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Hotel Kavia Premium

3.0 star property
Hotel with a 24-hour front desk, steps from Paseo de Montejo

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Photo gallery for Hotel Kavia Premium

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
50-inch Smart TV with satellite channels, TV
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, free WiFi

Deluxe Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Minibar, in-room safe, desk, free WiFi

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, free WiFi

Double Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

Minibar, in-room safe, desk, free WiFi

Room Superior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Superior

Minibar, in-room safe, desk, free WiFi

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000

What's nearby

  • Parque Santa Lucía - 7 min walk - 0.4 miles
  • Mérida Cathedral - 13 min walk - 0.7 miles
  • Plaza Grande - 13 min walk - 0.7 miles
  • Yucatan International Convention Center - 18 min walk - 1.0 mile
  • U.S. Consulate Merida - 20 min walk - 1.1 miles

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 21 min drive

Restaurants

  • ‪Piensarosa - ‬2 min walk
  • ‪Mercado de Santa Ana - ‬2 min walk
  • ‪Cafetería Impala - ‬1 min walk
  • ‪Manjar blanco - ‬2 min walk
  • ‪Choco Chocolatería Café - ‬1 min walk

About this property

Hotel Kavia Premium

Hotel remodeled in 2023 and located near Paseo de Montejo
Close to Mérida Cathedral, Hotel Kavia Premium provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a porter/bellhop, and a front-desk safe
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Tour/ticket assistance, multilingual staff, and an elevator
  • Guest reviews say great things about the location
Room features
All 51 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 275 for adults and MXN 275 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 275 for adults and MXN 275 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida

Frequently asked questions

Does Hotel Kavia Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Kavia Premium pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia Premium?

Limited spots are available.

What time is check-in at Hotel Kavia Premium?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Premium?

Check-out is at noon.

Where is Hotel Kavia Premium located?

Located in Mérida Centro, this hotel is steps from Remate de Paseo Montejo and Paseo de Montejo. Mérida Cathedral and U.S. Consulate Merida are also within 1 mi (2 km).

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Hotel Kavia Premium Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 213 reviews
Rating 8 - Good. 58 out of 213 reviews
Rating 6 - Okay. 27 out of 213 reviews
Rating 4 - Poor. 11 out of 213 reviews
Rating 2 - Terrible. 19 out of 213 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, roof top view, area, food
Stayed 3 nights in Apr 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best safe place
Stayed 1 night in Mar 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , convenient location and excellent staff at the front desk.
Stayed 1 night in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was great 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Gloria

Need fix AC/ the roo Need mirrors The front door needs lubricant
Stayed 1 night in May 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk and drive around closer to downtown
Stayed 3 nights in Sep 2024

10/10 Excellent

Ignacio

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Bathroom smelled like poo Horrible front desk service Things falling apart in the room
Stayed 2 nights in Dec 2024

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Excellent location, services and personnel
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
Stayed 7 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean.
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to downtown Merida, next to a restaurant and a walking distance from the food market. Great Staff, service and cordial attitude all the time! Thanks for letting me keep my vehicles in the parking area.
Stayed 7 nights in May 2023

10/10 Excellent

Alfonso Israel Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Jackeline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Stayed 1 night in Sep 2023

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort

Difficult to rate. Comfortable beds!

This is hotel is difficult to rate for so many reasons! First the beds were 5 star! Three of us all slept wonderfully! Our room was spacious & we loved the storage areas. There is a large pool on the roof and nice views, but no shade and only 3 chairs & a lounger. After that there are several things that bring it down to a 3 rating: the building is old and stuffy, to cover the smell there are excessive “plug-in air fresheners” everywhere! We unplugged ours in our room as soon as we arrived! Once we opened up the bathroom and let things air out a bit it wasn’t over powering. The bathroom doors shouldn’t be closed up between guests! There was musty smell until we allowed air flow. We were fortunate to get a room with an outside window. This building had a previous life as an office building or other purpose. There are many rooms that have a window to the hallway and I don’t think to the outside. We did not eat at the restaurant. We explored other eateries in the area. The hotel is a great location on popular Paseo de Montejo. Lots of history here, mansions to visit, restaurants to try, very walkable and safe. We have been to Merida before, so this is why we chose this hotel for the location and the discounted price. If you have a car, there is easy access to the parking garage and the elevator. The elevator numbers however are one number different than your floor; another quirk. There are several Kavia brand hotels in Mérida. Would I stay here again? Not sure.
Stayed 4 nights in Jan 2025

4/10 Poor

EMILIO LOPEZ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower always flooded when used. Most of the time, there was no hot water. The only window faced an internal corridor.
Stayed 4 nights in Jun 2023

2/10 Terrible

Carlos de Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 2 nights in Dec 2023

8/10 Good

Said Azaell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta es una zona muy conveniente tanto para pasear como de trabajo
Stayed 3 nights in May 2025

10/10 Excellent

Luis Yetzael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicacion en el mero Paseo de Montejo en Merida, las habitaciones renovadas, muy amplias y limpias, el servicio muy amable, tiene elevador y estacionamiento dentro de la propiedad (muy amplio). Lo Recomiendo al 100%
Stayed 2 nights in May 2025