Hotel Santa Lucía in Mérida Centro offers a peaceful garden, terrace retreat, and outdoor pool. Close to Mérida Cathedral, it combines comfort with high-speed WiFi. Knowledgeable staff provide valuable tour and ticket assistance.
Mérida Centro, a neighborhood in Mérida, is home to Hotel Santa Lucía. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and Centro Cultural de la Niñez Yucateca are also worth visiting. Visit our Mérida travel guide
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with satellite channels
More
Air conditioning
Ceiling fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Does Hotel Santa Lucía have a pool?
Yes, this property has an outdoor pool.
Is Hotel Santa Lucía pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Santa Lucía?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Santa Lucía?
Check-out is at noon.
Where is Hotel Santa Lucía located?
Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Santa Lucía Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Amenities
8.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 212 out of 456 reviews
10 - Excellent
212
Rating 8 - Good. 140 out of 456 reviews
8 - Good
140
Rating 6 - Okay. 61 out of 456 reviews
6 - Okay
61
Rating 4 - Poor. 23 out of 456 reviews
4 - Poor
23
Rating 2 - Terrible. 20 out of 456 reviews
2 - Terrible
20
Reviews
Verified
8/10 Good
Matthew
Mar 29, 2026
Liked: Cleanliness, staff & service
Very nice, basic hotel with an excellent location and friendly staff
It's located in the historic center of the city, very close to the "plaza grande", major markets, and museums. Also is well conected through the Va y Ven public transportartion system to the north of the city, airport, and Tren Maya stations.
Lilia del Carmen Ancona
Stayed 14 nights in Mar 2026
Verified
6/10 Okay
Zelma
Mar 7, 2026
Good service, room was clean with AC, excellent location, close to restaurants.
Zelma
Stayed 1 night in Mar 2026
Verified
8/10 Good
Carole
Feb 11, 2026
Room was spotless and staff very accommodating and close to many shops restaurants and mercados
The location is excellent and within walking distance to various attractions such as markets, restaurants, bakeries, and shops. The staff is friendly and willing to go above and beyond to accommodate guests. The hotel is somewhat outdated with no safe, microwave, or hair dryer, but if you're okay without these amenities, the stay is quite great.
A sweet colonial hotel across from Parque S. Lucia! Nice pool area, convenient to everything, rooms kept clean, personable staff. However, our room #102 was in a noisy location, near lobby and everyone leaving for excursions and airport all hours. Ask for a room by pool or upper floor.
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
Great location ❤️my room was clean , but last night they had rooms full of teenagers running around slamming doors past 11pm . They did nothing to stop it hard to sleep
Great location and rooms are decent/comfortable enough.
Self parking is a pain. Lot is located 4 walk.. if you pay for breakfast is at another hotel.
But u would stay there again.
JAVIER F
Stayed 2 nights in Nov 2025
Verified
8/10 Good
Paul
Jul 13, 2025
Liked: Cleanliness
Great location. Nice staff. Good for a home base for a few nights.
this property was near centro very clean and staff super friendly and attentive to any of my requests. I would stay again in this hotel. Rooms are spacious and very clean.