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Hotel Real Toledo by Kavia

Property class: 3
A revitalized retreat in the heart of Mérida Centro where travelers can relax by the pool with sun loungers or enjoy authentic local cuisine at the restaurant

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Photo gallery for Hotel Real Toledo by Kavia

A spacious courtyard with a pool, tiled flooring, and multiple seating areas. - Hotel Real Toledo by Kavia (Mérida)
A spacious lobby with a pool, multiple seating areas, and a ceiling fan. - Hotel Real Toledo by Kavia (Mérida)
A spacious hallway with a tiled floor, wooden furniture, and a staircase with wrought iron railings. - Hotel Real Toledo by Kavia (Mérida)
A spacious lobby with patterned flooring, wooden furniture, and large windows with green glass designs. - Hotel Real Toledo by Kavia (Mérida)
A hotel room with a large bed, a TV, a desk, and a wardrobe. - Hotel Real Toledo by Kavia (Mérida)
Hotel Real Toledo by Kavia offers a continental breakfast and a serene garden. Guests can enjoy the outdoor pool or use in-room WiFi to plan adventures. Centrally located, it provides easy access to Mérida's attractions, with attentive service throughout the stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, wooden headboard, bedside table with a lamp, and an air conditioning unit.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A neatly made bed with white linens, a wooden headboard, and two bedside lamps.

Standard Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with three beds, a patterned floor, and wooden headboards.

Standard Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A large bed with a wooden headboard, a nightstand with a lamp, and a ceiling fan in a room with yellow walls and wooden doors.

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a wooden wardrobe.

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Suite

A bedroom with a bed, a desk, a chair, and a small cabinet.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a TV, a dining table with chairs, and a mirror.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a patterned floor.

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room Classic

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double Room Standard

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room Standard

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Mérida Centro, a neighborhood in Mérida, is home to Hotel Real Toledo by Kavia. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Salvador Alvarado or Estadio de Beisbol Kukulkan. Guests love the hotel's central location. Visit our Mérida travel guide
Map
Calle 58 487 entre calles 55 y 57 Centro, Mérida, Yucatan, 97000

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    5 min walk - 0.3 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    6 min walk - 0.4 miles
  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    8 min walk - 0.5 miles
  • Universidad Autónoma de Yucatán
    2 min walk - 0.1 miles
  • Parque Santa Lucía
    2 min walk - 0.1 miles

Getting around

  • Teya-Merida Station
    23 min drive
  • Mérida International Airport (MID)
    19 min drive

Restaurants

  • Museo de la Gastronomía Yucateca
  • De La Union
    1 min walk
  • Bar Flamel
    3 min walk
  • Bistrola 57
    2 min walk
  • Starbucks

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Interior
Gran Hotel de Merida
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  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
8.8 out of 10, Excellent, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Real Toledo by Kavia have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Toledo by Kavia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Real Toledo by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real Toledo by Kavia?

Check-out is at noon.

Where is Hotel Real Toledo by Kavia located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Jose Peon Contreras Theater and Mérida Cathedral. Paseo de Montejo is 0.4 mi (0.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Real Toledo by Kavia Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 222 out of 377 reviews
Rating 8 - Good. 106 out of 377 reviews
Rating 6 - Okay. 29 out of 377 reviews
Rating 4 - Poor. 10 out of 377 reviews
Rating 2 - Terrible. 10 out of 377 reviews

Reviews

Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!!! The breakfast were delicious.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel, reminds me of my grandma’s home. Very clean, very well preserved, very nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Very affordable and parking is just right across the street. Portions in the included breakfast are small and we ended up going to a restaurant.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, the staff by far is the quality of the hotel(except for one young man that was just a little extra and had a sour face) the breakfast was good loved the fact they had fruit I would suggest chocolate milk for kiddos. Parking despite the fact that it wasn’t on the same building I LOVED that it was locked. I booked the family room unfortunately it was on their 3rd floor and it has no elevator. Another downside is the lack of a mini fridge to keep water cold. I appreciate the building being so close to the downtown area!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nallely

Liked: Cleanliness
Close to everything, breakfast was great! Friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Covadonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and nice area in the city centre.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with friendly staff. We enjoyed our stay immensely and would return for another stay!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very very kind. Everything was clean and done perfectly.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Wilma

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice pool, yummy breakfast, and great location, the rooms were comfortable but it needed an extra mirror
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lawrence J

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Laurence

Liked: Cleanliness, staff & service
The location is great,right in the historique center of Merida. There is a parking included in front of the hotel and it is very convenient. The staff is 5 stars and very nice. It is an historique building and very nice looking but few issues for this reason. the rooms are non insonorised and you can hear the people on others rooms or in the pool patio , especially if your room is on the main floor. the matresses are super hard and it can be an issue for some people. The batroom are ok but could be more clean. The breafast is complementary are very basic but enought for europeen style.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Eileen Belinda

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Hotel is old and needs some upgrades but was clean and comfortable. Staff was great!
Stayed 10 nights in Feb 2025
Verified review

8/10 Good

Patyrce

Liked: Cleanliness, amenities
Clean room. Helpful staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Martha

It was central location and kind staff.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and beautiful

Really charming and beautiful hotel right in centrum. We enjoy the pool - especially the kids - aftes hot days of sightseeing. Very good value for the price. Very friendly and helpsome staff
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel right in centro so it's easy to walk around. Many restaurants and close to shopping. Cultural performances at Park Santa Lucia and many live music venues close by.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellently located just near the touristic Calle 60 and only 700 meter from Paseo del Montejo & Calle 47 with good dining options. Safe and clean, with outstanding service from Sara, the receptionist, that provided good tips about the surrounding area.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Great location

Great location and great price. Staff friendly and helpful. Older hotel and title had many stains and couldn’t tell if it was clean or not.
Stayed 4 nights in May 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
Excellent staff, friendly, knowledgeable and helpful. Good location for walking the central area.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Brittany Santana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It’s gorgeous with its colonial design. Also, the food is good for breakfast with a nice selection. The employees were kind and helpful. The rooms were clean.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was what I expected for the price. Excellent location in Centro. Complementary breakfast was very good.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in El Centro

The included breakfast every morning was made to order and was very good. The staff was very friendly and attentive. The hotel was in a great location within a couple blocks of the Gran Plaza and Parque Santa Lucia. Within walking distance of so many wonderful restaurants, coffee shops, and bars.
Stayed 6 nights in Nov 2024
Verified review

6/10 Okay

Daisy

Room was a little noisy, and it could be cleaner. We found someone’s medication that was left behind. The sink has a slow drain. The ac dripped condensation water all over the floor. The breakfast was meh. We had a mini flood in that area. That being said, the staff was very kind and friendly, and the location was great.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very historic and nice convenient to all the sites and dining. The stsff is pleasant and very helpful. Thank you Sebastian for all your help
Verified review

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Staff members very friendly and helpful in anything we needed
Stayed 5 nights in Jul 2024