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Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and a 24-hour front desk

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Photo gallery for Casa del Balam Merida

Relax by the serene pool surrounded by lush greenery and mature trees.
Relax in a serene courtyard with lush tropical plants, round tables, and comfortable seating.
Enjoy dining and socializing at this restaurant with a bar area featuring comfortable seating, a large screen TV, and a warm atmosphere.
Classic hotel room with a large bed, wooden headboard, and a bench along the wall.
Stunning views of lush greenery await in this elegant dining area with a large arched doorway and polished floors.

Popular amenities

  • Parking available
  • Bar
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(61 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Designer toiletries
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Designer toiletries
Separate bathtub and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • U.S. Consulate Merida - 3 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la gastronomía yucateca - ‬3 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪La Tratto", Santa Lucia - ‬2 min walk

About this property

Casa del Balam Merida

Hotel near Paseo de Montejo
Mérida Cathedral is located near Casa del Balam Merida, which provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body treatment, a body scrub, or a facial. The on-site Fusion cuisine restaurant, Bistrola 57, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a front-desk safe, and concierge services
  • Massage treatment rooms, smoke-free premises, and local meal delivery service
  • Guest reviews speak highly of the helpful staff and location
Room features
All 54 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries
  • 40-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Uncovered self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Does Casa del Balam Merida have a pool?

Yes, this property has an outdoor pool.

Is Casa del Balam Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Balam Merida?

Self parking is available for MXN 50 per day. There is free parking nearby.

What time is check-in at Casa del Balam Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa del Balam Merida?

Check-out is at noon.

Where is Casa del Balam Merida located?

Located in Mérida Centro, this spa hotel is within a 5-minute walk of Universidad Autónoma de Yucatán and Mérida Cathedral. Paseo de Montejo is 0.5 mi (0.9 km) away.

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Casa del Balam Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1013 reviews
Rating 8 - Good. 304 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 54 out of 1013 reviews
Rating 2 - Terrible. 61 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

María

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms and excellent service
Stayed 3 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building in quiet central location. Old school charm.
Old school key chain.
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Good location! Walkable around downtown. Cons: needs a renovation Old rooms and old beds
Stayed 3 nights in Jul 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos Alberto Tellez

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close to the parks!
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well maintained, friendly staff, great value
Stayed 7 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access, nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Mexican style hotel with excellent service and location.
Stayed 10 nights in Jan 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, amenities
This was a great central location. The pool was nice and refreshing. The room had a safe, small fridge and comfortable beds. Some fun charactoristics were the elevator and the tv remote!
Stayed 4 nights in May 2025

8/10 Good

Irma V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to restaurants, shopping and city attractions. The only problem at the hotel was the elevators not working at times.
Stayed 4 nights in May 2025

10/10 Excellent

LInda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant renovated older hotel with all the essentials including great charm.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful mexican cultural hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to stay in the heart of Merida.
Stayed 2 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly service from most staff. Wonderful central location for tourists.
Stayed 1 night in Feb 2025

10/10 Excellent

Ortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ZGxzzreat, but amenities are
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Merida and our stay at this charming hotel with friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

DIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located at best convenient place at Mérida city. Highly recommendation to all travelers. Excellent services…
Stayed 3 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP treatment was much appreciated ❤️
Stayed 1 night in Mar 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good and the Penthouse view was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Terryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, old world charm
Stayed 2 nights in Nov 2024

10/10 Excellent

ALLEGRA

Liked: Cleanliness, amenities, property conditions & facilities
I adored this hotel. The staff was wonderful, property located centrally and close to everything, beautiful pool and lovely rooms. Will return!
Stayed 5 nights in Jan 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations, excellent services. Great location. Would not hesitate to return.
Stayed 2 nights in Dec 2024