All the staff, from the owners to office staff and breakfast room staff, were courteous and helpful. The breakfast options were delicious. Our room, Los DosToros on the second floor, was large with a sitting area and storage. There is a towel rack in the bathroom, not just hooks, so your towels can actually dry. All areas were attractively decorated. The central location is ideal for walking to great restaurants, parks, churches and markets. Parking is provided about a block away. If steep steps are a challenge, there are also ground floor rooms.