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Hotel Maya Yucatán

3.5 star property
Hotel with free parking, a short walk to Mérida Cathedral

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Photo gallery for Hotel Maya Yucatán

Outdoor pool, sun loungers
40-inch LED TV with satellite channels, TV
Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
40-inch LED TV with satellite channels, TV
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room

Executive Room | Desk, laptop workspace, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • U.S. Consulate Merida - 3 min drive - 1.6 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Bakab - ‬3 min walk

About this property

Hotel Maya Yucatán

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Maya Yucatán provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Cartas a Frida, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • An elevator, free newspapers, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cartas a Frida

Things to do

  • Gym
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán have a pool?

Yes, this property has an outdoor pool.

Is Hotel Maya Yucatán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Maya Yucatán?

Self parking is free at this property.

What time is check-in at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Yucatán?

Check-out is at noon.

Where is Hotel Maya Yucatán located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Parque Santa Lucía and Mérida Cathedral. Paseo de Montejo is 0.4 mi (0.6 km) away.

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Hotel Maya Yucatán Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 213 out of 666 reviews
Rating 8 - Good. 215 out of 666 reviews
Rating 6 - Okay. 116 out of 666 reviews
Rating 4 - Poor. 64 out of 666 reviews
Rating 2 - Terrible. 58 out of 666 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10

Ok for the price!
Stayed 3 nights in Apr 2025

6/10

Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
Stayed 3 nights in Mar 2025

10/10

Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
Stayed 3 nights in Dec 2024

10/10

It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Stayed 3 nights in Dec 2024

8/10

Todo Nice
Stayed 1 night in Nov 2024

8/10

Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Stayed 4 nights in Jan 2025

4/10

Noisy, dilapidated property.
Stayed 9 nights in Dec 2024

6/10

Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
Stayed 2 nights in Nov 2024

10/10

It’s right next to main plaza ! You can walk everywhere in downtown!!
Stayed 2 nights in Jun 2024

6/10

The pool
Stayed 5 nights in Jun 2024

6/10

The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people. They put only three bottles of water for 4 people, I had to ask for a bathroom rag. The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
Stayed 4 nights in Feb 2025

6/10

No cold water, toilet not good.
Stayed 2 nights in Nov 2024

6/10

Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Stayed 2 nights in Dec 2024

4/10

I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
Stayed 1 night in Nov 2024

2/10

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Stayed 5 nights in Jan 2025

6/10

:|
Stayed 2 nights in Oct 2024

6/10

The room was run down even though it said was renovated. It was cheap so you get what you pay for.
Stayed 5 nights in Mar 2024

6/10

The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
Stayed 5 nights in Sep 2024

10/10

Ok
Stayed 3 nights in Apr 2024

4/10

This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
Stayed 2 nights in Jul 2024

2/10

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
Stayed 4 nights in Nov 2024

6/10

No fue lo que esperaba
Stayed 1 night in May 2025

4/10

La habitación que nos toco las sabanas estaban sucias el primer día, la taza del baño no funcionaba la reporte y nunca lo repararon y la habitación tenía un feo olor a humedad
Stayed 3 nights in Apr 2025

10/10

Muy tranquilo, muy limpio, el personal muy amable. Puedes disfrutar de caminar al centro.
Stayed 3 nights in May 2025

8/10

El lugar es comodo pero necesita muchas actualizaciones, el mobiliario es viejo y el internet es malo, la alberca esta muy bien
Stayed 2 nights in May 2025