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Hotel Santiago Trinidad

2.5 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Santiago Trinidad

Outdoor pool
Reception
Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets
Reception
Terrace/patio
Hotel Santiago Trinidad in Mérida Centro offers a quiet escape with an outdoor pool, garden, and terrace. Multilingual staff ensure guests feel at home, and WiFi keeps them connected. Nearby Mérida Cathedral makes it an ideal base for discovering the city.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Living room
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Living room
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | 1 bedroom, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Living room
Daily housekeeping
  • 10 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Calle 62 No. 464, Entre 55 y 57, Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 7 min walk - 0.4 miles
  • US Visa Applicant Service Center - 16 min walk - 0.9 miles
  • Yucatan International Convention Center - 7 min drive - 1.6 miles
  • U.S. Consulate General Mérida - 8 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬2 min walk
  • ‪Pipiripau Bar - ‬1 min walk

About this property

Hotel Santiago Trinidad

Hotel near Paseo de Montejo
Close to Mérida Cathedral, Hotel Santiago Trinidad provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), luggage storage, and tour/ticket assistance
  • A 24-hour front desk, multilingual staff, and a TV in the lobby
Room features
All guestrooms at Hotel Santiago Trinidad boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 288 per day)
  • Limited onsite parking

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 288 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Alcohol is not served or permitted at this property
Parking height restrictions apply

Property is also known as

Hotel Santiago Merida
Santiago Merida
Hotel SantiagoTrinidad Merida
Hotel Santiago Trinidad Merida
Santiago Trinidad Merida
Hotel Santiago Trinidad Mérida
Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel
Hotel Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel Mérida

Frequently asked questions

Does Hotel Santiago Trinidad have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Santiago Trinidad pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santiago Trinidad?

Self parking is available for MXN 288 per day. Limited spots are available.

What time is check-in at Hotel Santiago Trinidad?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santiago Trinidad?

Check-out is at noon.

Where is Hotel Santiago Trinidad located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía and Mérida Cathedral. Paseo de Montejo is 0.5 mi (0.9 km) away.

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Reviews

Hotel Santiago Trinidad Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

7.6

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 68 out of 289 reviews
Rating 8 - Good. 110 out of 289 reviews
Rating 6 - Okay. 56 out of 289 reviews
Rating 4 - Poor. 32 out of 289 reviews
Rating 2 - Terrible. 23 out of 289 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience of the hotel and the staff.
Stayed 7 nights in Jun 2023

8/10 Good

Komlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep!

Nice hotel in a good location with clean rooms and comfortable beds.
Stayed 1 night in Nov 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Painful, remind me NOT to go here.

They charge 142 pesos a day for parking, there is no water, no chairs, no table, and our AC did NOT work. Receptionist is a class jerk. Our time was deplorable.

2/10 Terrible

Zark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en pésima condición, el drenaje del baño bloqueado y no desagua, el agua esta estancada y de mal olor Dentro del area de regadera el contacto de la luz esta hay sin division y riesgo electico. Las instalaciones eléctricas improvisadas, las sabanas con quemaduras de cigarro, no hacen la limpieza de las habitaciones, almenos de la que ocupe 204 tuve qué insistir, durante dos dias no lo hiciera, y segun incluye desayuno y no lo ofrecieron, ni siquiera hay area para ello, por ultimo la tarifa en el hotel es de 600 pesos diarios y la ofertada por expedia es casi el doble, lo cual para la pesina calidad del servicio e instalaciones es incongruente, las fotos publicadas no son nada relacionadas con lo que es el hotel
Stayed 3 nights in Sep 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy tranquilo estar hospedado y son cordiales
Stayed 2 nights in Aug 2025

4/10 Poor

Frank

Liked: Staff & service, amenities
Disliked: Cleanliness
Falta de agua en la ducha
Stayed 5 nights in Jul 2025

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities
En mal estado sus habitacion aparte de que habian cucarachas
Stayed 1 night in May 2025

4/10 Poor

Emir

Disliked: Staff & service

Te cobran por estacionarte

El hotel dice que cuenta con estacionamiento gratis y no es así, te cobran 75 pesos por estacionarte de 8 pm a 8 am, y si te pasas de esas hora se te cobra 20 pesos por cada hora extra
Stayed 1 night in Mar 2025

8/10 Good

Delfino Hernández

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No tiene estacionamiento propio y terminas pagando demasiado
Stayed 1 night in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Bueno
Stayed 1 night in Feb 2025

4/10 Poor

Laura

El estacionamiento no pertenece al hotel y te hacen cobro adicional, los controles sus pilas fallaban, el control de la tv no funcionó
Stayed 1 night in Feb 2025

8/10 Good

Jorge David

Liked: Amenities, property conditions & facilities
El hotel bien para lo que uno paga Es un poco viejas las instalaciones y la alberca se veía más grande en las fotos El aire acondicionado batallé un poco con el
Stayed 1 night in Feb 2025

6/10 Okay

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2025

8/10 Good

Dusstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las TVs se tienen que encender y apagar directamente en la pantalla (el tema no es ese del todo, lo que realmente es horrible es que tienes que tomar práctica para entender cómo en encenderla ya que el botón de encendido no enciende, a veces enciende con el botón de volumen otras con los de puertos, etc)
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buena estancia que puede mejorar

A las instalaciones les falta algo de mantenimiento y aunque no impidio que la estancia fuera agradable, habia algo de olor a humedad que de repente incomodaba. Dicho lo anterior, debo recalcar el servicio siempre.amable y cordial de las personas que laboran ahi, muy atentos y siempre dispuestos a apoyar en lo qur se necesitaba.
Stayed 9 nights in Oct 2024

10/10 Excellent

Lilia Daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, excelente ubicación
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar, el único detalle era el agua, pero de ahí todo de maravilla, personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en el hotel fue bueno, me resolvieron situaciones y me ayudaron en ubicarme. Solamente tienen problemas si pagas directo en la app porque te pidan pagues ahi de nuevo.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación que nos asignaron no contaba con agua en el inodoro, lo fueron a checar pero no se pudo hacer nada, pedimos cambio de habitación y nos dieron una con camas separadas pero también había problema con el agua en el inodoro. Al igual que la presión del agua era muy baja para bañarse. Pero en general, estuvo muy aceptable la estancia.
Stayed 1 night in Aug 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities
El personal es amable y atento
Stayed 1 night in Jun 2024

6/10 Okay

Beatriz

Liked: Cleanliness
Disliked: Staff & service
Familia de 4, habitación con 3 camas king size, 2 noches. Pros: la ubicación del hotel es muy buena, la habitación en general muy limpia, el hotel es acogedor y bonito, es como una casona vieja en la que te vas a quedar unos días, tiene piscina pero no la usamos por tiempo, olía mucho a cloro. Contras: el clima (aire acondicionado) de la habitación sí prendía pero no refrescó la habitación y dormimos muy incómodos por el calor. El horario de limpieza puede ser mejor, regresamos a las 3pm a bañarnos y no habían terminado de hacer limpieza, por lo que tuvimos que irnos a comer y regresar. Tomen en cuenta que no tiene estacionamiento propio, pero hay uno enfrente de paga, en el hotel pagas 50 pesos y cubre solo de 8pm a 8 am, y en el estacionamiento se paga 20 pesos la hora fuera de ese horario. Si no hubiera sido por el aire acondicionado daríamos 5/5 estrellas.

6/10 Okay

Fernanda

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Tienen muy descuidada las instalaciones
Stayed 1 night in Apr 2024

6/10 Okay

Floricelly

Me gusto la ubicación, el cuarto limpio y lo que no me gusto fue que no habia agua suficiente en el inodoro
Stayed 1 night in Apr 2024

8/10 Good

Lucero Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar tranquilo y lindo para hospedarse, el personal amable y el edificio antiguo y acogedor, muy cerca del centro de Mérida. Volveré a hospedarme en este lugar con gusto
Stayed 2 nights in Apr 2024

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