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Hotel Boutique Santa Elena

Property class: 2.5
Travelers find a peaceful escape in the heart of Mérida where they can relax surrounded by greenery and leave daily stresses behind

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Photo gallery for Hotel Boutique Santa Elena

A courtyard with a stone wall, a round table with chairs, and potted plants. - Hotel Boutique Santa Elena (Mérida)
A stone-walled room with a small pool and a blue object on the floor. - Hotel Boutique Santa Elena (Mérida)
A hotel room with two beds, a desk, a TV, and a large window with a decorative door. - Hotel Boutique Santa Elena (Mérida)
A room with a sofa, a chair, a small table, a decorative wall, and a window with a metal gate. - Hotel Boutique Santa Elena (Mérida)
A hallway with a tiled floor, potted plants, and a wooden door. - Hotel Boutique Santa Elena (Mérida)
Hotel Boutique Santa Elena sits in Mérida Centro, offering guests a quiet retreat with its garden setting. Visitors can stay connected with in-room WiFi while the 24-hour front desk ensures assistance is always available.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

A bedroom with a bed, nightstands, a green wardrobe, and two framed pictures on the wall.

Comfort Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a large bed, wooden headboard, bedside tables with lamps, a mirror, and a chair.

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Double Room

A hotel room with two beds, a desk, a TV, and a large window with a decorative door.

Family Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

SUITE DELUXE

  • Sleeps 8
  • Free WiFi

View all photos for Deluxe

In-room safe, laptop workspace, iron/ironing board (on request)

Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Mérida, Hotel Boutique Santa Elena is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
C. 62 Centro, 434, Mérida, YUC, 97000

What's nearby

  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    6 min walk - 0.4 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    10 min walk - 0.6 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    10 min walk - 0.6 miles
  • Parque Santa Lucía
    3 min walk - 0.2 miles
  • Universidad Autónoma de Yucatán
    5 min walk - 0.3 miles

Getting around

  • Teya-Merida Station
    26 min drive
  • Mérida International Airport (MID)
    21 min drive

Restaurants

  • Museo de la Gastronomía Yucateca
    4 min walk
  • La Negrita Cantina
    2 min walk
  • La Burguer House
    2 min walk
  • Beer Lovers Mid
    2 min walk
  • Casa Yucatan
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Boutique Santa Elena have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Hotel Boutique Santa Elena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Boutique Santa Elena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Santa Elena?

Check-out is at noon.

Where is Hotel Boutique Santa Elena located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía, Paseo de Montejo, and Mérida Cathedral. Universidad Autónoma de Yucatán and Santa Ana Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Boutique Santa Elena Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 68 out of 88 reviews
Rating 8 - Good. 15 out of 88 reviews
Rating 6 - Okay. 5 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! The staff was genuinely friendly, the room was clean and comfortable, and everything was exactly as expected. The service made me feel welcome from the moment I arrived. I would definitely stay here again and highly recommend it to anyone visiting the area.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very helpful. Thanks Mario for your personalized job for us. The Cenote in the property at the pool the best. If anyone visit Merida and looking for Boutique Hotel this is the best.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, centrally located, amazing staff. Will definitely go back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic accommodation. Clean and safe. Staff was great, helpful and friendly. Not a high end spot by any measure but if you want a clean, secure and central location at a great price point this fits perfectly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great area , super helpful staff , nice rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights while visiting Merida. The location is the best you could find in the middle of everything. Staff was extremely friendly and professional. We were disappointed with the pool as it’s basically a dark hole in the ground and did not look clean (we didn’t go in). The bathroom is a half wall so unless you are single, it’s not very practical. Water pressure was amazing in the shower. There are no curtains in the window so if you like to sleep in, this could be an issue (it wasn’t for us). Overall I would recommend the hotel for a few days if you want to be able to walk everywhere in Centro
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness
Disliked: Amenities
It was fine... But far from a "boutique hotel". The bed was just okay. The cenote pool was out of order our whole stay. We asked for two extra pillows and that cost extra. It was a nice hotel, but boutique is all about service and historic. They got the historic part but need to work on the service part. Also, the vending machine in the center courtyard is just not boutique. Sell stuff at the main desk, not out of the machine. And lastly, the toilets were super weak, we had to leave the hotel to go #2. Lame!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Luz Angélica León

Todo excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Wei-Yu

Great central location and super friendly staff. The hotel is in a renovated old building with a lot of characters.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it was quite elegant and stylish. Would stay there again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities
Everything was fine. I had a great stay here.
An artificial Cenote but it's cool!
The entrance
A little garden
The bedroom it's comfort as well as the bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

PEJMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, amenities
The room was excellent, so was the staff! My only complaint was that the price I agreed to when I reserved my stay wasn’t honored by the hotel when I came to check in. The hotel should have food way to honor the price I was given
Stayed 8 nights in Jan 2026
Verified review

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff member John was exceptional. Location was close to el Centro and to Calle 47 (gastronomical street). Very quiet. Never hot water in the shower. "Pool" was non-functional. Photos were misleading: Our room was very small and did not match the photos. Photos indicated a common space that did not exist.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gabriel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, atentos en todo momento... La piscina con cloro, pero es normal por cuestión del tipo de estructura
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general un buen lugar para hospedarse a 4 cuadras del centro
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, cerca del Centro y estancias muy limpias.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

STEPHANY MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendable. Excelente atención y ubicación
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio-calidad está excelente! Además de una perfecta ubicación
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Yareth Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien ubicado y puedes ir caminando a varios lados, esta bastante bonito y tiene una alberca, la cual no usamos pero se veia bien. Lo unico malo que pondría seria el Internet que casi no llegaba a nuestra habitación y la señal de televisión tampoco servía. El resto estuvo bien Hay una estacion de café y agua 24/7 y una maquinita de snacks.
Stayed 4 nights in Jul 2026