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Hotel Los Aluxes

3.5 star property
Family-friendly hotel with free valet parking and a 24-hour front desk

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Photo gallery for Hotel Los Aluxes

32-inch flat-screen TV with cable channels, TV
Reception
Exterior
Family Suite | 1 bedroom, desk, laptop workspace, bed sheets
Family Suite | 1 bedroom, desk, laptop workspace, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, laptop workspace, bed sheets

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, desk, laptop workspace, bed sheets

Executive Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 43.19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, bed sheets

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 43 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

1 bedroom, desk, laptop workspace, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

1 bedroom, desk, laptop workspace, bed sheets

Quadruple Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior

1 bedroom, desk, laptop workspace, bed sheets

Suite Superior

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 60 # 444 x 49, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 3 min walk - 0.2 miles
  • Parque Santa Lucía - 5 min walk - 0.3 miles
  • Mérida Cathedral - 11 min walk - 0.6 miles
  • Plaza Grande - 11 min walk - 0.6 miles
  • U.S. Consulate Merida - 2 min drive - 1.2 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Mercado de Santa Ana - ‬3 min walk
  • ‪Mercado 60 - ‬2 min walk
  • ‪Manjar blanco - ‬3 min walk
  • ‪Café Chuc - ‬3 min walk

About this property

Hotel Los Aluxes

Family-friendly hotel near Paseo de Montejo
Located close to Mérida Cathedral and Plaza Grande, Hotel Los Aluxes provides a playground, a bar, and a business center. The on-site Mexican cuisine restaurant, Aluxes, offers breakfast, lunch, dinner, and a poolside location. In addition to a free kid's club, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), an elevator, and a banquet hall
  • Bicycle parking, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 155 rooms include comforts such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free valet parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 315 for adults and MXN 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 225 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Frequently asked questions

Does Hotel Los Aluxes have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10:30 PM.

Is Hotel Los Aluxes pet-friendly?

Yes, Hotel Los Aluxes allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 250 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Los Aluxes?

Valet parking is free at this property.

What time is check-in at Hotel Los Aluxes?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Los Aluxes?

Check-out is at noon.

Where is Hotel Los Aluxes located?

This family-friendly Mérida hotel is located in the historical district, within a 15-minute walk of Paseo de Montejo, Mérida Cathedral, and Plaza Grande. U.S. Consulate Merida and Yucatán Siglo XXI Convention Center are also within 6 mi (10 km).

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Hotel Los Aluxes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 716 reviews
Rating 8 - Good. 239 out of 716 reviews
Rating 6 - Okay. 134 out of 716 reviews
Rating 4 - Poor. 46 out of 716 reviews
Rating 2 - Terrible. 51 out of 716 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Very well located for our stay in Merida.
Stayed 2 nights in May 2025

8/10

Nice closed to centro& shopping.
Stayed 1 night in Mar 2025

8/10

It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Stayed 2 nights in May 2025

10/10

Great location.
Stayed 8 nights in Mar 2024

10/10

Everything was great the service is amazing
Stayed 1 night in Nov 2024

8/10

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025

2/10

Place is rundown
Stayed 3 nights in Dec 2024

8/10

The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Stayed 3 nights in Mar 2024

10/10

Very clean and kind staff.
Stayed 1 night in Apr 2023

6/10

Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Stayed 1 night in Mar 2025

6/10

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Stayed 3 nights in Mar 2025

6/10

The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024

10/10

Location
Stayed 4 nights in Apr 2023

4/10

The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Stayed 3 nights in Feb 2025

2/10

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Stayed 1 night in Feb 2025

10/10

Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Stayed 1 night in May 2023

10/10

Excellent service. As a parent of a child with autism its hard to find places where my son is comfortable but this hotel surpassed all expdctaions. Highly recommended and when i go back to merida will stay here for sure 👌

10/10

We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Stayed 1 night in Feb 2023

10/10

location is perfect for me and the places i like going litle bit to noisy at night from a bar close by this was our 4th time using the facility and no doubth we will do it again
Stayed 14 nights in Jan 2023

10/10

Nice
Stayed 1 night in Nov 2023

2/10

This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Stayed 14 nights in May 2024

10/10

It was nice and clean. The only one suggestion is to have almond milk old fashion oat meal.
Stayed 5 nights in May 2023

6/10

Mm
Stayed 1 night in Nov 2023

8/10

Good
Stayed 1 night in Nov 2023

8/10

agradable
Stayed 3 nights in Jun 2023