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Hotel Kavia Premium

3.0 star property
Warmth permeates every corner of this Mérida Centro hotel, from morning meals to evening strolls through the historic neighborhood's captivating sites

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Photo gallery for Hotel Kavia Premium

Reception - Hotel Kavia Premium (Mérida)
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers - Hotel Kavia Premium (Mérida)
Minibar, in-room safe, desk, free WiFi - Hotel Kavia Premium (Mérida)
Reception - Hotel Kavia Premium (Mérida)
Deluxe Room | Minibar, in-room safe, desk, free WiFi - Hotel Kavia Premium (Mérida)
Hotel Kavia Premium in Mérida Centro offers a welcoming atmosphere near the Cathedral. Enjoy the outdoor pool with sun loungers, in-room WiFi, a cooked-to-order breakfast, and a short walk to the Yucatan International Convention Center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

A modern hotel room with a desk, two beds, a TV, and a wardrobe.

Deluxe Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a large bed, bedside tables, a bench, a wardrobe, and a mirror.

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with two beds, a door, and a small table.

Deluxe Suite

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

7.8 out of 10
Good
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Minibar, in-room safe, desk, free WiFi

Deluxe Suite

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Mérida, Hotel Kavia Premium is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000

What's nearby

  • Paseo de Montejo
    Paseo de Montejo
    1 min walk - 0.1 miles
  • Mérida Cathedral
    Mérida Cathedral
    13 min walk - 0.7 miles
  • Plaza Grande
    Plaza Grande
    15 min walk - 0.8 miles
  • Santa Ana Park
    2 min walk - 0.1 miles
  • Parque Santa Lucía
    8 min walk - 0.5 miles

Getting around

  • Teya-Merida Station
    25 min drive
  • Mérida International Airport (MID)
    21 min drive

Restaurants

  • Cafetería Impala
    1 min walk
  • Bardo
    3 min walk
  • Lucero del Alba
    2 min walk
  • Manjar Blanco
    2 min walk
  • Marmalade
    2 min walk

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Hotel Plaza by Kavia
Mérida Centro
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 997 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does Hotel Kavia Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Kavia Premium pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Kavia Premium?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Premium?

Check-out is at noon.

Where is Hotel Kavia Premium located?

Located in Mérida Centro, this hotel is within 1 mi (2 km) of Paseo de Montejo, Plaza Grande, and Yucatan International Convention Center. Remate de Paseo Montejo and Santa Ana Park are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kavia Premium Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 190 out of 379 reviews
Rating 8 - Good. 93 out of 379 reviews
Rating 6 - Okay. 53 out of 379 reviews
Rating 4 - Poor. 17 out of 379 reviews
Rating 2 - Terrible. 26 out of 379 reviews

Reviews

Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great locations Great staff
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , convenient location and excellent staff at the front desk.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely recommend
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff are good. The room (310) has no windows to the outside, the shower floor is too slippery, hot water takes way too long and it is not really hot, lighting in the bathroom is not nearly enough to shave o apply make up (my wife finished her makeup in the elevator mirror).
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was great 👍
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, roof top view, area, food
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best safe place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Excellent location, services and personnel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly. No bad smells. No humidity smell. But we did see 2 roaches.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
Stayed 7 nights in Jan 2024
Verified

2/10 Terrible

Carlos de Jesus

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 8 nights in Dec 2023
Verified

4/10 Poor

luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very centric place, walkable
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Miguel

Disliked: Property conditions & facilities
Bathroom shower head was poor. Water poured slowly
Stayed 2 nights in May 2026
Verified

6/10 Okay

Maria Alejandra Montalvo De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no windows in the room.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amalia Molleda

Liked: Cleanliness, amenities, property conditions & facilities
I have a great time at Kavia Premium, great location that’s what I like most, good food, room perfect size.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities
Personal
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kevin

Liked: Amenities, property conditions & facilities
Staff were friendly and helpful. First night room we booked didn't have any windows to the outside. Felt claustrophobic. Person on the desk daid they could move us on the 2nd night, which we did. Much better room. Cleaning staff really only made the bed and left us new towels, didn't wipe down any countertops or floors. Elevator didn't work on tge second or third day. Rooftop swimming pool and area were very nice. Location is excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk and drive around closer to downtown
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in May 2025
Verified

6/10 Okay

Fernan

Liked: Cleanliness, staff & service
Disliked: Amenities
There were minor issues. There was no "Do not disturb" placard to place on the door. The water in the shower was barely warm.There is not a single snack or drinks machine or svending machine.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Oct 2024