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Hotel HO Merida

Property class: 3.5

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Photo gallery for Hotel HO Merida

A spacious indoor area with high ceilings, arched columns, and tiled flooring. - Hotel HO Merida (Mérida)
A lobby with a reception desk, seating area, and decorative panels. - Hotel HO Merida (Mérida)
A hotel entrance with a pool, a stone wall, and a red interior. - Hotel HO Merida (Mérida)
A bedroom with a stone wall, a bed with a wooden headboard, bedside tables, and a desk with a chair. - Hotel HO Merida (Mérida)
A courtyard with red walls, white arches, and lush greenery. - Hotel HO Merida (Mérida)
Close to Mérida Cathedral, Hotel HO Merida provides amenities like a garden. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a bed, a TV, a desk, and an air conditioning unit.

Standard Double Room

7.8 out of 10
Good
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with two beds, a bedside table with a phone, a wall-mounted TV, and a patterned wall.

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room

A room with a bed, a desk, and a TV. There is a balcony with a view of a building and a tree.

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE QUEEN SIZE BED

  • Sleeps 4

Room STANDARD

  • Sleeps 10

SUITE KING SIZE BED

  • Sleeps 8

About the neighborhood

Located in Mérida, Hotel HO Merida is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. House of Culture of the Mayab and Centro Cultural El Olimpo are also worth visiting. Visit our Mérida travel guide
Map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121

What's nearby

  • A historic building with a clock tower, arched walkways, and trees in a plaza.
    Municipal Palace of Merida
    3 min walk - 0.2 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    5 min walk - 0.3 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    5 min walk - 0.3 miles
  • Universidad Autónoma de Yucatán
    7 min walk - 0.4 miles
  • Parque Santa Lucía
    11 min walk - 0.6 miles

Getting around

  • Teya-Merida Station
    27 min drive
  • Mérida International Airport (MID)
    16 min drive

Restaurants

  • Dulcería y Sorbetería Colón
    4 min walk
  • McDonald's
    3 min walk
  • Las Vigas
    3 min walk
  • KFC
    4 min walk
  • Burger King
    4 min walk

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  • Free WiFi
  • Air conditioning
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 for adults and MXN 80 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel HO Merida have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel HO Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel HO Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel HO Merida?

Check-out is at noon.

Where is Hotel HO Merida located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Museo Casa Montejo and Mérida Cathedral. Municipal Palace of Merida and Plaza Grande are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel HO Merida Reviews

8.0

Very Good

8.6

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 195 out of 413 reviews
Rating 8 - Good. 99 out of 413 reviews
Rating 6 - Okay. 59 out of 413 reviews
Rating 4 - Poor. 31 out of 413 reviews
Rating 2 - Terrible. 29 out of 413 reviews

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Juan Manuel

Liked: Staff & service
Staff was great, special Daniel, room was good. Parking was terrible.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Ricardo

Disliked: Property conditions & facilities
Location is the the biggest plus for this property. Colonial architecture was delightful, staff was semi supportive but very stringent with the rules. Kitchen personnel was the most supportive. If you want to visit the center of Merida, this property has great walk ability factor. However, be aware that you may encounter some bugs throughout your stay. 1 or 2 nights max stay is ideal, anything more requires patience and resilience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really helpful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ho is a very pretty hotel. The rooms are basic but clean and comfortable. The pool was a super addition to my 3 night stay. Also, being able to have breakfast there at the hotel in the courtyard especially if you are headed out on an early excursion. Armando really stood out to me as a very pleasant, dedicated employee. Thanks for the great stay!
Courtyard
Second floor hall/balcony
Pretty hallway
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t get me wrong, this hotel is pretty basic. What I loved about it was the location, the building itself, the pool go for a dip after a hot day of walking and most of all, the staff. Isabel at the front desk was wonderful. My compliments to Armando as well for his kindness. Housekeeping, maintenance, the breakfast chef… all the staff was very kind. Thanks for 2 great stays!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small property. Very Convenient and walkable to city center. Staff was friendly and rooms were clean.
Stayed 7 nights in Mar 2024
Verified review

6/10 Okay

Silvia

Liked: Cleanliness
The área was good and the kitchen lady
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Camilo

Liked: Cleanliness, amenities, property conditions & facilities
The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Very clean and quiet.
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Damaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our fist night we where moved to Hotel México because the ac was not working in our room, Hotel México is clean it is also in downtown.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic old school charming Hotel

If you want to experience real Mexico this is a great place. GREAT location. 1-1/2 blocks from the grand plaza. Charming old school center patio hotel, 24 hour desk,small pool but cool for a dip,breakfast on the patio included in our stay. Staff vey helpful and clean place. Awesome value. Lots of Mexican tourists there. We loved it!
Stayed 7 nights in Apr 2024
Verified review

6/10 Okay

Mario Luis

Liked: Property conditions & facilities
Disliked: Amenities
Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Laura

Liked: Staff & service
Maintenance in property needs improvement , some areas are dirty and not enough furniture in rooms. Personal staff are very nice and friendly.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

CYRIL

Liked: Staff & service
Disliked: Amenities
Very nice staff. Room was clean, but could use some TLC - bathroom fixtures in rusted, busted condition. Main issue was that they not only did not offer a room upgrade (there were plenty available) or the 1 free beverage per stay as an Expedia platinum member at a VIP access hotel, but they didn't even put me in the premium room I paid for.... I tried to inquire at the front desk, and they were very nice, but they didn't understand even though I showed them the pictures and the reservation. Oh well, I paid an extra $50 for a premium room that I didn't get, and I wasn't offered the available perks for a VIP access hotel, but otherwise it was a good stay. I will, however, explore other options on my next visit.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Justin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The service is excellent, very friendly, the young man from there is a very comfortable pool. Only when we left, we looked at a mouse coming out and hiding in one of the wooden frames, the mouse was super small, who could face to enter the doors of the rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ana Laura Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are basic but clean and perfect if you’re just gonna use it to sleep and shower, the staff is really friendly and helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Geybi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean, we loved our stay in this hotel. Only thing to mention is there was only half a door in the shower, the water was spilling out because of that, I guess that’s a new trend but it caused us a mess. The staff was a 10/10.
Stayed 4 nights in Jul 2026