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Hotel Mucuy

3.0 star property
Guests consistently praise the attentive local staff at this charming Mérida Centro hotel, where authentic Mexican hospitality makes all the difference

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Photo gallery for Hotel Mucuy

A hotel facade with a sign reading "Hotel & Boutique," a "Caffè" sign, and a "Hotel Abierto" sign. - Hotel Mucuy (Mérida)
A yellow building with numbered windows, a balcony with a metal railing, and a courtyard with potted plants. - Hotel Mucuy (Mérida)
A tiled shower with a marble pattern and two shower knobs. - Hotel Mucuy (Mérida)
A room with two beds, a TV on the wall, and a decorative metal gate. - Hotel Mucuy (Mérida)
A hotel room with three beds, each with a pink bedspread and white pillows. There is a wooden wardrobe, a mirror on the wall, and a small plant on a nightstand. - Hotel Mucuy (Mérida)
Hotel Mucuy, in Mérida Centro, offers genuinely helpful staff with local tips. Rooms have reliable WiFi for planning adventures, and the on-site cafe is perfect for fueling up before exploring.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

A hotel room with a bed, two bedside tables, a ceiling fan, a framed picture on the wall, and a coat rack.

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Single Use

A room with two beds, yellow walls, a framed picture, and a window with curtains.

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A room with two beds, yellow walls, a framed picture, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with three single beds, a television mounted on the wall, and a window with curtains.

Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

A bedroom with a bed, a ceiling fan, a nightstand, a window with curtains, and a painting on the wall.

Standard Room

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with three beds, each with a pink bedspread and white pillows. There is a wooden wardrobe, a mirror on the wall, and a small plant on a nightstand.

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Mérida Centro, a neighborhood in Mérida, Hotel Mucuy is near the airport. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
481 C. 57 Centro, Mérida, Yuc., 97000

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    3 min walk - 0.2 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    5 min walk - 0.3 miles
  • A statue of an eagle on a pedestal, surrounded by trees and people.
    La Mejorada Park
    6 min walk - 0.4 miles
  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    10 min walk - 0.6 miles
  • Parque Santa Lucía
    3 min walk - 0.2 miles

Getting around

  • Teya-Merida Station
    24 min drive
  • Mérida International Airport (MID)
    19 min drive

Restaurants

  • Bar Flamel
    1 min walk
  • De La Union
    3 min walk
  • Bistrola 57
    3 min walk
  • Cafe Alameda
    2 min walk
  • Mansión Mérida
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM

Frequently asked questions

Is Hotel Mucuy pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 100 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Mucuy?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Mucuy?

Check-out is at noon.

Where is Hotel Mucuy located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Casino La Cima and Mérida Cathedral. Paseo de Montejo and Plaza Grande are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mucuy Reviews

7.8

Good

7.4

Cleanliness

7.4

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 66 out of 169 reviews
Rating 8 - Good. 49 out of 169 reviews
Rating 6 - Okay. 25 out of 169 reviews
Rating 4 - Poor. 14 out of 169 reviews
Rating 2 - Terrible. 15 out of 169 reviews

Reviews

Verified review

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a place to be afordable clean close to everything..Friendly and helpful staff..
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful being so close to the cathedral. Very nice having a pool.
Stayed 18 nights in Feb 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
Stayed 27 nights in Dec 2025
Verified review

8/10 Good

miss aneta

Liked: Cleanliness, staff & service
Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central place to stay, simple rooms, but comfortable. Very good matrasse, the pool is a big plus with hot weather. Friendly and helpful staff. Very recommendable.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Caroline

Liked: Cleanliness, amenities
I really liked the location of the hotel, it is located in the middle of the city and you can go everywhere. The hotelroom was good, the bed was comfortable and we didn't have any mosquitos or other insects inside. The room gets cleaned everyday wirh fresh towels. But: when it rains the room becomes very humid and the outdoor area of the hotel could be better maintaimed: You can't use the pool, it's green and the table outside are dirty.
Stayed 5 nights in Nov 2023
Verified review

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Stayed 5 nights in Nov 2024
Verified review

4/10 Poor

Hrvoje

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024
Verified review

10/10 Excellent

Zoilita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and as advertised. Food was excellent. Staff was very helpful. Hotel was within walking distance from the Independence plaza.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andreas

Liked: Staff & service, property conditions & facilities
Although not stated on the website, the room had air conditioning and a ceiling fan. The staff is very accommodating. A well-kept backyard where you can relax and unwind
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Carole

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Javier Jonatan

Disliked: Staff & service, property conditions & facilities
Regular
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Ranpreet

Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/c
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.
Verified review

10/10 Excellent

Cory Esmeralda

.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Karla Sahadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Habitación se encontraba limpia y en excelentes condiciones
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está céntrico. El único detalle es que en algunas paredes había humedad.
Stayed 4 nights in Jul 2026