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Hotel Marionetas

Property class: 3

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Photo gallery for Hotel Marionetas

A lobby with a reception desk, wicker furniture, and potted plants. - Hotel Marionetas (Mérida)
Hotel Marienetas with a classic entrance, a clock above the door, and potted plants on either side. - Hotel Marionetas (Mérida)
A bedroom with a bed, a large window with curtains, a stone wall, and a hammock. - Hotel Marionetas (Mérida)
A pool surrounded by lush greenery and a yellow building with a tiled roof. - Hotel Marionetas (Mérida)
A hotel reception area with a wooden counter, a mirror reflecting the room, wine bottles, glasses, and a vase with flowers. - Hotel Marionetas (Mérida)
Located close to Plaza Grande and Mérida Cathedral, Hotel Marionetas provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy pool views at the on-site restaurant. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a hair salon and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a wooden headboard, a framed picture, and a window with curtains.

Deluxe Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Bathtub, Courtyard View

A bedroom with a bed, a large window with curtains, a stone wall, and a hammock.

Superior Room, 1 King Bed, Bathtub, Courtyard View

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, a hammock, a stone wall, and a patterned floor.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a stone wall, a window with curtains, and a nightstand with a lamp.

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

A hotel room with a wooden headboard, a bed with white linens, a green and white pillow, a bedside table with a lamp, and a curtain partially drawn.

Junior Suite, 1 King Bed with Sofa bed, 2 Bathrooms, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds, Garden View

A hotel room with two beds, a wooden headboard, a hammock, a nightstand, a telephone, a plant, and a door leading to another room.

Deluxe Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Mérida Centro, a neighborhood in Mérida, Hotel Marionetas is in the entertainment district. Notable landmarks in the area include Paseo de Montejo and Plaza Grande. Mérida Cathedral and Yucatán Siglo XXI Convention Center are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Mérida travel guide
Map
Calle 49 No 516 x 62 y 64 Col Centro, Mérida, YUC, 97000

What's nearby

  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    8 min walk - 0.5 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    11 min walk - 0.6 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    11 min walk - 0.6 miles
  • Parque Santa Lucía
    5 min walk - 0.3 miles
  • Santa Ana Park
    6 min walk - 0.4 miles

Getting around

  • Teya-Merida Station
    26 min drive
  • Mérida International Airport (MID)
    19 min drive

Restaurants

  • Bardo
    5 min walk
  • La Negrita Cantina
    1 min walk
  • Beer Lovers Mid
    4 min walk
  • Café Chuc
    5 min walk
  • Casa Yucatan
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 120 per night)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (MXN 120 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch HDTV with cable channels

Food and drink

  • Griddle
  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 800 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 270 for children
  • Uncovered self parking fee: MXN 120 per night
  • Nearby parking fee: MXN 120 per night(16 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 800 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Marionetas have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is Hotel Marionetas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 120 per night. Limited spots are available.

What time is check-in at Hotel Marionetas?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Marionetas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Marionetas located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo, Plaza Grande, and Mérida Cathedral. Yucatán Siglo XXI Convention Center and Star Medica Hospital are also within 6 mi (10 km).

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Reviews

Hotel Marionetas Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 257 out of 430 reviews
Rating 8 - Good. 123 out of 430 reviews
Rating 6 - Okay. 28 out of 430 reviews
Rating 4 - Poor. 12 out of 430 reviews
Rating 2 - Terrible. 10 out of 430 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really beautiful and in a great location. The staff was very friendly and helpful, and our room was very comfortable. Would definitely stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and relaxing Hotel! Nicely decorated very comfortable. Close to everything museums and restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh and the room was very nice and clean 👌
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, nice bathroom, have stayed here several times. I enjoy the location, design of the rooms, comfort, the rooms are large and the pool is nice. Great value for price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good. We would definitely stay there again. Only negatives were that the bathroom wasn’t air conditioned, so was very humid, and we weren’t sure if the pool was ok (very cloudy). On the plus side, very helpful staff, great WiFi, handy water refill station in the lobby, very pretty hotel, hammock in room, private, parking lot, location, plenty of lights, good a/c, appreciated having a mini-fridge.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well kept hotel with friendly and responsive staff.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful boutique hotel. Nice and spacious rooms. We enjoy our stay very much! Great location too.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just for one night but I always stay here when I’m Merida which is often. Great location, nicely designed and spacious rooms, they need to do some basic upkeep but overall still love this place for the price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff who were extremely kind and helpful. Comfortable beds, great shower pressure, beautiful decor and large tv. Will stay again and highly recommend
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very clean. The beds are comfortable and the staff were very helpful. Easy to walk to places in the center. We would stay again anytime!
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Just need the door lock to be fixed
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and friendly. Convenient location in Centro. I walked to all the places I wanted to go
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location with easy walking access to many attractions, restaurants, and shops. However, I was disappointed that the booking indicated breakfast was included, yet I was later charged for it—and the cost was about three times what a similar meal would have been at a nearby restaurant. The staff were also not particularly friendly or welcoming, which made the overall experience less enjoyable. The location was a plus, but the unexpected breakfast charge and lack of hospitality were disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Even though we were there while the hurricane hit, the hotel, never lost electricity, everybody was very kind, the staff were helpful and I would definitely stay there again, it’s a charming property
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Wow that place surprise us . Our room was so beautifully designed and the staff was super nice . I will definitely highly recommend this hotel .
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a really nice weekend, the hotel is located very close to paseo Montejo and its super walkable, lots of activities near by, the hotel looks nice an new, the towels could be way better, they give few and old looking, several new restaurants open in the area so many options to dine, it seems that the area is been rescued so in a sew more month would be great
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to shopping, restaurants, cantinas and local attractions. Friendly staff. Free breakfast was a bonus. We stayed 5 nights with no complaints
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hammock in the bedroom
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Nelsons

No complaints at all. A very nice stay. The staff was great.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Especially the room, shower/bathroom. Everything is so close to the hotel. Only downside was the pool because it didn’t seem clean but thats ok since the beach was only 30 minutes away. Will definitely recommend this place👍
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay! I had an amazing experience. Everything about this hotel was exceptional—beautifully designed rooms, excellent amenities, and an unbeatable location. The staff were incredibly friendly and went above and beyond to make my stay special. The attention to detail, from the cozy bedding to the delicious breakfast, made it feel so personalized and welcoming. Whether you’re looking to relax or explore, this hotel is a perfect choice. I can’t wait to come back and highly recommend it to anyone looking for a memorable stay!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, tasteful hotel with charming decor and a very kind staff. My (large!) room had a courtyard view and an amazing deep bathtub. Shops and restaurants all around. Very walkable to the center of town. Highly recommended.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 3rd visit to Hotel Marionetas. The staff and attention is excellent! The rooms are comfortable and in the heat - the air conditioning was great! I would like to see them improve their breakfast by perhaps adding a few more egg options and tortillas! Tortillas are essential in Mexico!!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room I have nothing to complain about, I would go back again, it is within a walking distance to Centro historic, I bit too far for my age.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at this hotel. The staff were friendly and very accommodating. Room was clean and comfertable. Breakfast was good. And they even prepared us a breakfast box to eat when we had an early tour, so we could eat on our tour. Wi-Fi very good. As Uber is not reliable compared with Mexico City, staying here is also great because it is walking distance from most of the places to see and eat. Mosquitoes were in each night, so preparation of bug spray or device to keep away mosquitoes might be good to have.
Stayed 3 nights in Sep 2024