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Hotel Santa Lucía

Property class: 2.5

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Photo gallery for Hotel Santa Lucía

A hotel room with two beds, a wooden wardrobe, a desk with a television, and a framed picture on the wall. - Hotel Santa Lucía (Mérida)
A pink building with a wooden door, a metal gate, and a small garden with plants and a palm tree. - Hotel Santa Lucía (Mérida)
A lobby with a tiled floor, a central table with a vase, a chandelier, and a sign reading "HOTEL". - Hotel Santa Lucía (Mérida)
A traditional interior with a wooden bench, a glass table, and a decorative vase. - Hotel Santa Lucía (Mérida)
A pool area with a fountain, surrounded by potted plants and palm trees, with a pink building in the background. - Hotel Santa Lucía (Mérida)
Close to Mérida Cathedral, Hotel Santa Lucía provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A room with two beds, a ceiling fan, a window with curtains, and two paintings on the wall.

Standard Double Room

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

A hotel room with two beds, a wooden cabinet, a chair, and two wall-mounted paintings.

Basic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

A bedroom with a bed, a nightstand, a wooden door, and a window with curtains.

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A hotel room with three single beds, white bedding, and a yellow accent wall.

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

A room with two beds, a ceiling fan, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

A hotel room with four beds, a television, a mirror, and two paintings on the walls.

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Mérida Centro, a neighborhood in Mérida, is home to Hotel Santa Lucía. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
508 Calle 55, Centro, Mérida, YUC, 97000

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    7 min walk - 0.4 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    7 min walk - 0.4 miles
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    10 min walk - 0.6 miles
  • Parque Santa Lucía
    2 min walk - 0.1 miles
  • Universidad Autónoma de Yucatán
    2 min walk - 0.1 miles

Getting around

  • Teya-Merida Station
    24 min drive
  • Mérida International Airport (MID)
    20 min drive

Restaurants

  • Museo de la Gastronomía Yucateca
    1 min walk
  • La Chaya Maya
    2 min walk
  • De La Union
    2 min walk
  • La Tratto Santa Lucía
    1 min walk
  • Bistrola 57
    2 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Santa Lucía have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Lucía pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Lucía?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Lucía?

Check-out is at noon.

Where is Hotel Santa Lucía located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía, Mérida Cathedral, and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Lucía Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 239 out of 498 reviews
Rating 8 - Good. 149 out of 498 reviews
Rating 6 - Okay. 64 out of 498 reviews
Rating 4 - Poor. 25 out of 498 reviews
Rating 2 - Terrible. 21 out of 498 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly I loved the location right in heart of everything downtown restaurants Central Park with entertainment just an amazing location and helo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice, basic hotel with an excellent location and friendly staff
Stayed 11 nights in Feb 2026
Verified review

6/10 Okay

Good service, room was clean with AC, excellent location, close to restaurants.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms. Very helpful staff. The secure parking was just what we needed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Affordable price. Amazing location. Everything I needed
Stayed 2 nights in May 2026
Verified review

8/10 Good

Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Older hotel very clean and well run
Stayed 28 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Good location and an easy bus trip from airport
Stayed 14 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in the historic center of the city, very close to the "plaza grande", major markets, and museums. Also is well conected through the Va y Ven public transportartion system to the north of the city, airport, and Tren Maya stations.
Stayed 14 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good budget hotel in a great location. The room was clean and comfortable. Front desk staff were pleasant and very helpful with our enquiries.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room very clean, great location, check in people able to speak English
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Perfect location and generally nice property, though a bit faded. Lovely staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and within walking distance to various attractions such as markets, restaurants, bakeries, and shops. The staff is friendly and willing to go above and beyond to accommodate guests. The hotel is somewhat outdated with no safe, microwave, or hair dryer, but if you're okay without these amenities, the stay is quite great.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet colonial hotel across from Parque S. Lucia! Nice pool area, convenient to everything, rooms kept clean, personable staff. However, our room #102 was in a noisy location, near lobby and everyone leaving for excursions and airport all hours. Ask for a room by pool or upper floor.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Decent room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location. Nice staff. Good for a home base for a few nights.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the beds are comfortable, and in a fantastic area. Lots of places to eat and shop nearby. We will be back!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was near centro very clean and staff super friendly and attentive to any of my requests. I would stay again in this hotel. Rooms are spacious and very clean.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. The facilities were fine, and the staff was very friendly and helpful
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at very reasonable rate on my favourite square in Merida
Stayed 2 nights in Feb 2025