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Hotel Santa Ana

3.0 star property
Hotel with free parking, a quick walk to Paseo de Montejo

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Photo gallery for Hotel Santa Ana

Exterior
Lobby
1 bedroom, premium bedding, desk, laptop workspace
Interior
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

1 bedroom, premium bedding, desk, laptop workspace

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

1 bedroom, premium bedding, desk, laptop workspace

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, desk, laptop workspace

Triple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, desk, laptop workspace

Triple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Calle 45 #503, entre 60 y 62, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 3 min walk - 0.2 miles
  • Mérida Cathedral - 15 min walk - 0.8 miles
  • Plaza Grande - 15 min walk - 0.8 miles
  • Yucatan International Convention Center - 16 min walk - 0.9 miles
  • U.S. Consulate Merida - 18 min walk - 1.0 mile

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Piensarosa - ‬4 min walk
  • ‪Mercado de Santa Ana - ‬3 min walk
  • ‪El Apapacho - ‬4 min walk
  • ‪Manjar blanco - ‬3 min walk
  • ‪Paleteria las Rellenas de la 60 - ‬1 min walk

About this property

Hotel Santa Ana

Hotel near Paseo de Montejo
Located close to Mérida Cathedral and Plaza Grande, Hotel Santa Ana provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a computer station
  • A front-desk safe, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Santa Ana include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 34-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 12:30 PM for a fee: MXN 50 to 100 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 50.00 to 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Hotel Santa Ana Merida
Santa Ana Merida
Hotel Santa Ana Mérida
Santa Ana Mérida
Hotel Santa Ana Hotel
Hotel Santa Ana Mérida
Hotel Santa Ana Hotel Mérida

Frequently asked questions

Does Hotel Santa Ana have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Ana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Ana?

Self parking is free at this property.

What time is check-in at Hotel Santa Ana?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Ana?

Check-out is at 11:30 AM.

Where is Hotel Santa Ana located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Paseo de Montejo, Mérida Cathedral, and Plaza Grande. U.S. Consulate Merida is 1.1 mi (1.8 km) away.

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Hotel Santa Ana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 118 out of 291 reviews
Rating 8 - Good. 112 out of 291 reviews
Rating 6 - Okay. 42 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 7 out of 291 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, kind friendly staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel helped us enjoy our stay in Mérida.

Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Stayed 3 nights in Feb 2023

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice, the downtown is closed I could go there walking.
Stayed 4 nights in Aug 2022

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute gem!

The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking. Really enjoyed our time there.
Stayed 21 nights in Jan 2023

10/10 Excellent

ceree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem

Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
Stayed 9 nights in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
There was no milk for coffee...only powder creamer. Great mattress and hot water.
Stayed 1 night in Sep 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Stayed 8 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
Stayed 1 night in Dec 2023

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar
Stayed 1 night in Dec 2024

8/10 Good

Miguel Angel Peña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio bien conservado
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Las camas estaban cómodas pero solo que limpien mejor el baño las puertas de cristal tenían mojo pero de ahí esta bien para pasar la noche Gracias Comfy beds Ac unit bathroom need extra attention there was mildew on the shower doors corners good place to spend the night
Stayed 1 night in Apr 2023

8/10 Good

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy acogedor y muy tradicional de Mérida. Se siente como un hospedaje local y hogareño! En el punto perfecto entre el centro histórico y Paseo Montejo!

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Personnel très gentils et serviable .Hôtel bien situé. Séjour très agréable.
Stayed 5 nights in Dec 2022

10/10 Excellent

Remigio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación muy buena, lugar limpio y confortable, WiFi excelente, personal muy atento y amigable especialmente el el compañero de la tarde (que no pregunte su nombre) muy servicial y muy amable. Centrico, la verdad lo recomiendo ampliamente
Stayed 3 nights in Aug 2022

10/10 Excellent

Dana

Liked: Staff & service, amenities, property conditions & facilities
Charming small hotel. Great staff. Great location. Inexpensive. Rooms are basic no-frills, but comfortable. This was my fourth stay at the Hotel Santa Ana. It is my "go to" place in Merida. Sometimes it has been booked and I have had to stay elsewhere. I think it is great, however if you like something fancy, plush and modern this may not be the place for you
Stayed 2 nights in Mar 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida Downtown Jewel

What a nice little gem located in downtown Merida! Very comfortable and the staff especially Juan were outstanding. I'll stay again if ever in Merida
Stayed 2 nights in Apr 2022

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for the price. The courtyard is topical and cozy. Hotel Santa Ana is in a historical district.
Stayed 1 night in Apr 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

TRISTAN

Stayed 3 nights in Feb 2022

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely courtyard, great staff
Stayed 2 nights in Feb 2022