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Hotel Embajadores

2.5 star property
Beaux Arts hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Embajadores

BBQ/picnic area
Outdoor pool
Reception
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Blackout drapes, free WiFi, wheelchair access

Superior Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, free WiFi, wheelchair access

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, free WiFi, wheelchair access

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout drapes, free WiFi, wheelchair access

Superior Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room Standard

Blackout drapes, free WiFi, wheelchair access

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Blackout drapes, free WiFi, wheelchair access

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Calle 61, 534, Mérida, YUC, 97000

What's nearby

  • Mérida Cathedral - 6 min walk - 0.4 miles
  • Plaza Grande - 6 min walk - 0.4 miles
  • US Visa Applicant Service Center - 8 min walk - 0.5 miles
  • Yucatan International Convention Center - 3 min drive - 1.6 miles
  • U.S. Consulate Merida - 4 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬5 min walk
  • ‪Manifesto - ‬3 min walk
  • ‪Wookiee Monchis - ‬4 min walk
  • ‪Little India Mid - ‬6 min walk
  • ‪Placer & Delirio - ‬5 min walk

About this property

Hotel Embajadores

Hotel near Mérida Cathedral
Consider a stay at Hotel Embajadores and take advantage of a garden, a conference center, and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and tour/ticket assistance
  • A 24-hour front desk, smoke-free premises, and 1 meeting room
Room features
All 51 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children

Restaurants on site

  • El Zaguan

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida

Frequently asked questions

Does Hotel Embajadores have a pool?

Yes, this property has an outdoor pool.

Is Hotel Embajadores pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Embajadores?

Self parking is free at this property.

What time is check-in at Hotel Embajadores?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Embajadores?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Embajadores located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Santiago Park and Mérida Cathedral. Paseo de Montejo is 1 mi (1.7 km) away.

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Hotel Embajadores Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 102 out of 386 reviews
Rating 8 - Good. 123 out of 386 reviews
Rating 6 - Okay. 68 out of 386 reviews
Rating 4 - Poor. 48 out of 386 reviews
Rating 2 - Terrible. 45 out of 386 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few blocks from all. Great location. Pleasant stay. We spent the day at Progreso Beach and came back to sleep at this property.

4/10 Poor

Roberto

Disliked: Staff & service, property conditions & facilities
Woman at front desk very impolite. Room smelled bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly
Stayed 5 nights in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 4 nights in Jul 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Parking sucks bad ac bad receptionist old towels
Stayed 1 night in May 2024

8/10 Good

Lucrecia

Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
Stayed 2 nights in Aug 2022

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Stayed 4 nights in Jan 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service

Demanded bribe / hidden fee

The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness
Buenas
Stayed 2 nights in Mar 2025

4/10 Poor

JorgeAlejandro

Liked: Cleanliness
Disliked: Staff & service, amenities
El trato que medio la empleada que no toleró 20 min de atraso en check out y me cobro $350 pesos. No tiene restaurante.
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Stayed 3 nights in Mar 2025

6/10 Okay

Jorge

Liked: Property conditions & facilities
La limpieza de la habitación estuvo bien, solo el espejo estaba muy sucio
Stayed 1 night in Mar 2025

4/10 Poor

Alam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción debe ser más atento con los huéspedes. Las sábanas de mi cama pintadas de amarillo.
Stayed 4 nights in Mar 2025

4/10 Poor

Andrea

Liked: Cleanliness
Disliked: Staff & service, amenities
No fue la mejor experiencia. No entro el servicio a la habitación, no hay cómo comunicarse con recepción, no servía el elevador.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yadira Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor lo recomiendo
Stayed 3 nights in Mar 2025

6/10 Okay

CLAUDIO

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Las habitaciones están muy bien si lo que buscas es un hotel para llegar y dormir, sin embargo no esperas nada de limpieza y el servicio al personal es x, solo que se negaron a realizar mi factura por lo pagado en la estancia
Stayed 8 nights in Feb 2025

6/10 Okay

Alan

Liked: Amenities, property conditions & facilities
Le falta un poco de limpieza pero está muy bien ubicada
Stayed 4 nights in Jan 2025

2/10 Terrible

Brandon

Liked: Cleanliness
Disliked: Staff & service, amenities
No me gusto para nada el trato del personal, nos hacían caras cuando les hablabamos y no nos querían ni explicar nada, paso que al hacer check-in le preguntamos al muchacho porque un estacionamiento cerca donde dejar el coche ya que según la pagina dice que hay estacionamiento pero no dice que sea limitado y cuando llegamos nos dijo que es bajo reserva y le pedimos que nos dijera donde hay entonces y nos decía que no sabía y llegaron unos extranjeros piel blanca y a ellos les explico hasta mas detallado lo que pidieron, luego en la tarde a la muchacha le volvimos a mencionar del estacionamiento y con mala cara nos dijo que según teniamos que avisar cuando llegaramos para que lo aparten y eso hicimos pero no nos quisieron explicar nada, luego al último día salimos a desayunar y nos avisan 5 minutos antes que se diera el check-out me marcan y me dicen que en 5 minutos hay que desocupar la habitación y que si no lo hacemos son $350 de multa, fuimos corriendo al hotel y en sus radios entre ellos hablaban de que si aún no hemos desocupado la habitación, esa es la primera vez que nos tratan así en un hotel y de verdad que mala onda que a los extranjeros y a la gente que va bien vestida hasta les expliquen y les atiendan mejor que a uno que llega cansado y desarreglado por un viaje de muchas horas
Stayed 1 night in Feb 2025

10/10 Excellent

Lucelly Marianela Roldán

Liked: Staff & service, amenities
Es una buena opción de hotel céntrico.
Stayed 3 nights in Jan 2025

4/10 Poor

José Dirk Romero

Disliked: Staff & service
En términos generales la estancia no fue lo que esperábamos. Desde el primer día que llegamos al realizar el Check In, la recepcionista en turno se mostro con muy mala actitud, no se si estaba realizando alguna actividad que no permitía realizar el registro o que haya sido. Continuando no se nos permitió acceder antes de la hora, lo cual es comprensible por sus políticas, salimos a conocer la ciudad y regresamos a la hora marcada y aun no tenían la habitación lista, estuvieron radiando entre los empleados cual estaba y cual no hasta que confirmaron que la 212 estaba lista. Subimos y nos encontramos un olor desagradable a drenaje y suciedad, lo tomamos de la mejor manera pensando que era por falta de uso o algo así y no reportamos a la administración, posteriormente nos dimos cuenta que es un problema recurrente puesto que las coladeras están tapadas con plásticos. En cuanto a la limpieza, solo se tendían camas y cambiaban toallas ya que no trapeaban y en dos ocasiones no pusieron toallas completas ni suministraron artículos de limpieza y papel. En cuanto al estacionamiento, también se tuvo problema ya que no me permitieron el acceso aun y cuando llevaba el ticket que la recepción me dio y lo deje en la rampa y una vez estando ahí me hablaron de recepción que lo llevara al estacionamiento, así que no existe una coordinación por ambas partes. Esperemos tengan oportunidad de atender estas áreas de oportunidad para que en las futuras estancias se pueda tener una mejor experiencia
Stayed 5 nights in Jan 2025

2/10 Terrible

eva

Disliked: Cleanliness, staff & service, amenities
El check-in fue muy tardado, los jovenes del mostrador eran groseros y no respondian a mis preguntas, la habitacion en general estaba limpia, al entrar olía demasiado a cloro, por lo que pensé que estaba muy limpio, sin embargo el baño, las puertas del baño, el lavabo, el espejo, el burro de planchar estaban extremandamente sucios, se notaba que hicieron una limpieza poco cuidada y rápida, y sin esmero.
Stayed 1 night in Jan 2025

2/10 Terrible

Nelly G

Stayed 1 night in Jan 2025

4/10 Poor

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quedé una noche antes al darme cuenta de las condiciones quise cancelar y se me dificultó tanto con el hotel como con Expedia
Stayed 4 nights in Dec 2024