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Hotel Hacienda Izamal

Property class: 3

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Photo gallery for Hotel Hacienda Izamal

A poolside area with lounge chairs, umbrellas, and a building with arches. - Hotel Hacienda Izamal (Izamal)
A hotel with a well-maintained lawn, palm trees, and a clear sky. - Hotel Hacienda Izamal (Izamal)
A covered corridor with white columns, benches, and wall-mounted lanterns. - Hotel Hacienda Izamal (Izamal)
A hotel room with two beds, a window with curtains, a nightstand with a lamp, and a ceiling fan. - Hotel Hacienda Izamal (Izamal)
A two-story building with a yellow facade and white columns, featuring a pool with a clear reflection. - Hotel Hacienda Izamal (Izamal)
Hotel Hacienda Izamal provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Duplex, 2 Double Beds, Accessible, Courtyard View

A hotel room with two beds, a window with curtains, a nightstand with a lamp, and a view of greenery outside.

Standard Duplex, 2 Double Beds, Accessible, Courtyard View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed, Non Smoking, Garden View

A neatly made bed with rose petals on the floor, a bedside lamp, and a nightstand with a phone.

Junior Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Izamal is home to Hotel Hacienda Izamal. Kinich Kak Moo Ruins and Itzamna Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hecho a Mano and Centro Cultural y Artesanal. Visit our Izamal travel guide
Map
284 Calle 38 Centro, Izamal, YUC, 97540

What's nearby

  • A courtyard with arches, a yellow building, and a green lawn.
    Convent of San Antonio de Padua
    15 min walk - 0.8 miles
  • Kinich Kak Moo Ruins
    10 min walk - 0.5 miles
  • Itzamna Park
    13 min walk - 0.7 miles
  • Hecho a Mano
    13 min walk - 0.7 miles
  • Centro Cultural y Artesanal
    15 min walk - 0.8 miles

Getting around

  • Mérida International Airport (MID)
    73 min drive

Restaurants

  • Restaurante Zamna Izamal
    12 min walk
  • Restaurant Café "Los Arcos
    14 min walk
  • Restaurante Kinich
    11 min walk
  • Flor De Izamal
    15 min walk
  • Maria 33
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Hacienda Izamal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Hacienda Izamal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Izamal?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Izamal?

Check-out is at 1:00 PM.

Does Hotel Hacienda Izamal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Hacienda Izamal located?

Situated in Izamal, this hotel is within a 15-minute walk of Kinich Kak Moo Ruins, Itzamna Park, and Hecho a Mano. Centro Cultural y Artesanal and Convent of San Antonio de Padua are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Izamal Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 50 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

Reviews

Verified review

10/10 Excellent

Hannes

Liked: Cleanliness
Clean and crisp room, friendly staff, beautiful and well kept property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet with good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Maria Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Izamal is a small but family-friendly and clean hotel. We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
Parking is easy , the bedrooms are dirty ,furniture are vere old and damage:(
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mairghread

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and very comfortable. Staff were polite and helpful. The grounds including the pool were immaculate. A great place to call home while in Izamal.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Everything O.K.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Roble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi reserva fue para 4 personas (2 adultos, 2 menores) y me quisieron cobrar extra por mis hijas, que porque sus menores son hasta los 11 y expidia me tomó como menores hasta los 17. El portón del estacionamiento lo cierran a las 10 y si llegas después de esa hora tardan en abrir. Quise salir en la noche para comprar agua para tomar y me dió pena pedir que abrieran para salir. La gerente es amable, el de recepción de la tarde no tanto.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Fernando Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Diana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación y todas las instalaciones muy limpias, el personal muy atento en especial la chica de la recepción gracias a sus recomendaciones de restaurantes comimos muy bien y aún precio razonable. Superaron mis expectativas, mi esposo encantado. Los recomendamos ampliamente.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Angelina Del Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No sirvió el aire acondicionado, fuera de eso el lugar es precioso y el personal muy amable
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel para estar conociendo el pueblo.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pratique pour loger près du centre mais voisinage très bruyant durant la nuit, fête ?
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hiram Manuel

Liked: Cleanliness, staff & service, amenities
La habitación muy cómoda. El lugar muy lindo y limpio
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Romina

Liked: Cleanliness, property conditions & facilities
La habitación está muy limpia, tiene todo lo necesario para una estancia cómoda. Es minimalista en el sentido de casi no tener muebles. Las personas son muy amables. La única sugerencias es que si te toca lluvia con maletas, toma taxi. Aunque el hotel está a un km del centro, as calles no están hechas para caminar con maletas, sillas de ruedas, carriolas, etc.
Jicaras en el hotel
Izamal
Llegada por el tren maya
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rafael José

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y la habitación y el estacionamiento cubrieron mis expectativas.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

JESUS ALEJANDRO

Liked: Cleanliness, amenities
Falta mucha capacitación en el trato al cliente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto …. Volveré algún día
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle hotel bien situé personnel agreable
Stayed 1 night in Mar 2025