allyn

Stayed 1 night in Aug 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre terraza
Stayed 1 night in Nov 2024

10/10 Excellent

Laura Elvia

Liked: Cleanliness, staff & service, property conditions & facilities

Muy lindo hotel y buen servicio

Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Stayed 1 night in Oct 2024

8/10 Good

Dulce

Stayed 1 night in Aug 2024

6/10 Okay

Jorge Ignacio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico, solo que no tiene estacionamiento propio, tienen un convenio con un estacionamiento público que cubre cortesía de 8:00 pm a 8:00 am
Stayed 1 night in Jul 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Stayed 2 nights in Jul 2024

8/10 Good

Regina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que las camas son realmente cómodas, personalmente tuve un muy buen descanso.
Stayed 1 night in Jun 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atención en la recepción
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service
Habitación sin ventanas, mucho mosco, ruidos de afuera.
Stayed 2 nights in Mar 2024

6/10 Okay

Luis

Liked: Staff & service
Disliked: Room comfort

Estado de las instalaciones

Hotel que carece de ventanas, el piso son la totalidad de azulejos. El baño olía a podrido. La chica que nos recibió muy buena actitud, pero el chico no fue muy atento.
Stayed 2 nights in Feb 2024

6/10 Okay

VERONICA

Liked: Staff & service, amenities
Lo mejor es la ubicacion, a solo dos cuadras de la plaza principal. Para mi, un inconveniente es el estacionamiento pues el que brinda el hotel solo es por la noche y de dia, es con costo adicional.
Stayed 2 nights in Feb 2024

4/10 Poor

leonel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No fue placentera la estancia

En general no fue buena tuvimos que cambiarnos de hotel, aunque es un hotel muy céntrico no cumplir con las expectativas cuando uno viaja: confort
Stayed 2 nights in Dec 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baño mojado

Al baño le hacía parte de la puerta del baño, y se moja hasta la taza del baño. El penúltimo día, no pusieron papel, ni dejaron botes de agua.
Stayed 5 nights in Oct 2023

2/10 Terrible

Mirtha

Disliked: Cleanliness, amenities, property conditions & facilities
Habian muchas cucarachitas e incluso cucarachas muertas por la habitación, el baño no funcionaba como debe ser
Stayed 2 nights in Oct 2023